The Pool needs to be cleaned did not get in it. The TV kept going out in the middle of NBA playoff.in. During checkin, we were greeted by a guest complaining about a housekeeping worker stealing out of his room after leaving to go to the store. When he returned he saw his bag on the housekeeper cart. He took it and came to the front desk to report it. It was terrible a d it wS not meant for us to here. Terrible we start to leave but no other places available nicely. .

Breakfast was okay, the potatoes, needs to be cooked. They were hard and done

Stayed in May 2025

The bed was hard as a rock. I like a firm bed but this was like sleeping on the floor. Traveled with husband and adult son and none of us slept well.

Breakfast was ok. Typical.

Stayed in December 2024

Construction going on

Staff was great

Stayed in November 2024

Nothing I can think of at the moment

Cleanliness and Location

Stayed in October 2024

Well, what I didn't like was how the frig looked dirty with that stainless steel. We first thought it was dirty, but after cleaning it ourselves, we found that it was rust that we were looking at. And the first room we were assigned to have a terrible smell, the phone didn't work, and the TV didn't either. The second room was allot better, but it didn't have a lock on the inside to lock the door when we were asleep. But Justin at the front desk, did an excellent job doing what he could to make our stay better.

I love that it was centrally located and surrounded by many restaurants. And access to the interstate was very easy.

Stayed in May 2024

We had to switch rooms because our shower door wouldn’t closed and our tv was working off and on

I liked the location

Stayed in February 2024

Location

Stayed in January 2024

The pool was closed and we were told we had to go across the street to the Hilton to get in the pool. This was a no no and an inconvenience to us

I thought grits would be good for the breakfast

Stayed in July 2023

nothing

it was very friendly

Stayed in March 2023

The pillows are horrible

Mostly everything

Stayed in January 2023

Everything

Stayed in June 2025

Everything was great. The room was super comfortable and the breakfast was great.

Stayed in April 2025

There was no fruits or donuts or muffins

Breakfast was cool

Stayed in March 2025

Nothing, met all expectations

Good.

Stayed in December 2024

The second day, stay the room wasn't clean, the sheets were soiled, and housekeeping chose not to change them. She made up the bed with the same soiled sheets. The bathroom shower wasn't clean , and bathroom trash wasn't thrown away. Housekeeping didn't supply any fresh towels at all. absolutely disgusting. 😒

Upon my arrival, I was able to check in early. the front desk staff was very helpful and courtesy.

Stayed in November 2024

How the manager questioned the cook about why he cooked too much of something, when there were still people coming down for breakfast. He removed what he had cooked too much of and took it to the kitchen...

The staff was very friendly

Stayed in November 2024

My room was overbooked

Clean

Stayed in November 2024

In the process of remodeling. Our room had lots of holes in the walls, burnt lights and was not very clean. Ice machine was out of order. Too much mess for the high rate. I was disappointed.

Great location and lobby smelled very pleasant!

Stayed in September 2024

NOT A RESTAURANT. They have a serve yourself breakfast of microwaved eggs and meat and you serve cereals and over ripe bananas. For the price it was way underwhelming. The shower leaked on to the floor.. not user error. Staff said there was an ice maker on the floor, when I informed her there was not, " we are doing renovations, maybe they took it out." When I asked for an ice bucket to get ice on the main floor , " we don't have any" . Ice bucket is a staple for any hotel and an ice machine is as well.

Size of room was good

Stayed in July 2024

The lighting in the tv wasn’t bright enough but other than that, it was amazing

The location was perfect. Right in the mix of everything! The room was amazing!

Stayed in June 2024

My room was downgraded from a suite to a weekly rate room

Great location and staff

Stayed in July 2024

The bathroom had holes in the baseboard of shower on both sides and it was not clean. You could hear everything in other rooms and people walking on the floor above. There were no ice machines except in lobby. The worse was at midnight the fire alarm went off with a strobe light flashing from the alarm in our room....scared us so bad....I opened my door and the whole hall alarms were going off. I called front desk and they laughed and Said oh it's a false alarm we are trying to figure out how to turn it off. It took 20 to 30 minutes for them to figure that out . Didn't go back to sleep til 3 am. We only stayed one night and will not do that again.

Upon arrival the front office staff could not find our booking. The. Confirmation number she said wasn't one of their numbers. After several attempts it was located and was under my first name as My last name. She was very friendly and i have no problem with how she handled the situation.

Stayed in June 2024

That I got charged twice for my room and as of today I have not received a refund even after talking to corporate about my issue.

The stay

Stayed in June 2024

Nothing

Great location. Spotless hotel Extremly clean smell

Stayed in May 2024