628 South Gear Street, West Burlington, IA 52655, United States of America
#1 of 1 hotels in West Burlington
Guests' ChoiceBased on 283 hotel reviews
6.5Cleanliness
6.8
Comfort
7.0
Location
7.8
Facilities
6.8
Staff
7.8
Value for money
7.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Mary
United States of AmericaBed linens were not clean; food on them. Pretty sure they were unwashed.
Ran out of food before 9:30am
Stayed in April 2024
Reviewed: March 17, 2024
Francesca
United States of AmericaNo hot tub, food didn't look up to core ...and pillow case had ink marks it's should've been $60 dollar stay 😒 nor worth 100 where @???
The location
Stayed in March 2024
Reviewed: February 21, 2024
Sickels
United States of AmericaYou can add some more coffee items instead of just a couple of packets. The noise wasn't that bad out in the hallways, but could do a little better on keeping the noise down at night with the sounds of people running back and forth down the upstairs hallways during the evening.
I enjoyed the breakfast, I think it could use a little improvement on the overall rotation of the variety of items you can put out for your guest. I also enjoyed the cleanliness of the rooms, and the placement of the items within.
Stayed in January 2024
Reviewed: January 30, 2024
Marsha
United States of AmericaIt smelled like weed and was not impressed with having our kid around it.
It was close to target and the pool was nice. Our son loved the pool.
Stayed in January 2024
Reviewed: September 19, 2023
Amy
United States of AmericaThe room was fairly clean, although there was a red substance on the bathroom door and floor, something spilt it looked. And there was garbage under the cushions for the sleeper. The water for jacuzzi sprayed everywhere, making a minor inconvenience, but a sad one. The clerk said that there were no available rooms for us to move to, but I’m not so sure. I had to get the 3rd set of towels from the desk, I asked for a couple more for the spray from the tub, but the clerk said they were all dirty and none were available. The worst was having to go down and get the bedding for the sofa sleeper. We did get 1 sheet and 1 blanket, but I was told that there were no pillows available for us. Since these should have been in the room, and obviously the sofa was for our 3rd guest, I was very upset. It was after 11pm and we didn’t even have an option to go buy from a store. The clerk said something about trying to get our room discounted, but have not seen such happen. Very unorganized property and made for an important stay very much uncomfortable.
The property had a warm feeling when you entered. We didn’t use it but the pool and hot tub were open. The main clerk I spoke to seemed polite.
Stayed in September 2023
Reviewed: September 11, 2023
Brittany
United States of AmericaOur closet had mold in it, so we kept it shut. The walls were dirty. The floor in between the wall and bed by the window needs to he vacuumed. I know someone can't walk through there, but it still needs to be taken care of.
We liked the location because it was close to the highway and not in the middle of town. The breakfast was good and the staff were wonderful.
Stayed in September 2023
Reviewed: September 6, 2023
Brett
United States of AmericaMy room wasn't ready on time. Someone was living in a white van on the property.
Pool and hot tub were nice.
Stayed in September 2023
Reviewed: September 5, 2023
James
United States of AmericaGreat value. Hotel was clean and quiet at night. Pool open for the kids. Breakfast was a pleasant surprise.
Stayed in September 2023
Reviewed: August 28, 2023
Emily
United States of AmericaThe bed skirts were so nasty and trash under the bed.
Loved the indoor pool.
Stayed in August 2023
Reviewed: August 21, 2023
Steve
United States of AmericaMattress was poor
Stayed in August 2023
Reviewed: August 12, 2023
Lyle
United States of AmericaSeems like friends of employees are using recreational facilities ??
Breakfast and pool
Stayed in August 2023
Reviewed: July 25, 2023
Maria
United States of AmericaRoom smelled like poop and carpet was wet and was just very humid and sticky in the room
Great location staff was friendly at night
Stayed in July 2023
Reviewed: July 3, 2023
Emily
United States of AmericaThe day we checked out, someone on Facebook posted pics and a video of them having bed bugs in their room!!
My kids LOVE the pool and hot tub!
Stayed in July 2023
Reviewed: June 22, 2023
Parrish
United States of Americasecurity, and prices
breakfast was good
Stayed in June 2023
Reviewed: June 6, 2023
Rachel
United States of AmericaFridge didn't work in the first room, was changed to another room where the a/c unit was incredibly loud, and the beds were terribly uncomfortable.
The pool was fun and breakfast not too bad.
Stayed in June 2023
Reviewed: June 5, 2023
Rose
United States of AmericaI didn't like the smell when i first got in the room and the small bathroom.
I like the breakfast, the location, and host.
Stayed in June 2023
Reviewed: May 25, 2023
Cheryl
United States of Americatowels. tissues.
price comfort
Stayed in May 2023
Reviewed: May 22, 2023
Jenna
United States of AmericaQuiet
Stayed in March 2023
Reviewed: May 18, 2023
Rod
AustraliaStaff apathetic. Breakfast was practically nonexistent at 8.00 AM…. no eggs ( sorry busy on reception !) Omelette arrived after 15 min. wait…. half frozen. Zero reaction when staff advised. Great room, parking and location ruined by lack of attentive staff. PS orange juice and coffee both appeared watered down. Stay elsewhere.
Great room, large and clean.
Stayed in May 2023
Reviewed: April 3, 2023
Brady
United States of AmericaStaff was awesome
Stayed in April 2023
Reviewed: March 20, 2023
John
United States of Americastaff
location
Stayed in March 2023
Reviewed: February 20, 2023
Darin
United States of Americavalue. would not allow early check or late check.
close to work.
Stayed in January 2023
Reviewed: February 20, 2023
Millie
United States of AmericaWe were told check in was at 3 but our room wasn’t read til after 4.
location
Stayed in February 2023
Reviewed: November 28, 2022
Devon
United States of AmericaChecking out experience
Convenient location to my job
Stayed in November 2022
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