1800 East Palm Canyon Drive, Palm Springs, CA 92264, United States
#114 of 146 hotels in Palm Springs
Guests' ChoiceBased on 767 hotel reviews
7.5Cleanliness
7.7
Comfort
7.5
Location
8.3
Facilities
7.6
Staff
8.1
Value for money
7.3
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 22, 2025
Andrea
United StatesEven after trying to fix TV, the channels would go in and out. Pool furniture was very dirty, so much potential, but run down. The outside of the place made me almost cancel reservation and go somewhere else because it was so run down and dirty. The garbage bin outside our room was overflowing into parking lot people were digging through it. Not an inviting atmosphere.
Front desk staff was great and friendly, TV wasnt working but staff sent someone up right away and he was very nice.
Stayed in August 2025
Reviewed: August 13, 2025
Miriam
United StatesThe room needs updating , it’s a little sad
The AC rooms and comfortable bed
Stayed in August 2025
Reviewed: August 9, 2025
Scott
United StatesIt’s dated. Needs serious renovations. Carpets are worn and stained in places. 20 years out of style
It’s colorful
Stayed in June 2025
Reviewed: August 7, 2025
William
United StatesDated
Front desk staff indifferent boring
Stayed in August 2025
Reviewed: August 4, 2025
Ruben
United StatesN/a
The Hotel is fun, it’s comfortable, clean. The staff is extremely friendly and very attentive! The pool parties are also very fun! We loved having a balcony where we were able to stand outside and enjoy the view of the pool and the party. The noise is almost hardly noticeable once the door was shut which was fantastic considering how poppin’ the pool gets if you want a break and some peace! :) Love the Saguaro and will definitely return!
Stayed in August 2025
Reviewed: July 31, 2025
Anthony
United StatesThe Chlorine in the pool was way to much for me and my girlfriends skin!!
The privacy on the first floor patio.
Stayed in July 2025
Reviewed: July 21, 2025
Rika
FranceI booked a pool view and got a room where you see only a tiny piece of it. Didn’t get the upgrade booking promised. The reception wanted to changed but had to get my staff again all around the hotel and didn’t feel too as the other. Room was not much better. The personé whole decided the hotel didn’t think about the suitcases as there is a carpet all around the hotel. Toilet was not so clean.
The style of the hotel lobby and pool are nice. The pool is a real pleasure !! Don’t wait for a fancy hotel but the charm do everything in order to stay there
Stayed in July 2025
Reviewed: July 17, 2025
Norma
United StatesToo outdated. Purple carpet could use some renovations and up keeping
Very gay friendly
Stayed in July 2025
Reviewed: July 8, 2025
Marina
Armenia- The bathroom should be renovated. It doesn’t go with the aesthetic of the colorful rooms. - The carpet in the room could be removed. Some of us have allergies. - Bath robes were not clean.
- Amazing location! Restaurants and markets were across the street. - Good vibes at the pool. - Got free margaritas on arrival! - Sweet and nice staff.
Stayed in July 2025
Reviewed: July 8, 2025
Tingyi
United StatesThe room is big, but the furnitures are old. We especially do not like the sofa, you can feel you're sitting on the couch springs....
The location is great, it's so easy to get grocery - just cross the street. The pool is nice and clean.
Stayed in May 2025
Reviewed: July 8, 2025
Natasha
United KingdomRooms quite tired and not that clean . Not on walking distance to the town .
Pool area brilliant , Such a beautiful location, good vibes
Stayed in July 2025
Reviewed: July 7, 2025
Art
United StatesThe room could be cleaner and change carpet. Looking a bit worn out
It was esaily accessible room to pool
Stayed in July 2025
Reviewed: July 4, 2025
Christy
United StatesThis hotel had very mixed reviews. We booked for the bright, fun aesthetic. It exceeded our expectations. The room was clean. Great value for the price! The pool was so fun! Very lively! Great dj and wonderful drinks! I'd read the music started early and it didn't begin until 9 am. Fun atmosphere for friends, couples, or bachelorette groups. All of the staff were very friendly. Reviews said otherwise. You do have to watch the room keys. One quit working but no problem. The front desk happily fixed. Food was excellent. We had a ground level pool view room and loved easy access and parking right outside the room. I would stay here again.
Stayed in June 2025
Reviewed: June 22, 2025
Karla
United StatesThe entire property needs a touch up from cleaning carpets and replacing some furniture is needed. The day beds in the pool area also need some cleaning. But in overall it needs some TLC.
Good location within a few minutes driving distance to restaurants and other places. The pool was nice, the rooms had plenty of space and having two bathrooms was also very helpful. I was there celebrating my birthday and the comp chilled wine and the chocolate was a really nice touch.
Stayed in June 2025
Reviewed: June 20, 2025
Dean
United StatesIf you don't want to be part of the Sunday party session - you won't really have a choice. It's room-shattering bass from around 11am. Quite confusing and expensive system for booking poolside chairs and loungers. Our room wasn't super clean, aircon broke down temporarily.
Sunday party session and DJs was a fun scene.
Stayed in April 2025
Reviewed: June 15, 2025
Angela
United StatesBathroom in our suite could use some updating.
Fun atmosphere, great pool. Loved the food at the restaurant.
Stayed in June 2025
Reviewed: June 14, 2025
Pauline
United StatesIt would have been nice if and when there was something in the pool like a drink or food that someone dropped that the staff would move faster.
Pool - drinks - music - chairs - all great! Great people watching/ Restaurant was great!
Stayed in May 2025
Reviewed: June 9, 2025
Juarez
United StatesThe hotel is nice and the pool is very good.
The air conditioning was not working properly. They saw me go to different rooms twice for the same problem.
Stayed in June 2025
Reviewed: June 4, 2025
Sirena
United StatesYou could hear noise very clearly from other floor if staying in the second floor. Ac has a weird sound.
The property was bright nice very summery vibes and near stores and food places. Very convenient.
Stayed in June 2025
Reviewed: June 1, 2025
Venecia
United StatesBad plumbing, old, hot
Colorful
Stayed in May 2025
Reviewed: May 23, 2025
Rivera
United StatesThe property needs a refresh, everything is just a little dingy. The carpets are stained, walls need painting & linens are thin.
Iconic
Stayed in March 2025
Reviewed: May 19, 2025
Amanda
United StatesThe patio. The music.
Facility is outdated staff and not approachable and asking for anything is annoying for them. The AC unit was down a day with 100 degree heat. 1,000 for 4 nights was not worth is. Will not be staying here again and this would be my 4th time here. Just feel like it’s getting sloppy. The facilities are decent but invest money in the rooms please. Gym had no towels for guest and the water machine was out not working the equipment most of which did not work. Dirty hallway floors. The pool was gross !!! They did let me check in at 12 which was appreciate.
Stayed in May 2025
Reviewed: May 13, 2025
Scott
United StatesPool service was always delayed
Stayed in May 2025
Reviewed: May 13, 2025
Scott
United KingdomThis is definitely a party hotel. They were playing loud music at the pool all day and evening long. The room overlooked the pool area and you could hear and feel the music vibrating. Lots of young people drinking and people with kids. Whilst the hotel is fine I couldn't wait to leave due to the noise and vibrations from the music.
The hotel itself is clean and has all the amenities you might need including a bar, pool, restaurant and rooms with a balcony. Good location for nearby supermarket, shops and restaurants.
Stayed in May 2025
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