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  5. Reviews of SureStay Hotel by Best Western Virginia Beach Royal Clipper

Reviews of SureStay Hotel by Best Western Virginia Beach Royal Clipper This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3508 Atlantic Avenue, Virginia Beach, VA 23451, United States

#63 of 108 hotels in Virginia Beach

Guests' Choice

Review Score

Based on 413 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 26, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The swim pool was small

    Stayed in August 2025

  • Reviewed: August 11, 2025

    6.0
    It was an ok experience.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The renovations seemed to have been only a paint job. The sofa bed was very old and weary which made it uncomfortable for my kids. I was fooled by the 3 star rating on this site.

    This location was a block away from the beach which was perfect. Staff was very accommodating and friendly.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    7.0
    This is a good place for the price, if you can splurge more, go for it!
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The price point and free breakfast attracts a certain crowd and there were was a bit of unpleasantness. Breakfast space is crowded but it’s a nice offering if you’re traveling on a budget! The pool is way too small to utilize for adults!

    The price was right and while the outside can use an update, the rooms have been modernized. They were clean and the beds were comfortable. Staff was friendly! Location is a block from beach, bike rentals and shops.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    7.0
    Disappointed and Misled
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I feel I was misled by the name… It only said Surestay by Best Western nothing about Royal Clipper

    I was disappointed …We always stay at a Best Western when traveling.I feel I was misled when I booked.Upon arrival we found out it was a Best Western Royal Clipper and not a true Best Western we were accustomed to. The price we paid for a night the facility should have been much better. I was disappointed to say the least but had no choice as I could not get a refund.I really felt like I had been robbed of the Best Western I was use to staying at. I will make sure in future bookings to make sure it’s a true facility I am use to staying at. I am glad I only booked one night … which served its purpose..a rest before my return home.

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking could have been better. I was on my trip for a concert. We arrived after 11 pm and couldn't find any parking. Also, the bed was not as comfortable as it looked, very noisy with every movement you made throughout the night. Hard to stay asleep.

    The room was clean upon arrival. I enjoyed the complimentary shampoo and body wash that was provided. The outdoor shower was a great use when coming back from the beach.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Josa was amazing at check in! She's very informative and beyond friendly. She is a great asset.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    Excellent staff that tried their best to accommodate for a comfortable stay!
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very loud guests and not sure a curfew was enforced.

    Excellent location w parking

    Stayed in July 2025

  • Reviewed: June 30, 2025

    6.0
    Overall decent, wasn’t impressed at all with the staff.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff. Booked on booking, and my sister drove separately because it was 3 adults. I checked us in, and asked for 2 parking passes and was told we couldn’t have more than one per booking because parking spaces were limited. The second day our room cards wouldn’t work, and my husband went to get them fixed, and someone told him that’s because our room expired and if we wanted to get in our room to get our stuff we would have to pay like $300. I booked it for 2 nights so I’m not sure where this came from. Luckily there was an older white man ( I can’t remember his name) who offered us a free night for our troubles( which we declined) and fixed the key.

    Location was good, not a far walk from the beach. Our room was perfect for the amount of people. Was very shocked how much we all enjoyed the room. Full kitchen with stove, microwave, utensils, shampoo, body wash. Lots of space for luggage, and for our party. Might think about booking again, despite the staff.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The lights shinning in the window at night

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff was friendly, the place was clean and the proximity to the beach is great! Would definitely stay again.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    7.0
    Worth it for the location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast

    The location

    Stayed in June 2025

  • Reviewed: June 16, 2025

    7.0
    Was happy with my stay. Front desk was kind and friendly
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was close to our itinerary

    Stayed in May 2025

  • Reviewed: May 20, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights

    Lots of tripping hazards both in the room and on the grounds, elevator kept getting stuck, only one ice machine on the first floor and we were staying on the fifth floor.

    Clean, comfortable, decent breakfast

    Stayed in May 2025

  • Reviewed: April 23, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise above our room caused by kids running around and jumping all over the room. We didn’t have a good sleep and we slept around 4am.

    Stayed in April 2025

  • Reviewed: April 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok. The room was ok. Breakfast was normal for the price. Receptionist was friendly. The hotel is only 2 minutes away from the beach.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good location for the marathon. They let us stay later in order to come back and regroup.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    6.0
    Pleasant
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was infested with ants, my dinner was ruined, it was all over my food and on the desk, and crawling in tne restroom, the only accommodation they gave was moving me to another room. Not a gift card to replace my dinner or anything. Never again will I revisit.

    It was clean and nice, but I had an issue.

    Stayed in February 2025

  • Reviewed: January 7, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator

    Very clean

    Stayed in November 2024

  • Reviewed: December 15, 2024

    7.0
    Good
    • Couple
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in December 2024

  • Reviewed: November 24, 2024

    8.0
    Nice stay.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Property was clean. Brian was wonderful before our stay. We checked in with him he made sure we were good to go because of the time we were expected to arrive was 2am. The room was affordable and clean. Quick walk to a lot of different places.

    Stayed in November 2024

  • Reviewed: November 10, 2024

    8.0
    My stay was decent.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They could have offered a better slelection for breakfast like regular corn flakes, toppings for yougurt such as granola, raisins etc. The bed squeaked everyone you moved not certain if it was the bed fram or not.

    Location

    Stayed in November 2024

  • Reviewed: October 24, 2024

    8.0
    I would consider it again
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    the chairs were a bit uncomfortable

    Room was acceptable, clean and comfortable, what I would expect for the price

    Stayed in October 2024

  • Reviewed: October 21, 2024

    8.0
    Overall the stay was satisfactory.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I did not have a full view of the ocean as I thought I would have at the time of my booking.

    The location was good but I thought I was going to be right on the boardwalk when I booked it. For that I was disappointed. Breakfast was very basic. No bread of any kind…

    Stayed in October 2024

  • Reviewed: October 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The person I was there with

    It was clean and near the beach.

    Stayed in October 2024

Showing 1 - 25

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