Great property and great location. Comfortable, clean, and quiet room and great breakfast. Also enjoyed the pool and drinks from “The Well.”

Stayed in June 2025

the bathroom was too small and the shower needed grab bar to feel safe

The bed and room were very comfortable.

Stayed in June 2025

nothing

Charming hotel with amazing history, staff is very friendly, grounds are gorgeous. Breakfast is very nice, central location.

Stayed in April 2025

The pillows

The quaintness and uniqueness of the property..the vibe..

Stayed in February 2025

Breakfast could have had more choices

Perfect location, super ambience

Stayed in December 2024

Great room/ bath. Excellent breakfast. Accommodating and attentive staff. Beautiful grounds with heated pool.

Stayed in November 2024

For the price I kinda expected a hot big breakfast but it got us through. Just wished there were more protein options like hot eggs.

From check in to check out, everyone was so kind and good at making us feel as welcome as possible. Loved the bar The Well. Service amazing, drink choices perf and even the little fire pit was so great!! Bartender was so cool too!! Loved the room so cozy.

Stayed in October 2024

We liked the location. Close to many of the attractions. You can get on the trolley in just a couple of blocks or just walk to nearby restaurants. The breakfast was good. Eating on the porch and starting the day chatting with other guests was fun. Cooling off in the pool with a cocktail after a day of exploring was very relaxing. The beautiful landscaped grounds are a nice place to relax. Staff is friendly and helpful. We were greated with a glass of sangria when we checked in. We will stay longer next time.

Stayed in August 2024

Quiet, friendly staff and location

Stayed in August 2024

Everything was perfect.

Location was perfect, close to all the best city attractions and restaurants. Property has onsite parking which is rare for the city. Staff is professional and accommodating.

Stayed in August 2024

Very limited food at the bar and it was not open enough hours. The breakfast was a little sparse.The room was a little too old fashioned and could have done with a better job cleaning - a dead bug found in one of the bedside drawers

Staff were great. Very quiet. Small pool but clean and few people there. Air conditioning in the room was excellent

Stayed in July 2024

The breakfast is not for the price we paid.

The little houses and the pool

Stayed in August 2024

Location was fantastic, walking distance to many bars, restaurants and attractions! I too must absolutely rave about the staff, the hospitality was above and beyond our expectations! This will definitely be our new go to place to stay when we come back to St. Augustine…. many kudos to The Collectors Inn, job well done!

Stayed in July 2024

Convenient to old town, nice accommodations but somewhat outdated.

Stayed in July 2024

Breakfast was plentiful

Stayed in July 2024

Cheap toiletries and paper goods.

Beautiful room and grounds. Location was perfect.

Stayed in June 2024

The property history tour was fabulous!! Firepits and bar right there were great. Valet/bellhops were the sweetest and most helpful.

Stayed in April 2024

A true surprise as we haven’t stayed at this inn before. Quiet area but within walking distance to many St Augustine sites. Every staff member exceptional and friendly, true southern hospitality. The breakfast was a very pleasant treat nicely prepared and presented. Our tour of the property with the general manager was a delightful experience, very informative and fun. We will definitely return.

Stayed in June 2024

It’s not about the property but the customer service before. I made reservations and my husband felt ill. I was aware of the non-refundable policy but wrote to them to request a date change because of sickness. I gave them several options for dates including a month in advance and the answer was always NO. I proposed to leave the reservation”open” and the answer was NO. I explained the special circumstances, illness, senior citizens celebrating 48 wedding anniversary, etc. Could not care less!!! We ended going any way although my husband didn’t feel good. What if he had COVID! They didn’t know what he had and honestly they did not care about him,other guests or their employees. I was very mad and went because I didn’t want to loose the money. For all these, I definitely NOT RECOMMEND this hotel. There are a lot of options in St. Augustine that I am sure they care about their customers and NOT ONLY THEIR MONEY.

Very niece property. Loved the unique flair.

Stayed in April 2024

Included breakfast was a bit disappointing, given the pricing and high quality of facility, grounds and staff i.e. everything else. The entire experience (breakfast) would be better if served at The Well (suggestion), the food was little more than what you find at a Hampton Inn --but with better coffee. On a 1-5 scale, the breakfast was a "2" and everything else was a "5".

The Well is a great little place for a cocktail, lovely grounds and historic lodging, loved the fire pits and conversation areas, friendly and knowledgeable staff--recommendations for food and spa were very good or excellent. Perfect location.

Stayed in April 2024

We thought the cushions on the loungers at the pool could have been better but hey that’s just us.

The history, we took the tour and it was so very interesting and very insightful. Breakfast was just lovely.

Stayed in April 2024

I had booked a king suite requesting grab bars/an accessible shower as I have mobility issues. Booking.Com told me that they had contacted The Collector and that wouldn’t be a problem, then processed my payment for a king suite. An accessible king was not available and we were put in a standard queen room without any adjustment to the bill as the hotel said this has to be requested through Booking.com. Trying to figure out how to do that?

Loved the king suite we were moved to, beautiful furnishings, very comfortable. Staff was phenomenal!

Stayed in April 2024

The grounds were exceptionally beautiful. Breakfast was amazing and staff was abundant and always available.

Stayed in April 2024

Rooms were too small and dusty

Fantastic location! The rooms were far too small. Dusty. And for the price you’re paying, could be better

Stayed in April 2024