2757 Shell Beach Road, Pismo Beach, CA 93449, United States of America
#11 of 28 hotels in Pismo Beach
Guests' ChoiceBased on 512 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 3, 2023
Rohit
United States of AmericaBathrooms are a bit tiny compared to the size of the room.
Location. It’s just off the highway, but fairly quiet. Easy access to San Luis Obispo and Pismo beach. Facilities in the room are good.
Stayed in January 2023
Reviewed: January 3, 2023
Linda
United States of AmericaLocation of the Cliffs Hotel was fantastic. I booked a room with partial beach view. I was able to sit on the patio and enjoy my ocean view. Valet recommended several nice places to eat. The free Valet service was also a plus due to the rainy week. Lastly, I had a wonderful Spa day. So... relaxing. I will definitely go back.
Stayed in December 2022
Reviewed: December 31, 2022
Rikard
United States of AmericaWe love staying here. The location, the views, the service, all great. There is a little store inside the hotel with a lot if fun stuff. The restaurant next door has good food and seating by the cliff looking over the ocean.
Stayed in December 2022
Reviewed: December 23, 2022
Jiann-der
United States of AmericaI don't understand why there is no hot coffee offered 24 hours when most of the hotels/Inn provide it.
I would like to suggest having a complimentary breakfast included during my stay.
Stayed in December 2022
Reviewed: December 5, 2022
Felipe
United States of Americalove the location. staff was really friendly . very clean . they have a restaurant next to the hotel and room service was excellent. complimentary drinks in the lobby . will be coming back to this hotel.
Stayed in December 2022
Reviewed: November 30, 2022
Knomadc
United States of AmericaThe price on Booking jumped from $285 to $385. You shouldn't advertise prices that are lower and then add on exorbitant amounts of fees and taxes to the original price, it is misleading and quite frankly, fraudulent.
Stayed in November 2022
Reviewed: November 28, 2022
Shani
United States of Americabathroom was very small , the coffee machine set up was an eye sore , overall room wasn’t worth the money , they probably charge for the location .
clean room, great view
Stayed in November 2022
Reviewed: November 14, 2022
Deirdre
United States of AmericaHeater did not work and it was extremely cold in room.
Stayed in November 2022
Reviewed: October 23, 2022
Carlos
United States of AmericaNono, I like everything
Very nice
Stayed in October 2022
Reviewed: October 18, 2022
María
United States of AmericaWe got a room towards parking, because was the only one left and there was a lot of noise because of the valet parking!
Great location and a bar with a very warm atmosphere!
Stayed in September 2022
Reviewed: October 10, 2022
Desiree
United States of AmericaThere was a humming sound that we heard from our room all day and all night.
Staff was friendly and food from Marisol was great
Stayed in October 2022
Reviewed: October 8, 2022
Kennie
United States of Americavalet,parking area… 40.00 per nite in the dirt???!&$@
location..location..location. restaurant…♻️
Stayed in September 2022
Reviewed: September 22, 2022
Araceli
United States of AmericaI didn't have an ocean view but next time I would like to experience the ocean view.
Stayed in September 2022
Reviewed: September 20, 2022
Gallo-bridges
United States of Americaneeds updating
location and amenities
Stayed in September 2022
Reviewed: September 15, 2022
Brenda
United States of AmericaEverything was beautiful i will be back.
Stayed in August 2022
Reviewed: September 12, 2022
Laura
United States of Americanothing
staff was amazing
Stayed in August 2022
Reviewed: September 9, 2022
Srinivasa
United States of Americacleanliness of the pool
location and facilities
Stayed in September 2022
Reviewed: August 26, 2022
Anand
United States of Americaoutdated facilities and decor. felt like I was in the 2000/s
good location by beach
Stayed in June 2022
Reviewed: August 23, 2022
Mody
United States of AmericaLack of parking lot space
Location & view of the ocean & pool
Stayed in August 2022
Reviewed: August 21, 2022
Dominick
United States of Americamy room was noisy by entrance of the hotel hotel valet parking was right there the restaurant food was mediocre!
nice location
Stayed in August 2022
Reviewed: August 21, 2022
Tahera
United KingdomSome features were a little dated including bathroom.
The location was great and the pool area with hot tub was a bonus. Loved the laundry room :)
Stayed in August 2022
Reviewed: August 17, 2022
Shuling
United States of AmericaThe bathroom was a little outdated
The location and the view was great
Stayed in August 2022
Reviewed: August 14, 2022
Francois-charles
Franceunfair and unexpected « resort fee » of 45 usd /day which was not described in our booking trough Booking resort fee for water, wifi !!! swimming pool and jacuzzi too small for hotel capacity
situation
Stayed in August 2022
Reviewed: August 8, 2022
B_kali90
United States of AmericaLetting older kids 10-15 enjoy the hot tub with me. Not splashing relaxing
Stayed in August 2022
Reviewed: August 8, 2022
Lisa
United States of Americagreat customer service
Stayed in August 2022
Lingolsheim, France
Nha Trang, Vietnam
Side, Turkey
Jambiani, Tanzania
Deer Harbor, USA
Rocchetta di Vara, Italy
Eschweiler, Germany
Flumini di Quartu, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content