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  5. Reviews of Vagabond Inn Sylmar

Reviews of Vagabond Inn Sylmar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12775 Encinitas Avenue, Sylmar, CA 91342, United States

#3 of 4 hotels in Sylmar

Guests' Choice

Review Score

Based on 344 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.3

  • Staff

    7.7

  • Value for money

    7.2

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2025

    7.0
    An ok place to stay in a nice area for a bit more money than what it could offer.
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    The bathroom could have been a bit cleaner, but nothing really bad, just could have used a more thorough cleaning around the shower. The TV in the room was missing a mains cable, that could have been a disappointment if I stayed for longer but I didn't really need to watch TV anyway and just needed a place to rest before heading up North to San Francisco the next morning. So at the end of the day, the place served its purpose and served it well, even though I found it a bit too expensive for what it was.

    I had to book quite late as I wasn't sure about my time of arrival in San Fernando Valley, so I had to hit up the booking site quite late into the night and it was easy to book the room. The lady at the front desk sorted out my booking quickly (though I was worried a bit for her as she looked very exhausted, hope she wasn't unwell) and I could crash in no time after a long day of a motorcycle ride down from Vegas. The room was ok, the bed comfy, the sheets clean, the temperature ok.

    Stayed in April 2025

  • Reviewed: January 9, 2025

    8.0
    A great place to stay if you have work in the area that felt clean and safe
    • Business trip
    • Group
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The property was great. There were high winds that were rattling the windows, but I guess that’s not the hotels problem.

    The property was very clean and very efficient and friendly at the front desk

    Stayed in January 2025

  • Reviewed: January 8, 2025

    6.0
    Nice but not what I bargained for.
    • Leisure trip
    • Family with young children
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I specifically called to see if they had smart tvs with Netflix access for my 5 year old son. They said yes over the phone but did not in fact have that available in any room.

    Easy access

    Stayed in January 2025

  • Reviewed: September 12, 2024

    6.0
    Was a good price and serviceable for what we needed. I love that pets are allowed without any fanfare or extra cost
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor under the shower is rotting. Pretty loud in the parking lot and the unit above until late at night. Some abandoned and sketchy cars in the parking lot, and so many people just sitting in their cars at all hours. I wasn't thrilled that my car was the nicest in the lot. That doesn't happen often these days.

    Clean and everything worked in the rooms. The floors were in great shape, and appropriately clean The lawn area in back was attractive and well kept. I appreciate that pets are allowed in rooms without fanfare or added cost.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    It’s ok but could be better
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wood is terrible and is really noise because of people that lives there

    Stayed in August 2024

  • Reviewed: September 6, 2024

    8.0
    It’s ok , but could be better
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi is terrible and at nights it’s a noisy place because of people that live there

    Stayed in August 2024

  • Reviewed: August 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn't aware that housekeeping is mandatory she came to my door 3 times and I said I was OK not needed she then came back with I am assuming is her supervisor telling me to open up its mandatory then I had to wait outside for 30 minutes while they cleaned .

    Clean

    Stayed in August 2024

  • Reviewed: August 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elizabeth (front desk clerk) has a very terrible attitude with your customers. She gave me a hard time and lied about my stay. I called her from my room after stay two night I called about check out time and she end up hanging up on me!! I would like you to call me at +16199446222 to discuss this matter. I am a full time caregiver and came to your hotel to recharge but instead I had to deal with Elizabeth and her negative attitude towards the situation and not caring if I returned. I work in the area . She told me to go stay elsewhere. Is she this the type of person you want working for you. She needs to take communication classes. I will make a report of the treatment I received from your employer.

    N:A

    Stayed in August 2024

  • Reviewed: August 12, 2024

    6.0
    I’m cheap and even this place felt too cheap for me
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dollar tree of motels

    It was close to the freeway and a dennys

    Stayed in July 2024

  • Reviewed: August 5, 2024

    7.0
    Convenient stay, good price, clean room.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Nothing. It was as expected.

    Clean room, check-in clerk was great, and housekeeping did a nice job tidying up for us.

    Stayed in August 2024

  • Reviewed: July 21, 2024

    8.0
    It was great will consider again
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower

    The rooms are cute and smell great

    Stayed in July 2024

  • Reviewed: July 14, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice but to picey

    Customer service and great staff

    Stayed in July 2024

  • Reviewed: July 4, 2024

    6.0
    Adequate fora night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very soft foam and we kept rolling into the middle

    Location cleanliness security

    Stayed in June 2024

  • Reviewed: June 19, 2024

    8.0
    Very Good
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee in the morning Ice machines broken No bathtub available

    Staff was pleasant Close to restaurants

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Very Good
    • Couple
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    N/a

    Stayed in June 2024

  • Reviewed: June 4, 2024

    7.0
    Good
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioner wasn’t working properly

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing All Good

    Next door

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good enough
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't want to pay for luxury. This is a basic motel that gets you through the night. It's fine for what it is. Don't expect more and you shouldn't be disappointed.

    The location is great, and the staff are friendly and compassionate people.

    Stayed in May 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    Really small bath towels.

    Simple, basic. clean, just as the website stated.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were too hard

    Price

    Stayed in March 2024

  • Reviewed: October 13, 2023

    8.0
    I would pick this place all the time
    • Business trip
    • Family with young children
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The house keeping lady's we here so rude

    The privacy of this place and the people in the front desk

    Stayed in October 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ac unit was not working ,I stayed in the past rooms where better kept and fzncier

    The cleaning Ness and staff are very nice ,overall is ok

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    Overall satisfaction with cleanliness and staff were helpful.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    on a busy street with lots of street noise

    Clean

    Stayed in June 2023

  • Reviewed: June 13, 2023

    7.0
    AC no working
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    AC was not working, and the shower fan vent was very noisy.

    staff was friendly, rooms were clean, parking was clean.

    Stayed in June 2023

Showing 1 - 25

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