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  5. Reviews of Staybridge Suites Of Durham - Chapel Hill - RTP, an IHG Hotel

Reviews of Staybridge Suites Of Durham - Chapel Hill - RTP, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3704 Mount Moriah Road, Durham, NC 27707, United States of America

#25 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 199 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The only issue I had was that there was only one washer working. Also the maintenance man just walked into my room without knocking, which made me a little uneasy.

    The room was absolutely perfect! Free guest laundry facilities and daily breakfast was the cherry on top.

    Stayed in March 2024

  • Reviewed: November 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Not worth the price regardless of the holiday..

    The room was fine. Staff was friendly.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed wasn’t comfortable

    Great location

    Stayed in September 2023

  • Reviewed: June 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They have to do a better job with cleaning the rooms properly. Had to change rooms due to it not clean. the second room was better but was still not clean.

    outside of the rooms the property was very clean. Breakfast was great, social hour was ok.

    Stayed in June 2023

  • Reviewed: June 16, 2023

    9.0
    Friendly people clean hotel centrally located
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Really nothing

    Good. Plenty of different thinggs to eat

    Stayed in May 2023

  • Reviewed: June 1, 2023

    9.0
    We had 2 studios for the 6 of us and it worked. We were there 2 nights but at graduation
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The soap/shampoo only on the wall in the shower as I wanted to take a bath and had to get up and down to get soap. Plus, it was too high for my 6 year old at the sink or shower. I would have liked the sofa beds already made with the sheets or all at least in the room as I was tired and had to hunt down. We had 2 studios as suites weren’t available.

    The bfst buffet was varied and well stocked. It included a waffle maker, scrambled as well as hard boiled eggs, bacon and sausage. Oatmeal and yogurt with a topping bar. I had called earlier in the week to try to get rooms adjacent or at least close and the front desk person was very helpful as was another lady on the day of arrival.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was nice but bed had not been changed prior to my arrival.

    Great location and breakfast was good. Staff was friendly and helpful.

    Stayed in March 2023

  • Reviewed: April 3, 2023

    7.0
    does the job. would stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    hallways smell kind of smoky, musty. tiles in elevator are looking rough. breakfast not particularly high quality.

    pretty clean. convenient. friendly front desk.

    Stayed in April 2023

  • Reviewed: February 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff and nice breakfast options.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    9.0
    Nice
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Could have been a little closer to where we had to go during the day.

    breakfast was awesome. The location is also great right across from restaurants and Home Depot.

    Stayed in February 2023

  • Reviewed: January 2, 2023

    9.0
    Nice suite with needed space and hot breakfast
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The property is a little outdated, however, everything function and work as intended.

    The staff was really friendly and helpful. The continental hot breakfast with a variety of fresh fruits were surprisingly good!

    Stayed in December 2022

  • Reviewed: September 21, 2022

    9.0
    Wonderful
    • Family with young children
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    not enough handicap parking

    the handicap room was great! the tall ceilings were fabulous!

    Stayed in July 2022

  • Reviewed: July 18, 2022

    7.0
    Overall my stay was fine with no major issues.
    • Leisure trip
    • Solo traveler
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 7 nights

    During my stay the elevator was not operational for half the time and I was on the 3rd floor. I also did not appreciate the barking dogs in the hallway in the early morning. There was no place to put luggage except on the floor.

    The location was convenient for accessing Chapel Hill and Durham. Easy access to the expressway. The breakfast was good with having options for yogurt bar, fruit, waffles, cereal plus hot food such as eggs, potatoes, sausage, bacon and more. Monday through Wednesday there was social hour with food available.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in was not smooth at all. room needs a deep clean. sofa was itchy.

    spacious, good location.

    Stayed in July 2022

  • Reviewed: June 25, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 7 nights

    We requested a room in a quiet spot and were placed overlooking the pool/gazebo area. Unfortunately, this spot became a hang out for groups each night until well after midnight, one night until 3 a.m. Also, the smoking in that area permeated our room. A suggestion might be to have quiet hours by the pool each night after a certain time. Overall, our suite and the staff were really good.

    Staff was incredible. Very polite and helpful. Breakfast area and selection was really good. Hot and fresh coffee all day long. Overall, our suite and the staff were really great. Location was very convenient and surrounded in every direction with shopping and restaurants.

    Stayed in June 2022

  • Reviewed: June 24, 2022

    9.0
    Good location and 2-room suite was roomy
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    More silverware and letting guests know about the social hour including food! Wish we knew but we had already ordered food instead.

    The only things were no forks or spoons, only knives. And the toilet in one of the bathrooms stopped working and wouldn’t flush but we were checking out that day.

    Stayed in June 2022

  • Reviewed: June 15, 2022

    9.0
    I would stay there again should the need arise.
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    More parking.

    The bed was the most comfortable bed I’ve ever slept in at any hotel I’ve slept in. The breakfast was beyond what I expected and was quite good. Location was close to where I needed to be.

    Stayed in June 2022

  • Reviewed: June 6, 2022

    7.0
    Ok visit
    • Leisure trip
    • Family with young children
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't have room we booked so switched to smaller room. Sink area right next to bed so lights shine on your face if you're still sleeping. Breakfast wasn't ready.

    The bed was comfortable. The room was adequate size. The pool was nice.

    Stayed in June 2022

  • Reviewed: May 30, 2022

    9.0
    Nice stay
    • Leisure trip
    • Couple
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room category we booked was not available so we had to take a different room category.

    Bedding was comfortable. Location was quiet. Breakfast was very good

    Stayed in May 2022

  • Reviewed: May 24, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Hearing Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night

    Bathroom was huge, apparently designed for people with low mobility which is totally fine but why does it have a small sink with absolutely no surface to put anything there? The room was bare - no shelves, no counters, nothing... Floor, bathtub and sink - all options to put your toiletries. I had to put my toothbrush to my pocket and my razor to the bathtub.

    Breakfast was awesome! It is far above 3* hotel. Overall room was cozy, quiet and very clean. I really enjoyed the stay.

    Stayed in May 2022

  • Reviewed: May 11, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower curtain in bath did not seal shower. Water spilled all over bathroom floor. It is obvious this is a chronic problem.

    Stayed in May 2022

  • Reviewed: May 8, 2022

    9.0
    Enjobable.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice machine

    Fantastic

    Stayed in May 2022

  • Reviewed: April 17, 2022

    8.0
    Great location to visit Duke/ UNC
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Non-Smoking
    • Stayed 2 nights

    Some of the arm chairs in our room were very grubby, although the room was extremely clean. When we arrived there was no bedding/pillows for the sofabed or towels for the third person. The blanket we were given was too thin and had holes in. Only one of the elevators was working so we always seemed to be waiting for it!

    We had a one bedroom suite which had lots of room. There was a hob, large microwave, coffee maker with coffee and a full sized fridge, as well as a table and four chairs. The pull out sofa bed was comfy as a bed or a sofa. Breakfast was decent with hot and cold choices including yoghurt, fruit, hard boiled eggs, meat, cheese and salsa. There is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent) and an outside pool with a bbq area.

    Stayed in April 2022

  • Reviewed: April 5, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Didn’t get a 2 double bed room that I reserved, received a king handicapped room, Not well staffed- appeared staff had multiple responsibilities

    Friendly front desk staff

    Stayed in April 2022

Showing 1 - 25

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