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Reviews of UCLA Lake Arrowhead Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

850 Willow Creek Road, Lake Arrowhead, CA 92352, United States

#2 of 42 hotels in Lake Arrowhead

Guests' Choice

Review Score

Based on 156 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.0

  • Free Wifi

    3.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: June 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet in the chalet outdated

    Position

    Stayed in May 2025

  • Reviewed: March 31, 2025

    9.0
    I enjoyed my stay there and had a great time. Overall, I would stay there again.
    • Leisure trip
    • Group
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night

    The cushions on the couch were too soft because the couch/sleeper is old and uncomfortable. It needs to be replaced in my opinion.

    We had breakfast and dinner there and they were delicious. Staff was friendly and helpful.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great facilities! Just wish there was a microwave and TV in our room

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Wonderful experience full of fun, snow, friendliness, and cozy rooms.
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    My only wish is that there was enough parking for people staying at the facility. I noticed some parties had 2 or more cars per lot making it difficult for me and my family to find parking that was adjacent to our room. Or at least some ministering or security ensuring that families that rented a room had first priority for parking.

    My family enjoyed the fresh snow and accessibility to all the amenities the lodge had to offer. The staff was very nice and very accommodating.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Awesome to stay. Will stay next time

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    More wood pls😂

    I love here and this time is my second time here. Everything here is perfect! Can't waiting for my next stay here.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Wonderful
    • Leisure trip
    • Solo traveler
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    This was a wonderful stay! Amazing value for what you get. Beautiful indoor and outdoor facilities. We had our own 2br2b cottage with a fireplace and beautiful views of the property. The indoor hot tub was very pleasant after a long drive. Staff was very welcoming and helpful. Will definitely be back!

    Stayed in February 2025

  • Reviewed: January 18, 2025

    10
    a secluded and tranquil retreat, like a hidden paradise (曲径通幽处,世外小桃园)
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night

    Dinner pretty expensive, not many options

    Our family drove from Los Angeles to this destination, stayed here for one night, and then drove about 17 miles to Snow Valley for skiing. We stayed in a spacious two-bedroom unit, with one bedroom in the loft. The breakfast was excellent, offering a wide variety of options. 曲径通幽处,世外小桃园 (a secluded and tranquil retreat, like a hidden paradise). We’re planning to return soon for another one-night stay before heading to Snow Valley for more skiing. Additionally, we look forward to coming back during the summer to explore the lake.

    Stayed in December 2024

  • Reviewed: January 2, 2025

    10
    Will definitely come back!
    • Leisure trip
    • Couple
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    For people who’s sensitive to noise, the thin wall of the cabin might be an issue.

    Facility is super clean and all the friendly staffs made the stay so warm and relaxed!

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The staff really go out of their way to make sure the guests have a good vacation. They’re very kind and responsive. The facilities are really clean and well maintained. The rooms are also quite well maintained. The property is very close to the lake and also close all the attractions near by.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    9.0
    Perfect spot for a family vacation!
    • Leisure trip
    • Group
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very clean, lots of activities, great atmosphere.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No kitchen in the 2 bedroom chalet

    Beautiful facility and buildings. Lots of activities for kids. Enjoyed Bingo night, and playing tennis, and a bit of golf.

    Stayed in December 2024

  • Reviewed: December 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great facilities, near the lake

    Stayed in December 2024

  • Reviewed: December 23, 2024

    9.0
    Relaxing 24hrs.
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night

    The furniture in the rooms seems a tiny bit dated but even that is still fine.

    Breakfast and Dinner were wonderful an loved the peacefulness. Staff were extremely friendly and helpful.

    Stayed in December 2024

  • Reviewed: December 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – Accessible, 2 Bedroom, 2 Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    I had an incredible stay at this hotel, especially since it was my birthday weekend! There were so many activities for me and my kids to enjoy without ever having to leave the property. We loved playing pickleball, soccer, and spending time in the Jacuzzi. My kids also had a great time making friends with other families staying there. What made the weekend even more special were the free services offered—like yoga and a sound bath session on the weekend. It created the relaxing atmosphere I had been imagining for my birthday while still keeping things fun and engaging for the whole family. I also loved that, while it’s a hotel, it has a real cabin feeling that adds to the cozy, relaxing vibe. The location was very convenient, too. While you don’t have to leave the property to have a great time, it’s close to grocery stores and Snow Valley, which made exploring other areas easy. This hotel truly provided the perfect mix of relaxation, fun, and connection. I highly recommend it for families or anyone looking for a memorable and stress-free getaway. I’ll definitely be coming back!

    Stayed in December 2024

  • Reviewed: December 3, 2024

    10
    Everything was very well done and the staff was fantastic and very helpful.
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night

    It would be nice to have a mini kitchen in the room, or at least a microwave to heat up popcorn.

    The property had a lot of amenities, such as pickle ball, tennis, swimming, basketball, rock wall climbing, and yoga.

    Stayed in November 2024

  • Reviewed: April 5, 2024

    8.0
    We had a good time.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner wasn’t that good, the chicken was too dry and over spiced. Dinner for kids it’s over priced.

    Location is great.

    Stayed in April 2024

  • Reviewed: March 12, 2024

    10
    Unforgettable 2 days
    • Leisure trip
    • Family with young children
    • Premium Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Everything!

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 2 nights

    The heating system did not work well, and the fireplace is pretty ineffective, but the staff were excellent in trying to help out.

    Beautiful, quiet location. Excellent staff. It is on the other side of the lake to downtown, which is a short drive away. This is a conference hotel rather than a holiday resort, so be prepared for no TV in the room (although the internet access works well), and limited meal times and selection.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Cozy and family-friendly place with many activies for everyone!
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night

    The cabin we had was a little far from where we were parked. The incline to get to the room was somewhat challenging, especially for my father who has a bad knee and is in his 60's. We were not even allowed to take the car closer to the room to unload our stuff, while made it difficult and exhausting to make multiple tripps with the incline, and in the heavy rain. The hot tub a decent size, but it was not hot and the water was at room temperature. It also smelled a little like pee and appeared to have not been cleaned. Otherwise, the place was enjoyable overall, and the kids enjoyed the arts and crafts room. The arts and crafts lady could have been a little more helpful, but nevertheless, we made the most of it.

    We loved the coziness of the cabin and the amentities offered. The front desk staff were gracious and helpful, and it was nice that they had fresh cookies and coffee when we arrived. The chalet was really clean and inviting, and the kids enjoyed the fireplace. The lodge had games to play, and many recreational activiites to keep the whole family entertained and busy. The movie night was enjoyable, and the kids had fun going for an outing outside of the chalet.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Worth the stay!
    • Leisure trip
    • Family with young children
    • Deluxe Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Lighting

    The games and activities available

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Beautiful property, close to everything you want to see at the lake
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The cabins were a tad on the noisy side, especially walking the upstairs and anywhere around the stairs. Neighboring unit had young kids who woke up at the crack of dawn and were noisy as all hell

    Beautiful property with historic value!

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Excellent location and accommodation.
    • Leisure trip
    • Family with young children
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No TV in the rooms.

    The sleeping arrangements and 2 bathrooms.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    I’m looking forward to my next visit.
    • Leisure trip
    • Couple
    • Open Chalet – 2 Bedroom, 2 Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Classic. Tradition.

    Stayed in February 2024

Showing 1 - 25

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