We never have hot water, and we see a lot of cockroaches in the room.

Location

Stayed in March 2022

No view, opened window saw a wall. Remote to the TV didnt work Floors were tiled and no carpet and they were ice cold. Rooms had no microwave or fridge for that price. Horrible stay

Nothing

Stayed in February 2022

A little stuffy, but not bad.

Loved the evening jazz. Nice bar, good bar food at reasonable prices. Right across the street from train to NYC. I skipped the breakfast because I wanted to get an early train.

Stayed in February 2022

The room had no amenities. I felt like I paid for a bed, dresser and TV. I was expecting to be able to enjoy quiet time in room. No refrigerator or microwave, no coffee machine or simple amenities needed for ultimate comfort.

The rooms were spacious.

Stayed in December 2021

i have stayed here before plenty of times, the showers have this slanted flooring that doesn’t drain the water properly. & room was kind of dirty , like it was rushed .

Stayed in January 2022

Didn't like the fact that I had to wait over 40 minutes to checkout only to be told by the receptionist that I have to go through Booking.com to get a receipt. Some came into our room while we were gone and stoled all our hotel water. That now have to pay for. Then was told I had to do a $50 refundable retainer. I will let it known I will not ever stay at this hotel or use Booking.com

The bar with live jazz.

Stayed in November 2021

No fridge in room, surcharge for water bottles in room, window didn’t open, breakfast offered for $14 a person, no free parking or designated hotel parking (third party parking)

Proximity to the train station, aesthetic of the hotel and lobby. The hotel being in the same building as my friend’s apartment was a plus

Stayed in October 2021

no breakfast, room very bare no furniture

bed was very comfortable

Stayed in October 2021

All good

Quite

Stayed in August 2021

The noice if those who walk by your room is really heard so it’s really hard to sleep. There was initially upon booking a TV included in the room but when we got there no TV was included in our room. Prior to booking with the property there were no information that there will be a $200 deposit the room a little heads up would have been nice. The phone for the guest services were not answered regularly. A simple request for extra bottled of water cannot be made because the phone was not answered frequently. You can’t even order room service. Although that is not the deal breaker for this booking the parking affiliated with the Hotel the one behind it you get a 50% off being the guest of the hotel but it is not safe. We found our car windows open and the cars besides us when we checked out and went to our car. Good thing nothing was stolen.

I liked the ambiance and the industrial look of the place. Few of the staff were really nice some are okay. They also gave us a room with the view as requested. Also the location is convenient if you are planning to explore the NYC.

Stayed in September 2021

Phone kept ringing at 2 AM for no reason, Noise of the HVAC window unit turning on woke me up, Hard to turn on the shower, to reach the shower handle you had to reach around the glass exposing one's self to a cold burst of water, not fun. No soap, in bar or liquid form, in the room, they had shampoo and lotions but no soap. The diverter in the bathroom sink was not adjusted correctly mostly hot, had to turn all the way to the right to get some cold water. How often do you service the room? Lastly a light switch that didn't turn on/off anything,

The size of the room was very nice, the furniture layout, nice big screen TV, nice comfy bed and chair. Nice working desk but needs a light/lamp. Nice coffee but should have a couple of bottle waters to fill the tank. Love the quality of the water, did not dry my skin out.

Stayed in September 2021

None

Everything!

Stayed in August 2021

Broken AC, barhroom and non existent coffee maker

Ac didn’t work, room didn’t have coffee machine and mirrors was so small compared to other two room i had booked. Toilet seat had pubic hair on it. Staff was nice, They did changed my room next day but other room still had ac problem. It wouldn’t cool. Average temperature was 71 in room.

Stayed in August 2021

The front desk staff was amazingly accommodating given my personal situation. The nicest people I have delt with since my process of relocating to NJ.

Stayed in August 2021

I didn't like that we had to pay for parking and that I had walk threw a different building to get my room .

Stayed in July 2021

First of all, spent a whole hour at the lobby on check in, the front desk person Victor, charged me $50 per night, and no documentation to backup said charges. Hilton hotels do NOT have that policy, treated me very rudely. There are zero amenities, facilities are dirty, bathroom had moldy curtains and no room service for my entire 4 days stay. Never staying here again, a disgrace to Hilton hotel chains, no recognition even when I mention I was a Hilton gold member.

Nothing at all

Stayed in July 2021

No fridge, or microwave, ice machine didn't work at all, had a trash view of the parking garage.....

Just the look of everything was nice, very modern. But that's it.

Stayed in July 2021

The room I was given was not clean. There was trash in the trash can and tooth paste in the sink

Stayed in May 2021

Clean

Stayed in June 2021

Good Everything

Stayed in June 2021

The air conditioning didn't work in the room.

Stayed in June 2021

The room wasn’t the cleanest

The aesthetics

Stayed in December 2021

Terrace need a little more light not bright especially in the corners

Lobby and the rooms was pretty nice

Stayed in July 2021

The staff was very nice and I would stay there again.

Stayed in February 2023