There is no receptionist, but if you have any problem you can ask Jenny, who work as staff, she is very kind and will solve your problems.

A few meters behind little Havana, fantastic location. The rooms are new and the materials have the best quality. The lights and blind control is tactile, without switches.

Stayed in August 2025

Our arrival was marred by not being able to get the front door open with the digikey. After we struggled for quite a while, someone finally let us in. We presumed he was staff, but with limited English, it wasn't very clear. (We did not have any further with the door access or room access after that initial issue). The bathroom did not include any washcloths; I texted AND called the "24-hour help" numbers to request a washcloth; the AI responder said a washcloth would be delivered to our room ASAP, but we never received one. I presume they don't provide them, but then the response should have indicated that. The lack of human interaction was also a problem for breakfast the second morning, when they ran out of spoons. Again I texted the 24-hour help number, and no spoons were ever provided. Some guests were having to eat cereal with forks! They also seem to only have provided a single large carafe of coffee each morning, which quickly ran out, and then you had to switch to the Keurig-style machine, which was not efficient when there were many people in the breakfast room.

The location near Little Havana was excellent; though it was on a residential street that didn't look very upscale, it was perfectly safe for walking around and to Little Havana. The room modern, nice, and was comfortable, if a little bit small. The bathroom was large and well appointed (except for lack of washcloths--see below).

Stayed in July 2025

Location and service

Stayed in June 2025

It was difficult to get the entry code. The hotel did not have staff on premise except for the housekeeper. She was extremely helpful.

Loved the location- could walk to restaurants easily. The buffet breakfast was great. Wonderful fresh fruit and coffee.

Stayed in April 2025

We lost power a few times. Not well instructed in checking in and checking out

Quiet location. Centrally located

Stayed in May 2025

Location

Stayed in May 2025

Location and style

Stayed in May 2025

Safety and location

Stayed in May 2025

Very modern rooms, extremely comfortable bed and good amenities. The staff was super helpful and friendly, especially Yeny, Christian and Marcio. We were able to store our bags and Calle 8 was a 3 minute walk. Overall, we can definitely recommend a stay here.

Stayed in May 2025

Location, decor, breakfast

Stayed in February 2025

Was disappointed that there were no bathtubs even thought the listing said every room had bathtubs. The breakfast was not as expected but, what was served was very good.

It was a beautiful property. Well thought out in design and function. Excellent staffing who were very helpful.

Stayed in February 2025

I can't think of a thing I didn't like.

The location was excellent - just around the corner from Little Havana and easy to get to other Miami highlights. The staff was very friendly and accommodating. Comfy beds and lovely outdoor space to unwind. Lovely breakfast was a great start to the day.

Stayed in February 2025

The neighborhood felt a little sketchy (though the building itself felt secure). There's a few spots for loading/ unloading thankfully but ultimately it's street parking (welcome to Miami, at least it's not $40-80 a night like many places!). The following are little notes/ tips for improvement to the property manager rather than big negatives: 1. I wasn't bothered since I'm a heavy sleeper but know others would be- consider adding a door seal to the bottom of the doors. The hallway lights leak under the door and it's relatively bright and I also could also hear people inside the room across as a result. Another possibility is motion activated hallway lights at night. 2.Bathroom amenities- I was here for a wedding so I had my own iron and hairdryer, but the rooms didn't have any. Maybe you have to ask staff for it but by the time I realized there was not one in the room, the staff were out for the night. Offering one in every room might be unnecessary but a couple ones in the common area that people can grab if needed might be helpful. 3. front door- should add a limiter or stop- it's a big door and heavy so I didn't anticipate how much momentum it would have when I opened it and it kept swinging open when I pushed it. I caught it but chances are at some point someone won't and will accidentally rip it off its hinges haha.

Building was beautiful with an interior to match. The rooms felt modern and built with quality materials vs. the modern looking but terrible quality items found in most nice looking stays. Even little details like the bath robes were super plush and comfortable unlike the horrible ones in most hotels. I appreciated the lounge areas and outdoor patio even though I was only here one night, and you can use an app on the phone for controlling the locks which was convenient. I had to leave early so I was only able to grab a few things from the counter as I ran out for breakfast, so I was glad it was offered though I can't comment on the quality too much. Overall it was a nice relaxing stay and unless you're looking for a hot tub or pool, I'd probably choose this over most hotels and Airbnbs!

Stayed in February 2025

I like the concept, design, backyard…

Stayed in December 2024

The staff was super friendly

Decent

Stayed in March 2025

Could not get a hold of no staff using the customer service number from 7-9 am or after 6pm

The location was excellent. The cleaning staff was great. The communication with the front desk was average. The room was extremely small. There was barely enough space to move around in the room. I love the tech in the room but there was no switch for the light at the night stand. You had to turn it off by the door which didnt make any sense when u are in bed. With a few minor adjustment this would be a perfect spot in the heart of little Havana.

Stayed in February 2025

nothing

quiet

Stayed in August 2025

We forgot are photos in the room ! We are so sad ! Memories we can get bad ! My husband retirement photos with family 😢my daughter email ! Hoping to have them returned

Are room was so modern! Love it ! And so comfortable

Stayed in July 2025

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Stayed in May 2025

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Stayed in May 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025