The staff was excellent, the location convenient and the interior renovation was well executed. It was a great value given the quality.

Stayed in August 2025

No robes or slides in the room for the pool. Took over 1 hour to get them - when we have 2 kids. The urban farmer one evening we had a 2 hour wait for food. One of our children ended up falling asleep it was that late. We went in at 7 and food arrived gone 9!

Pool, urban farmer, check in staff

Stayed in July 2025

Parking is very pricey at $72 a day

Beautiful hotel and staff response quickly and friendly. Parking is very pricey.

Stayed in July 2025

Mold in the fridge

Staff was very helpful

Stayed in June 2025

Parking was too expensive $72.00 per night

Aesthetic, cleanliness & amenities

Stayed in June 2025

Expensive and chaotic Valet parking We chose to park in a garage ax the street which was one minutes walk for less than a third of the price (with unlimited in and out privileges) I was overcharged on checking in (on top of the hefty deposit!) though management did sort this out for me

Location Property in general- great communal spaces and bedroom Previous Four Seasons

Stayed in May 2025

Trouble with my reservation due to Booking.com Staff was amazingly helpful. No lotion bottle empty Found a bottle of Tylenol under bed so obviously room not cleaned well. Walls are paper thin. Heard people next door all night. Kids running up and down the hall.

Stayed in March 2025

NA

N/A

Stayed in February 2025

That they automatically charged a tip on room services. Didn’t know till I got the bill, I tipped the room service person when he delivered the food ( s very nice tip. ) .

The location of the hotel is perfect.

Stayed in March 2025

Lack of smart tv and shower door that wouldn’t stay closed

Onsite bar and restaurant

Stayed in February 2025

All was great. The pool was closed tho.

Best pillows ever. Spacious room and bathroom.

Stayed in January 2025

Toilet flusher jammed but we were able to remedy it. The vent in the bedroom appeared to have black mold growing on it.

Location, room, accessibility to the city, security and organization provided by the staff during the parade. Felt safe and secure during a hectic time in the city.

Stayed in February 2025

The rooms are very outdated and, need an upgrade. Dining options were sub par.

Convenient location

Stayed in February 2025

Excellent staff went out of their way to help us leave the property. We were not there for the Eagles parade.

Stayed in February 2025

Old TV's. No netflix, hulu, etc.

Clean and spacious room. Great view

Stayed in January 2025

My room didn’t have a bathrobes.

The property was nice and clean. Love the rooftop bar. Great music and great drinks. Also love check-out time was at 12:00pm.

Stayed in January 2025

Old bathrooms Average common grounds

Great location Nice room

Stayed in November 2024

Spa refused to reschedule missed appointment and charges me full amount as cancellations 24% tip. Food at Urban Farmer. It up to expectations.

Rooms were roomy and cleaned we d every day. Lounge area with electric fire was cozy. Common cafe was convenient.

Stayed in December 2024

We wanted to watch a streaming movie on TV and couldn’t. Didn’t love that our room had a door to an adjoining room. Someone left their half-drunk water bottle in the fridge when we got there. Found it difficult to get anyone on the phone to get information.

It was good but it wasn’t included as indicated when I booked. Instead it was “charged to my room.” The beds were comfy and we loved the view. Friendly staff.

Stayed in November 2024

There was no outlet in the bathroom for the hair dryer. There was no place to put my clothes except on the floor. The was no central switch for the lights. The cost of parking was absurd. $70 to park the car when the room was @$200. And a coffee in the coffee bar was $9. Crazy.

The bed was very comfortable. It was lovely to have the nice bath. And it was great that the room got very dark with the curtains etc.

Stayed in November 2024

Nothing really. It’s not a Four Seasons, but for the price it’s a terrific place to stay.

This hotel used to be the Four Seasons and it still has the nice design and construction features expected in a mid 1980's Four Seasons hotel. It’s still being maintained reasonably well, so it still looks ok. Staff is really good and hotel was an excellent value the night I stayed there.

Stayed in November 2024

However, when we went to Assembly Rooftop, we learned that staying at the hotel was not enough, the reservations were separate from the hotel and the reservations were full. I really wanted to see it but it was full all day, we couldn't go in, this disappointed me because I don't live in this city and I was curious. It would have made us happy if there was a special area for hotel residents, one of the reasons we stayed at the hotel was to sit there. Other than that, it was a nice experience, thank you

We liked the hotel, its cleanliness and breakfast, its location and private parking, but the parking could have been more affordable, they gave us a comfortable room with a very nice view, the staff we met was helpful, we spent quality time with my wife

Stayed in November 2024

There were no bathrobes in the room, the bath towels were stiff and crunchy, and there was no blanket or extra bedding for the bed (just the sheet & a lightweight duvet). Not deal breakers, but at this price point those are average things to expect as part of the in-room amenities for your comfort during your stay. The only thing in our room that I would consider "dirty" was the Keurig - it looked as if no one had used it in months. It had water stains and coffee grounds splattered about. Since it appeared unclean we did not utilize it but it would have been great to have "free" coffee in the room before heading down to explore the city. We've noticed this issue at multiple "4-star" and "5-star" hotels in recent years. It would be so appreciated if the staff kept up better with the physical machines so they were usable for the guests. No one wants to drink coffee or tea from a dirty machine. We didn't end up using the valet parking as the price was a bit absurd ($69 per car, yikes!!). There was a self-parking garage just behind the hotel that offered a much better rate ($50 for the night) and we were able to load/unload right by the front doors of the hotel prior to moving the car to the lot.

This was our first time staying at The Logan in Philadelphia (as local Greater Philadelphia residents) and we truly enjoyed our stay at the property! The lobby was stunning and the employees at the front desk were very welcoming. Check-in took less than five minutes too. Our room had a nice view of the courtyard and was exceptionally clean. The hotel was accommodating to our needs and even sent up bar stools to our room when we needed them for a makeup and hair artist (we were in the city for our engagement party and I had a glam squad with me). We loved that checkout was set for noon (without having to add on additional hours for a late checkout) it really allowed us to relax the morning after such a big night! The Urban Farmer restaurant attached to the hotel is delicious! Be prepared to wait (30+ min) on the weekends if you don't put your name in ahead of time or make a reservation as it's also open to the public.

Stayed in November 2024

Nice rooms

Stayed in October 2024