Old n needs renovating n dislike how they dont supply fresh milk for tea n coffee in your room

I loved the location was close to everything

Stayed in May 2024

Cramped room couldn't close curtains very noisy location even high up

Great location in San Francisco

Stayed in April 2024

The $100 deposit on top of full payment was a surprise. It was not communicated beforehand. Also it was not refunded straightaway on checkout. The receptionist mentioned that it could be anytime fro 3-30days which was not appropriate.

Easy access to city centre and BART station.

Stayed in April 2024

Toilet area to small

Location is great

Stayed in April 2024

The hotel is located near a lot of homeless, so it's a bit dangerous to arrieve or walk at night. One night, there were people sleeping and listening to loud music on the street.

The room

Stayed in April 2024

Decor a bit tired, could do with a fresh coat of paint.

Excellent location, friendly staff, room cleaned every day, comfortable bed, plenty of fresh towels.

Stayed in April 2024

Curtains could really use some upgrade. The ones in our room shows its age and are torn beyond repair. The a/c system is very noisy and making a lot of sounds during our stay even at night. Seriously needs fixing or upgrade.

It’s old charm look, location and close proximity to a lot of eateries. The hotel is old but amenities included are very adequate.

Stayed in April 2024

On arrival it took the staff member on the front desk a lot longer than expected to check us all in (a group of 14) and provide us all with room keys. The hotel knew what time we were arriving so this could of been done before arrival to prevent a longer wait than expected in the foyer. Another member of staff arrived and promptly sorted all the room keys which was appreciated. Apart from that our stay was great.

The hotel was in a great location just off Union Square and in great walking distance to a lot of restaurants, shops & Powell St public transport. Had a nice bar connected to the Hotel too. The rooms were kept clean and wifi was good. We also got a later check out to 1pm which we were very grateful for.

Stayed in April 2024

Downtown can be a bit sketchy at night, but the street it's on is okay

Bed was super cosy, room cleaned every day, the shower wasn't too strong, but the room was nice, a big TV and everything needed.

Stayed in April 2024

Many homeless people in that area.

Nice rooms in a classical hotel. Easy to reach BART station Powell, cable car, union square, restaurants and museums. Very close to Cafes- such as Java Rost.

Stayed in April 2024

so many homeless around make you feel terrifed a bit. union square not a wealthy location in the city. rooms were old a bit. no flipflops in the rooms. but not bad for that much daily fee.

the location is right in the middle of the city. union square. easy access to everywhere with the cable cars. friendly welcoming.

Stayed in April 2024

Reception man was little rude (older man with glasses). There was a mice in my room (i saw it at the middle of night then they changed my room). Ground floor was smelling bad.

Location was great.

Stayed in April 2024

Location and price.

Stayed in April 2024

The fire department was awfully loud during the night

amazing room with very comfortable bed and easy to use appliances

Stayed in April 2024

Location of the hotel wasn’t great. Too many drug dealers and homeless people around. Sorry

Stayed in March 2024

The room and bathroom are basic and small so as long as you aren't spending much time in the hotel, you'll be fine.

The location of Pickwick hotel is excellent. It's a $10 and 30min train ride from the airport, making it easy to access when lugging luggage around as it is half a block away from the train station. It is close to the main cable car stop for both lines, next to a mall and a nice straight walk down to Pier 1. The staff were super friendly also.

Stayed in March 2024

The location

Stayed in February 2024

I don’t like that it takes hella days to get my $100 deposit back.they should change that. I also didn’t like that they had no ice but ice buckets in the room. Also our mini fridge didn’t work.

I liked the size of the room and the staff was friendly

Stayed in February 2024

Nothing really

Nice location near Union Square

Stayed in February 2024

The pillows were not great; they were a bit too low for my liking.

I stayed for a conference, choosing a hotel conveniently located near the convention center where the event took place. Numerous restaurant options were available in the vicinity. The hotel was also not far from the Golden Gate (~20 min by car) and other tourist attractions.

Stayed in January 2024

Hotel is aged. the look is a bit torn. Lights turn off automatically while in the room periodically.

Stayed in January 2024

Cleaning staff did not like to wait on door.

Location and cleanliness

Stayed in December 2023

It was very dated and some areas in the room including vents and behind drawers etc and above eye height in the bathroom were dirty and badly needed cleaned. However the bedding and towels were clean.

It was in a good location and the staff were all very friendly.

Stayed in January 2024

No tea making facility, only 1 bathrobe for 2 guests, small claustrophobic bathroom, water was $3 a bottle, when it should be complimentary, inadequate plug sockets to charge multiple devices, duvet/quilt was thin and not warm on the 2 fairly cold nights we were there!

Great view this time, the safe was working, clean and comfortable bed/bed linen, room was warm and comfortable!

Stayed in December 2023