383 South Center Street, Windsor Locks, CT 06096, United States
#10 of 14 hotels in Windsor Locks
Guests' ChoiceBased on 580 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
7.5
Facilities
6.5
Staff
7.7
Value for money
7.0
Free Wifi
7.0
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End of dialog contentReviewed: August 22, 2025
Helen
United StatesHallways were not clean. Room had a funny smell.
Close to to airport
Stayed in August 2025
Reviewed: July 21, 2025
Jacqueline
United StatesWhen walking hallways wallpaper is paper is peeling everywhere. Molding is coming off in a lot places. You can hear all the footsteps in room above and it was very noisy at night, seemed lots of people partying and loud music
Room had hardwood, beds were clean, beautiful lobby
Stayed in July 2025
Reviewed: July 19, 2025
Maggie
IrelandBlood stains on the bed sheet
Poor choice
Stayed in July 2025
Reviewed: July 7, 2025
Jennie
United StatesThe pool was closed almost the entire time, which was the reason for the choice in hotel.
The hotel was right off the exit and easy to find.
Stayed in July 2025
Reviewed: June 30, 2025
Camila
United StatesMy bathroom door handle was broken and my husband almost got locked inside the bathroom. Not enough towels for the 4 of us.
Liked the room size and beds
Stayed in June 2025
Reviewed: June 23, 2025
Bing
United StatesThe room is not soundproof. Very noisy. I can hear People next clearly. Can’t fall asleep at all.
Nice hall
Stayed in June 2025
Reviewed: June 9, 2025
Shona
United StatesOur room had things that were broken and not fixed. Like the end table in between the beds was not fastened to the wall as it is a floating effect type and table and was not screwed in. I put my phone on it and it fell off and the towel rack in the bathroom was just on the sink counter and my daughter found a shaving razor cover on the bathroom floor and one of our pillows smelled like cat pee which was weird because we have cats at home so we know what it smells like, but at the same time didn't expect to have that on one of our hotel pillows
It was perfect for what we needed after our plane landed at 11:00 p.m. before we drove back to Vermont
Stayed in May 2025
Reviewed: June 9, 2025
Ian
United StatesWhen we went to our first room there was stuff in it and we had to move rooms. Kind of downgraded at the same time
Stayed in May 2025
Reviewed: June 8, 2025
Kylie
United StatesWasn't as clean as and up kept as expected like the pictures presented. The bed wasn’t entirely comfortable more like cheap mattress. I paid for extended checkout by an hour for an extra $10 and the staff failed to communicate or check properly from the night before because we were woken up by a knock for housekeeping and a shortly after had a call from the front desk saying that we need to be out because we overstayed check out which was incorrect and proven wrong.
The location was right off the highway and towards the back away from the roads. Good for a quick night budget stay.
Stayed in June 2025
Reviewed: May 12, 2025
Brandon
United StatesContinental breakfast was did not impress.
The facilities
Stayed in May 2025
Reviewed: May 11, 2025
Chris
United StatesWe had no hot water during our stay. Rooms were fairly dirty with visible dust on fixtures and bathrooms showing visible sign of previous occupants. Very stingy breakfast.
Ample parking and large lobby area for working or relaxing. This appears be the newer part of the property. Room appeared to have been refurbished recently.
Stayed in May 2025
Reviewed: May 8, 2025
Shawn
United StatesRoom itself was in rough shape. You can tell the original structure is still being used but now with new (cheap) furniture to give it some photo appeal. Hard structures like walls, bathroom fixtures, shower itself, doors, trim, and carpet have been heavily used and patched together.
Staff were very friendly and attentive. Quick to respond and helpful instruction.
Stayed in May 2025
Reviewed: May 5, 2025
David
United StatesSink missing a stopper but sink fills up when water is turned on and drains out slowly Hair was on counter and in shower upon checkin Committee n hallway carpet needed to be vacuum Walls are thin. I could hear people next door
Suitable for what I needed for a turnaround trip
Stayed in May 2025
Reviewed: May 2, 2025
Schwäbische
GermanyThe breakfast was very basic, i have seen better. The internet was bad. The connection was constantly breaking up or it didnt reconnect for hours, lucky I had my consule with me. No coffee maker. The rooms are not sound proof, prepare for some ackwardness. The hotel has two floors, and no elevator.
The room was big, bright and modern. The bed was very comfy. I like the wood flooring, no carpet. The tele was nice and big with some decent selection of channels. Gym open 24hrs thats good. Guest laundry was avaible for some tokens you can avail at the reception.
Stayed in April 2025
Reviewed: April 21, 2025
Elis
United StatesBut the water was too cold and the breakfast wasn’t that good
The room was good and big
Stayed in April 2025
Reviewed: April 6, 2025
Sanchez
United StatesBathroom wasn’t clean enough in the bad tub area and the bed was so hard , another thing on the hallways you can smell the marihuana coming from somewhere. Is not my first time on this hotel and las time the bed wasn’t that bad but the smell on the hallways was there I tough it was something from a moment but I guess not.
Stayed in April 2025
Reviewed: March 21, 2025
Kiari
United StatesThe property needs to be cleaned better, there were areas of rust, stains as well as wear and tear.
I enjoyed the pool area. My son really utilized it and had fun.
Stayed in March 2025
Reviewed: February 17, 2025
Tasha
United StatesOur room was really cold. It took forever for the heater to get the room warm. Walking through the hallways smelled like cigarettes and it said it was a non smoking facility. We were there in the middle of a snow storm and the parking lot wasn’t a single time in the 24 hours we were there.
Friendly staff. The lobby was very modern looking and clean. Bed was comfy.
Stayed in February 2025
Reviewed: December 8, 2024
Mike
United StatesThe room was ice cold upon entry, but it did warm up in a reasonable amount of time. There were a couple of stains on the sheet and blanket.
Although the building is old and I would suggest it is a 3 star facility, it was very clean and well kept.
Stayed in December 2024
Reviewed: November 9, 2024
Martine
United StatesBathroom smelt musty
Big room, great price
Stayed in November 2024
Reviewed: November 3, 2024
Terryl
United StatesThe 1st room I was placed in triggered allergies: Dirty, bugs, dust , mold. The stuff was compliant and moved me to a much cleaner room.
Breakfast was limited. Long lines... Rationed out...
Stayed in October 2024
Reviewed: October 28, 2024
Shelly
United StatesThe heater made noise all night long as the blower was really loud. There was no hot water for the shower, we both ended up having to take warm showers. Breakfast was minimal and even though it was in the room price we had to go out to eat as there wasn't much there. There is a sign that you were only allowed to take one of anything on the buffet. Staff was standing there watching what you were taking making you feel like you were under surveillance. The pillows were about half the size of a normal pillow so when you turned over your head fell off the pillow.
The location was good. Easy to get to right off the highway. The front lobby was really pretty and spacious. I like that cars weren't able to park right in front of the rooms, so it kept the noise and lights down. The hotel looked like it had been refreshed recently and there were hardwood floors in the rooms. Front desk staff were friendly. Clean and well maintained.
Stayed in October 2024
Reviewed: October 10, 2024
Randy
United Statesstained sheets old mattress broken door handle to the bathroom smoke detector hanging off the wall breakfast fake eggs and sausage
Stayed in October 2024
Reviewed: October 10, 2024
Yvonne
United StatesIt was old and threadbare although the lobby was very nice! The coffee was good.
It was easy to get to from the interstate
Stayed in October 2024
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