A couple of weeks before our arrival they informed us about a temporary closure of the pool area and a restaurant for renovation which we bet was planned a way before than 2 weeks so we didn’t fully enjoy all the services. The beach staff was not efficient neither agile and proactive.

Tue room, the structure was clean, big spaces, great location

Stayed in August 2025

Price and all the taxes, resort fees etc Odd bathroom

High end

Stayed in July 2025

very uncomfortable thin pillows, housekeeping showed up after 4-5 pm, half transparent door to a restroom, restroom very close to bed - no privacy

Great beach area, free yoga classes, good pools,

Stayed in May 2025

The initial desk person at 5:30am was inexperienced and vague about the timing of getting into a room.

The room was located well and the design of the room great. The pool is awesome, except I didn't utilize since the weather was not great for that purpose.

Stayed in December 2024

I never figured out the lighting in my room. Bathrooms by the pool are far. Charging an extra daily “resort fee” felt like gouging to me, since it’s not optional.

Bright building, attentive staff, nice rooms, nice bathroom, good sheets and mattress and towels, nice toiletries, lovely smell in the air.

Stayed in November 2024

Property was great, very clean and perfectly modern /decor Great proximity to beach are with chairs and umbrellas on private beach area

Stayed in September 2024

Pool area need more rules and organisation. Kids should stay in kids' pools not suppose to enter adult pool. Kids pool was almost empty while the kids were all over adults pool.

Nice decoration

Stayed in September 2024

The one thing we would of liked was more closet space and more choice in the pool menu

Great location with very friendly and helpful staff

Stayed in September 2024

Cocktails are not the best and pretty expensive but that applies to Miami overall rather than the hotel itself.

Very comfortable rooms, friendly and helpful staff, very clean. Food was good and loved the fresh coffee every morning!

Stayed in August 2024

Cant say there is anything i did not like! If i had to point something, that would be the smell that comes from the breakfast place to the lobby. Have stayed in lots of hotels by the beach and so far this was our best experience!

The lobby, decoration and colours. The staff was extremely polite & kind, with very good manners, always rushing to open the door for us!

Stayed in August 2024

Not many things to do with kids. I felt like hotel is more for adults than families. Hotel territory is not big. Sometimes there’s no one by the pool to help you with towels.

Beautiful. Clean. Good customer service. Good food. Nice beach.

Stayed in July 2024

Nobody was 100% informed about the classes (yoga, weight training..). One day, I arrived 1 minute late, and the instructor was already gone

Stayed in July 2024

The most important thing that upset me was the dirty pool. We stayed at the hotel for a week and the pool was always dirty. The second is the staff. The hotel's restaurants and the pool have unfriendly and unsmiling staff.

A new, modern hotel. The rooms are large.

Stayed in June 2024

the bars

the customer service

Stayed in June 2024

Nothing

Staff and property - excellent . Staff very helpful and efficient. Would like a sauna and steam to be added to the property.

Stayed in May 2024

The cleanliness, the towels weren’t clean and every time I had to ask for a clean towel. The breakfast options were limited.

Everything

Stayed in April 2024

Location, staff, restaurants and bar were really amazing. Hotel Lobby ceiling looks questionable, as you walk in you expect to have things immaculate and on first glance it looks like it has yellow staining due to leaks but which is an eye sore. Other than that room size and layout was great although I felt from a design / interior perspective it was bland. I would stay here again given the overall offering, but believe the hotel has an opportunity to level up based on some minor tweaks.

Stayed in February 2024

The Dinner options are limited and hardly any vegetarian options, staff arrogant. The pool was very busy and at no time we did not smell weed.

We like our arrival, the bar and live music performance. The breakfast was good.

Stayed in April 2024

Poor room service, and pool service. Have to wait a lot to get a pool towel or to order a drink. Extra credit card charges by mistake after my check out. Pool closes too early, and one afternoon they closed the pool at 5pm for a private business party which the music was extreme loud until 5am (yes, am). The lobby smells fried bacon specially in the morning, because the Market breakfast has an open kitchen. One morning, there was a couple at the pool that was not staying in the hotel, but ordering food and using all private areas; the staff mentioned they could not stay and use the pool, but they did not leave and the staff didn’t do anything… no consideration for those staying and paying for the hotel. The cost of the hotel is way above the service they provide.

Location, beach front

Stayed in March 2024

Outdated, rooms need renovating. Admin staff is not great.

Right on the beach

Stayed in January 2024

Great disadvantage: on the beach, you can’t open the window and have AC only. Absolutely no-go. Pool area can get to crowded

Great Location Very helpful staff Tastefully decorated public rooms

Stayed in January 2024

We have been given the room 35 minutes past 4pm, and the room view description is incorrect.

Ice skating, bowling, breakfast, pool bar, beach

Stayed in December 2023

Te duur

De kamers

Stayed in December 2023

Great hotel with excellent service. The matador is an Excellent restaurant

Stayed in November 2023