497 Western Boulevard, Jacksonville, NC 28546, United States
#26 of 32 hotels in Jacksonville
Guests' ChoiceBased on 326 hotel reviews
6.9Cleanliness
7.2
Comfort
7.1
Location
7.5
Facilities
7.2
Staff
8.0
Value for money
7.2
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 28, 2025
Karim
United StatesI mean… like I said you get what you pay for. It was very good for the price.
Very friendly staff, very affordable price.
Stayed in July 2025
Reviewed: July 27, 2025
Shaner
United StatesTraffic noise
Staff are very nice
Stayed in July 2025
Reviewed: July 22, 2025
Corey
United StatesThe rooms need to be updated and there was no daily housekeeping.
Friendly staff and kinda quiet
Stayed in July 2025
Reviewed: July 22, 2025
Shaner
United StatesTraffic noise
Awesome staff & great coffee
Stayed in July 2025
Reviewed: July 17, 2025
Shaner
United StatesTraffic noise
Great staff
Stayed in July 2025
Reviewed: July 7, 2025
Shaner
United StatesTraffic noise
Friendly & helpful staff
Stayed in July 2025
Reviewed: July 7, 2025
Anna
GermanyNo coffee maker in the rooms and in the lobby the coffee was finished most of the time
The staff was very nice, good value, place is really ok
Stayed in June 2025
Reviewed: June 30, 2025
Shaner
United StatesTraffic noise
Awesome staff
Stayed in June 2025
Reviewed: June 24, 2025
Shaner
United StatesTraffic noise
Very friendly & helpful staff
Stayed in June 2025
Reviewed: June 19, 2025
Shaner
United StatesTraffic noise
Friendly courteous staff
Stayed in June 2025
Reviewed: June 12, 2025
Shaner
United StatesTraffic noise
Friendly staff
Stayed in June 2025
Reviewed: June 5, 2025
Shaner
United StatesTraffic noise
Friendly & helpful staff
Stayed in June 2025
Reviewed: June 1, 2025
Shaner
United StatesTraffic noise
Friendly staff
Stayed in May 2025
Reviewed: May 27, 2025
Shaner
United StatesTraffic noise
Nice staff very helpful
Stayed in April 2025
Reviewed: April 28, 2025
Shaner
United StatesTraffic noise
Feel safe here
Stayed in April 2025
Reviewed: March 30, 2025
Darlaine
United StatesVery nice and understanding staff
Stayed in March 2025
Reviewed: January 10, 2025
Kristie
United StatesThey need to update their rooms
The cost was great
Stayed in January 2025
Reviewed: November 10, 2024
Kayla
United StatesI had no complaints
Had a nice stay
Stayed in November 2024
Reviewed: August 12, 2024
Johnny
United StatesThe fact that anytime anything went wrong the staff was there asap fr fr. i appreciate that
Stayed in August 2024
Reviewed: May 15, 2024
Laura
United StatesThey charge a $150 deposit
Close to everything
Stayed in May 2024
Reviewed: March 2, 2024
Abbey
United StatesThey could have laundry facility on property. They have continental breakfast advertise but all theyhave available is juice and coffee. After first night had to switch rooms because heat didn't work. Thought they could have compensate me.
Stayed in February 2024
Reviewed: January 27, 2024
Larry
United StatesVery nice and beautiful staff, really nice.
Stayed in January 2024
Reviewed: October 20, 2023
Adrianna
United StatesI’ve stayed at this small hotel quite a few times to visit my loved ones and it’s not the cleanest. The rooms are usually good but this time I got room 237 and the room wasn’t swept. The floor was dirty with dead bugs laying around. Me and my fiancé killed about 3 ROACHES during our most recent stay. I hate bugs and roaches is a huge no.
Cheap and good location
Stayed in September 2023
Reviewed: October 2, 2023
Juan
United StatesRoaches every once in a while. Need better sheets bedding. Needs a hole new makeover
The staff were so friendly and nice and helped when needed.
Stayed in October 2023
Ciechocinek, Poland
Sharonville, US
Iwaki, Japan
Imerovigli, Greece
Schnelldorf, Germany
Minsk, Belarus
Sarajevo, Bosnia-Herzegovina
Sydney, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content