There’s little space for the breakfast

Excellent location, staff and services

Stayed in April 2024

Wish parking garage had discount linked with the hotel stayers. The Terrace was not opened at night and I wanted to sit and chat with co-worker, loved the solitude and intimate vibe in the Terrace. But I was told, it’s only open during breakfast time.

I loved the vintage charm and modern touch in the hotel. Love the location right in the city! Breakfast was okay.

Stayed in April 2024

The breakfast is included which is a small tick but the options were very limited, plain bagels and Ferme cheese no fruit, yoghurts or cereal and it was often served in the lobby and balanced on laps!

The location is awsome super accessible to all areas or city and easy to and from the airport. The room was clean and comfy if on the smaller side.

Stayed in April 2024

We loved that the hotel had a wine/beer happy hour where people gathered in the late afternoon in the lobby. Ditto for croissant/bagel breakfast in the morning. Above and beyond! Really a nice touch and one I hope they will keep.

Stayed in April 2024

The Wifi was a little complicated to access and did not work on an older phone. The windows only open about 2 inches and there is no ventilation or fans in the bathroom.

Located in the city center right next to Chinatown, this hotel is the perfect starting point for exploring the city. Lots of restaurants and bars in the neighborhood. The staff was super friendly and helpful. There was also a happy hour in the lobby from 4-6 with complementary drinks!

Stayed in April 2024

Staff is friendly and helpful

Stayed in April 2024

Some noise may be heard in my room due to its proximity to the road.

It is a good location, and the rooms are clean. Free breakfast is excellent, and the staff are amiable.

Stayed in April 2024

The shower was a bit cold with no door, we didn’t love that.

Stayed in March 2024

Excellent location for walking around the city. Conveniently located between Union Square and Chinatown with a lot of food options nearby.

Stayed in March 2024

the continental breakfast included which is great but same every day

clean quiet well located easy access to public transportation and restaurants

Stayed in March 2024

view on my room and also the location of heater

value for money

Stayed in February 2024

The bathroom was tiny.

Location was great - right across from Dragon Gate and an easy walk to Union Square and North Beach. We were there the night of the New Year parade, and even though the hotel was full, it was very quiet.

Stayed in February 2024

NOT a value for money. Too small room with payed queen's bed for 320$ per day.We have travelled all around the world and this is too much for such a room with no efforts at all,not even a window. When you book the room,it says "breakfast included" This is a cheat for that was not a breakfast at all.

The situation of the hotel in the heart of the city center

Stayed in February 2024

nothing really!

central location, chic decor, friendly helpful staff

Stayed in February 2024

It was cold and noisy in the room.

Stayed in February 2024

Room had been renovated except for the shower door and floor which really needs to at least be painted.

Great location and I like the funky decor.

Stayed in January 2024

Absence of warm items in the breakfast.

The location is best near the city center. The room is also good and very clean.

Stayed in December 2023

My room was next to the ice dispenser. Sometimes noisy during the night. You might tell guests about Room 215 being next to ice dispenser.

Everything

Stayed in December 2023

Our TV wasn't working correctly because the chromecast was evidently missing, and they were unable to resolve it during our stay. It wasn't a super big deal, though.

Very cool vibe right across the street from China Town. There was a nice cocktail hour and a quick grab and go breakfast included! The room was super cute and most of the staff was very helpful and friendly.

Stayed in October 2023

Quite small room for the price you pay, lack of variety during breakfast, mainly bagels and croissants.

Good place to visit San Francisco down town and Bay area. Main objects could be reached by walking distance. Room had everything you need and was clean.

Stayed in November 2023

Location, clean and happy hours

Stayed in November 2023

The receptionist wasn't really motivated, we literally had to draw any information out of his nose / mounth. He even sent my wife to another hotel to post a postcard, why couldn't someone from the hotel staff post it in the mailbox just around the corner, or tell us that there was a mailbox? The hotel should use less disposable plates, cups, knives and forks.

Location is great, close to China Town. The room was sufficiently big and modern. The reception area was nicely done and welcoming. We would again use this hotel. The area seems safe and clean. The complementary breakfast is free, but expect to sit on come chair in the lobby and not have a table.

Stayed in October 2023

The furniture could be slightly smaller to enable more ease in the room

Great location and right next to Chinatown - the room was lovely

Stayed in October 2023

Not much! If I had to pick anything I would say the room was slightly on the small size, but this is being quite picky!

All the staff were very attentive and welcoming. Miranda was exceptionally friendly and nothing was too much trouble. The room was lovely, clean and very peaceful. The happy hour (2 hours) was a very nice touch and created a community feel as guests would gather in the lovely foyer area and mix. The location was well placed to see San Francisco and not far from the Train station (about a 15 minute walk). All in all, this is a gem of a place.

Stayed in September 2023