10910 Balls Ford Road, Manassas, VA 20109, United States
#19 of 20 hotels in Manassas
Guests' ChoiceBased on 140 hotel reviews
5.0Cleanliness
5.5
Comfort
5.3
Location
6.6
Facilities
5.3
Staff
7.2
Value for money
5.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2025
Twill07
United StatesNo additional amenities offered. Rooms were low budget and basic
Location was conveniently located near many dining and shopping places.
Stayed in May 2025
Reviewed: November 11, 2024
Allison
United StatesRoaches.
Location and staff.
Stayed in November 2024
Reviewed: October 26, 2024
Adalberto
United StatesIt had a smell
It was close to many places
Stayed in October 2024
Reviewed: August 23, 2024
Ilse
United StatesThe smell of the entire hotel was not great. The room kind of smelled musty and damp almost. The whole atmosphere of the room felt kind of dirty. There were ant traps all around the room which was a red flag, along with the white powder that lined the floor of the room. I am assuming that was also for ants/bugs.
The front staff was super nice and informative. The location was also great because it was only a few miles away from the event we were going to.
Stayed in August 2024
Reviewed: July 14, 2024
Heidi
United StatesRoom smelled bad, bathroom floor dirty, hallways smelled bad, no coffee maker or coffee offered, 2 towels with 2 washcloths in the bathroom asked for additional and they did not have any extra towels until the next day. Bed smelled bad, ac system probably needed service. 1 tiny shampoo/conditioner combo bottle and 1 tiny bar of soap. Also what was quoted for price when booked, was more when we checked in
Close to the concert venue
Stayed in July 2024
Reviewed: July 3, 2024
Drew
United StatesBugs in the room. Ac was stuck on 65. Tv didn’t work.
Stayed in June 2024
Reviewed: June 30, 2024
Robert
United StatesRoom was dirty, dead roaches in the window sill, tub was backed up, and bathroom door was broken.
The front desk lady was very pleasant and helpful.
Stayed in June 2024
Reviewed: June 25, 2024
Kitin17
United StatesRoom smelled like dirty feet. The upgrade was horrible. The room had not been vacuumed. Someone tried to enter our room without knocking, like they had a key to get in. Thank goodness I locked the door. The gangbangers that were hanging around. There is no sign to indicate where this place is. We actually had to stop and get directions; it was hidden up behind Tractor Supply.
That they technically upgraded our room and kept the original price. The staff was friendly.
Stayed in June 2024
Reviewed: June 18, 2024
Erick
United StatesThere were too many roaches and bugs. Clean up was requested several times and did not happen. Our fridge was left very dirty by others, and even though requested, did not get cleaned out. The room kitchen’s cabinets were really dirty as well, and did not were cleaned out as well. Everything else was fine, staff people were amazing.
Stayed in May 2024
Reviewed: June 10, 2024
Tiffany
United StatesOur room floor was dirty, like very dirty. Seemed like the hotel didn’t own a vacuum, or the cleaning staff didn’t care to use the one they had. There were a random pair of socks on the side of one of our beds. Bathroom fan didn’t work. Chairs with burn holes in them so they didn’t seem suitable to sit in. Our beds felt like laying on a rock slab and the pillows were more of a suggestion than a reality. The elevator sounded like it was going to drop to our doom every time we used it. Also our TV didn’t have a power cable connected to it so it wasn’t able to be used at all.
The front desk staff were super friendly and helpful!
Stayed in June 2024
Reviewed: May 12, 2024
Ali
United StatesCarpet was very dirty and could use good cleaning. Hotel needs to get maintained.
First 2 days was terrible. They put me in a sigle bed room instead of double room. The room assigned to me had a lock issue. Danny was very understanding and did his best to remedy my problem. I liked mostof the staff. I also liked the comfort of the beds.
Stayed in May 2024
Reviewed: April 30, 2024
Jessica
United StatesThere were roaches, the room smelled horrible and the water took forever to heat up in the shower
The location
Stayed in April 2024
Reviewed: November 19, 2023
Keith
United StatesThe room we occupied had no heat/AC. We informed the front counter person whom told us it would be taken care of but it wasn't during our entire stay. The water wasn't very hot either.
Customer Service did an excellent job... each and every individual we needed assistance from.
Stayed in November 2023
Reviewed: May 15, 2023
Edna
United StatesRoaches in my room/my bed. Shared photos with the manager Ana
The front desk ladies were so very nice.
Stayed in May 2023
Reviewed: January 15, 2023
Helene
CanadaCleanness of the room. Carpet was dirty. Bathroom needs upgrade as a lot was deteriorating. Bed mattress was hard.
Great was great
Stayed in January 2023
Reviewed: October 24, 2022
Cassidy
United StatesOnly one pillow and not in-room mirror. Our sink was clogged but we didnt tell the front desk as we had another in our room. Only bar soap toiletries.
Location was fine and the check in process was easy enough. I enjoyed the large kitchen with fridge and freezer, perfect for frozen meals. WiFI, just the free option was very strong. The desk even gave us a 30 minute reminder call before check out.
Stayed in October 2022
Reviewed: July 9, 2025
Dawn
United StatesEverything else! Rude staff
The location
Stayed in July 2025
Reviewed: May 27, 2025
Nicholas
United StatesBooking.com has this property listed as 18+ to book so i booked as i am 20 years old. My friend and I traveled five hours for a concert and arrived at this establishment only to be turned away with no where else to go meaning a five hour car ride back home after midnight.
Stayed in May 2025
Reviewed: May 12, 2025
Erica
United StatesStaff entering the room unannounced, fire alarms were often sounding off.
Convenient location, supplies were available when needed at the desk & staff was very friendly
Stayed in May 2025
Reviewed: March 17, 2025
Donald
United StatesStaff was very unprofessional, we was moved to 4 different rooms and each one was infested with roaches. The refrigerator didn’t work in 2/4 rooms. Staff refused to refund us for our roach infested stay
Nothing
Stayed in February 2025
Reviewed: March 3, 2025
Apsoccermd
United Statescockroaches
Stayed in March 2025
Reviewed: March 1, 2025
Shayla
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 17, 2025
Mark
United StatesThe manager I spoke with didn’t care that they have took my money for nothing
This property is a scam I booked through booking app the hotel called me two hours later saying they are all booked up and I need to talk booking about my money
Stayed in February 2025
Reviewed: October 14, 2024
Shaun
United StatesFront desk lobby feels like a holding cell. No one there to greet. Waited 30 mins for someone to come to the desk for check in. Door didn’t lock in the room. Dead roach on the headboard of the bed. Whole place smelled terrible.
Location was good
Stayed in October 2024
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