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Reviews of Chateau Resort & Conference Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

475 Camelback Road, Tannersville, PA 18372, United States

#18 of 31 hotels in Tannersville

Guests' Choice

Review Score

Based on 594 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.1

  • Free Wifi

    7.4

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Showing 1 - 25

  • Reviewed: August 23, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Mold in the bathroom.

    Convenient. Good staff. Good food. Spacious. Comfortable.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The beautiful view,lake and outdoor pool

    Stayed in August 2025

  • Reviewed: August 8, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Showers in pool area not working.

    Clean, staff, location and view.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    Good price and location but smells of smoke!
    • Leisure trip
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of the room! It was clean but the smell of smoke or old smoke was present throughout. Thankfully, our stay was only for one night.

    It was conveniently located and well priced to our destination.

    Stayed in August 2025

  • Reviewed: July 26, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I had to pay for my coffee

    Close to the park

    Stayed in July 2025

  • Reviewed: July 22, 2025

    7.0
    Overall, really enjoyed our time, was able to see fireworks, pool 2 days, hiking, and the STAFF!
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 2 nights

    The loft in our room was hot, even with the AC going full blast, still was hot. Couldn't sleep either day upstairs, so I had to sleep on the sofa and chair by the AC. One night, we opened the window and it was cooler outside then in the loft. Also, couple things could be improved, but did not hamper our stay at all. 1.) I am sure you are aware, but you have multiple areas on the roof from the pool side that are missing panels 2.) The pool waterfall pipe could be done a little better, we had a waterfall at my last property, so could really make a cosmetic difference. 3.) Restaurant dinner menu could be cleaned up. This could definitely make a solid impact and create a great atmosphere. 4.) I am sure others mentioned this, but one elevator was not working at all during the entire stay. One time, took over 10 minutes on one trip just to go open and down the one elevator working.

    The girl at the Front Desk who checked us in, checked us out AND even took care of a concern at the pool with a family who had their music blaring where a couple of people actually left the pool. One man went to the family, so they turned the music on even louder. But only the girl at the desk went to them to speak with them. Please ensure she is given notice for her service. The restaurant was good, food was ok and we did appreciate the discount. Service was good also, however for breakfast, it showed the woman was a little stressed being on her own. By the way, also one gentlemen in the basement get ourselves and another family towels for the pool. Was VERY helpful and nice, but seemed to be a great addition to your team. Also, we were able to see a bear walking around the property! We sort of stayed a good distance away!!

    Stayed in July 2025

  • Reviewed: July 20, 2025

    7.0
    Quiet, older large hotel
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was a bit older and worn (paint / wallpaper edges or a door sticking) We went in expecting this, so we were not really surprised. Outdoor area maybe was a bit less scenic / pretty than I thought the photos showed, but we still got a few snapshots. All about angles, I guess, you can't see the hoses, etc in the pics.

    Desk staff - She was wonderfully courteous, kind, and helpful. Location - within a couple miles of scenic Big Pocono scenic view, outlets, and a couple restaurants and a Weis, yet hotel was tucked away in quiet location Quiet Beds were super comfortable. Pool area has a fire pit (bring your own wood)

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No sign naming the hotel

    Being in the country and so close to town

    Stayed in June 2025

  • Reviewed: July 8, 2025

    6.0
    Not empress with the facilities
    • Leisure trip
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Im not satisfied, the room are not updated ( TV, Curtains, the Floors, the staffs)

    No

    Stayed in July 2025

  • Reviewed: July 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators weren't working. Stairs need update and railings. Everything was very vintage but over all decent. Thought i booked a balcony room. Ended up on the wrong side of the view.

    Close to fireworks and camel back.

    Stayed in July 2025

  • Reviewed: July 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Mountainview Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was great! Right near all the Camelback attractions, outlets and restaurants.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    6.0
    Nice rooms. But could use update/remodel.
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Loud guest with no correction to the noise. Pool was utilized by a party for the majority of the day. Could only utilize pool once the sun was going down due to the biker party. Only one elevator works, therefore utilized the steps all weekend to make faster.

    Room size. Comfortable beds, pillows and blankets. Nice room layout. Great location.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    7.0
    I would give the property 3 stars.
    • Leisure trip
    • Couple
    • Traditional Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    See above

    Staff in restaurant is very nice; rooms are a little run down but beds, linens and towels are good. Bathroom smelled like mold and the bath mat had not been cleaned in forever because there was black mold around it. Toilet ran constantly and stopper was missing from the sink. Facilities were lovely and setting is beautiful!

    Stayed in June 2025

  • Reviewed: June 30, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very comvient after the out door resort..over all good value for comvience

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Could use more towels and to 😂 It's an older place but still cool

    Pools are great, location terrific This was our third year and the kids just love the place We love the nature surrounding the hotel

    Stayed in June 2025

  • Reviewed: June 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Mountainview Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairwells were duct taped and dingy. The water pressure was poor.

    Location

    Stayed in June 2025

  • Reviewed: June 27, 2025

    6.0
    I would rebook again.
    • Leisure trip
    • Couple
    • Traditional Room with Two Queen Beds
    • Stayed 2 nights

    Late check in..

    Location as great..check out at 11am!

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Mountainview Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    At booking they said free breakfast but did not.and there was no microwave in the room.i probley would of booked somewhere else if i would of known that otherwise it was a pleasent stay

    The veiw

    Stayed in June 2025

  • Reviewed: June 23, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was no sign on the building or anywhere for that matter, with the name of the place, it was very confusing. Went to take a shower no water. Then I went to pick up the phone to call the front desk and the phone did not work.

    Staff was friendly, room was clean

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Would Go Again
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Good location near everything. Room was clean, had indoor pool, and was affordable.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Great impromptu weekend in PA.
    • Leisure trip
    • Family with young children
    • Bi-Level King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The pullout soda was very uncomfortable even for children. The metal bars were coming through. The website advertises a hot tub and sauna but have neither.

    Location, pool and game room were great. A lot of games didn’t work but weren’t marked so they took the money anyway but overall kids still had fun in the arcade. The dock outside is very peaceful and serene.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    no microwave beds could be softer. food was cold on the morning buffet the tv didn't work in my room also food was pricey for buffet

    the room was clean and old

    Stayed in May 2025

  • Reviewed: April 30, 2025

    8.0
    Very Good
    • Family with young children
    • Traditional Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    One negative point there is no microwave in the room

    Stayed in April 2025

  • Reviewed: April 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Mountainview Superior Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We did not get breakfast because we were the only room there, and the sauna wasn't working

    Quite ,comfortable, pool

    Stayed in April 2025

Showing 1 - 25

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