Hotel was having construction done which was unexpected, parts of the stairwell were closed and we had workers outside our window working. Parking was additional cost which was unplanned, we had to go across the street and pay to park.

Room was clean, spacious and bed was very comfortable. We had espresso in the room, a bottle of water and toiletries.

Stayed in August 2025

The bathroom was clean, but the shower was underwhelming-- nice products though.

Great location; everything you need in walking distance. Parking not included, but lot down the street. Extremely easy checkin- check-out. And they allow you to fill your water bottles and have Nespresso coffee.

Stayed in July 2025

Old architect very comfortable.

Clean, quite and excellent location. They staff was friendly and accommodating!

Stayed in March 2025

Location to the Music Hall and the staff were awesome!

Stayed in March 2025

Parking was difficult, little confusing with one-way streets and having to unload in an alleyway.

Loved the history. Heating was fine, bath and linens were very comfortable. You have all the modern amenities and the pleasing to the eye old decor. Staff was very helpful and friendly. THANK GOD for that elevator!

Stayed in January 2025

Nothing, it was fantastic!

Room was cozy and put together well. Short walk to amazing restaurants and shopping.

Stayed in January 2025

N/A

Stunning decor and amazing spot. Easy check in and check out

Stayed in January 2025

The fan / heater made a repetitive noise that drove me ABSOLUTELY bonkers while I was trying to sleep. I had to wear earplugs. Also, the directions for the TV need to be updated. I was not able to figure out how to watch anything, and when I did finally find a menu it was in Spanish, so that didn’t help.

I loved the special touches that seemed like a little extra care was put into the room like the white noise machine and the lighted magnifying mirror in the bathroom. I also loved being able to control the temperature- the directions were easy to follow.

Stayed in December 2024

Everything was perfect.

It is very beautiful and very centrally located and value for money.

Stayed in December 2024

The stairs lol

It's nice and very cozy

Stayed in November 2024

All the staff at the Hotel Thaxter were excellent they It were very friendly and made us feel very welcome .lt was very accessible to the town .Would recommended and hopefully go again sometime .

Stayed in October 2024

Well, there's no onsite parking because this is a restored old building in central Portsmouth. We didn't mind as we left the car at my brothers and only needed a hotel for one night. You can drop your bags off outside but then have to use their offsite parking service at $40 a night, a bit pricey if you were there several nights. If you know Portsmouth and don't mind a bit of a walk, there are streets further out where you could leave your car for free, but for convenience I guess many would use their parking service.

This is a truly 'boutique' hotel, beautifully furnished and decorated. Room and bathroom very clean and comfortable. Good coffee and healthy snacks available downstairs day and night. No need for keys or plastic keycard, you just use a code to get into the hotel out of hours and into your room. Great location in central Portsmouth, which is a lovely working port with river views, history, shops, bars and restaurants. It's opposite the Portsmouth Museum which is well worth a visit. Next door is Jumping Jays which does 'shuck a buck' (British translation = one oyster for a dollar!) on Tuesdays, great fish restaurant. There is a very good Japanese restaurant attached to this hotel (dinner only) which we didn't try but my sister rates it highly.

Stayed in October 2024

Modern finishings, comfortable room, easy check in and very well located.

Stayed in October 2024

Although we used the tight elevator to access our room on the second floor, there was still a set of small set of stairs that these two seniors needed to navigate with our heavy suitcases. We also thought this type of smallish boutique hotel in a historic building should have offered free breakfast, even with limited Continental-style offerings, especially since it boasts an appealing restaurant space on the first floor of the building. Lastly, figuring out where to park our rental car was confusing to us until we were on the ground in Portsmouth (we ended up using the closest pay parking lot that was a block away, was free after 8 p.m. and proved safe, as we were told). The Hotel Thaxter staff was prompt and helpful in providing info on parking via email prior to our stay but their various options were still difficult to assess before our first visit to Portsmouth.

Hotel Thaxter offers style and comfort in a convenient location in downtown Portsmouth. Our room, while on the small side, had good amenities and a strong shower (always a plus for us). Our overnight stay was quiet and provided good sleep on a solid bed. The two staff members whom we encountered were always helpful and well-informed. Lastly, the small pull-out parking space in the alley beside the hotel provided a convenient spot to unload our luggage and get it into the hotel with ease.

Stayed in October 2024

Bathroom counter space was too small

Loved the guest room; location was perfect; staff was warm and friendly!

Stayed in October 2024

Nothing

Very clean room. and unique furnishings Coffee bar and clean water People that worked there were friendly and helpful

Stayed in October 2024

Parking is not on the property but we were easily able to park right down the street

Such a cute hotel. Our room was perfect and had everything we needed. The staff was incredibly pleasant and helpful.

Stayed in September 2024

Nothing

The location the staff the communication prior thr room the shower the lobby

Stayed in October 2024

We have visited the hotel several times, the service is consistently great.

Stayed in September 2024

Nothing, I liked it.

Very cool hotel. Fabulous location. Small room but had everything we needed. The employees were so incredibly nice. Older boutique hotel.

Stayed in September 2024

Two minor things. 1) front steps to lobby are difficult with heavy luggage, particularly when you don’t accept staff’s eager offer of help. 2) bathroom lights are not quite bright enough for makeup application, so I’m told.

Very quaint transformation of an old church. Great staff, incredibly helpful all around great find

Stayed in September 2024

Nothing

We liked everything about it! And also interesting and excellent Japanese fusion restaurant downstairs! The staff could not have been nicer. Would stay again in a heartbeat!

Stayed in June 2024

No attendant in the hotel after 8 pm.

The location was ideal, walking distance to everything.

Stayed in August 2024

Parking situation. However I learned when you use booking.com, you maybnot get all the relevant information. Hotel was accommodating on parking issue.

Our room was spacious, beautifully decorated, comfortable seating, easy to use coffee maker.having a good restaurant in the hotel was a bonus.

Stayed in August 2024