No

Near to the restaurant. The room is clean and good hospitality.

Stayed in July 2025

We booked a room with two beds and a mountain view, but unfortunately, we were placed on the first floor, and our view was blocked. One of the beds was also quite firm, which made it less comfortable to sleep on.

I really appreciated how clean the facilities were, especially the bedroom. It made the stay feel comfortable and well-maintained.

Stayed in July 2025

Was a bit of a walk from central sapa, but do-able.

Staff accommodated late check in and were very helpful. Room was clean and comfortable. Shower had very warm water with good pressure. Was great to recover here after the Ha giang loop.

Stayed in June 2025

Nothing all was really good

Very comfortable rooms, supplies with shampoo and conditioner, tooth paste bath robes.

Stayed in May 2025

In my eyes it was perfect

Hotel is very clean and stylish. Receptionists are very welcoming and accommodating. Room has all you need to offer, good size, clean, quiet, comfortable bed and selection of pillows. Very happy and recommend to others.

Stayed in April 2025

Sadly Tuan Chau is a ghost town! There is nothing near by, no restaurants or shops. You have to travel in to Ha Long main area to find this.

The hotel was extremely clean, the pool was amazing. Staff were friendly and welcoming.

Stayed in September 2023

Uphill… like I need to go all the way up to get from hotel - Sapa central. Along with the ongoing construction noise. But there aren’t hotels fault.

The staff was lovely. Especially the girl. Also the manager is easy going and friendly. Also the balcony view is quiet amazing, as it allows you to glance the Sapa town and mountain surrounding Ed

Stayed in September 2023

It'll be better if the hotel gets some renovation. Our toilet got clogged a few times.

The staff are extremely friendly and helpful, and they allowed us to change to an upper room where the view is better. The room is nice and has a great view of the valley and mountains. It seems that the 2nd floor's rooms only have centered cooling and heating, while the other floors have an air conditioner inside the room. There're some choices for breakfast, which is included in the room price.

Stayed in August 2023

Furniture and decorations

Near the town

Stayed in August 2023

This hotel stay is value for money, so nothing much to dislike.

The location is optimal, but what I like most is the mountain view from balcony, it is fabulous, majestic and awesome. I felt like it is like privilege for me. The reception is also very helpful.

Stayed in August 2023

The staff was so nice. We actually got a free upgrade! They ensure you get the best service and best in everything. Their buffet breakfast and floating meal packages were really affordable, nice and attractive. The mountain view from the hotel is to die for. Would stay again. !!!

Stayed in May 2023

Wonderful stay in the hotel. We were greeted warmly when we arrived. The hotel room is comfortable, and we were upgraded for the mountain view room, facing the Muong Hoa Monoral trail. The breakfast was great. Special thanks to the handsome staff in glasses who had welcome us the first day and advised us the last day on time to check out and arrange a taxi for us to catch our bus back to Hanoi. Overall, it was a pleasant stay and recommended to all.

Stayed in April 2023

Close to center. Room clean with beautiful view. Have balcony.

Stayed in May 2023

Highly recommend if you come to book hotel in Sapa. All staffs are very friendly with excellent services. The room are wide, very clean and comfortable with perfect mountain view. I really like this hotel

Stayed in February 2023

Service was very on point. Check in was fast, and they provided hot drinks on arrival, which was what we need in a cold weather. Room was really spacious and has a balcony, a little waste that it was fogging. Breakfast spread was great. Staff was able to recommend what to do, and can make transport arrangements for trips out of sapa

Stayed in February 2023

Staff was really attentive, Room was super clean and they were flexible enough for us to store our luggages and use the toilets after our reservation ended. Oh and the views of the mountains from the balcony in the morning is fantastic! Best value for the hotels in the area in terms of service, views and breakfast included as well. Bathtub should I keep going? Walking distance to the main town

Stayed in April 2023

some lights are broken

services, esp breakfast

Stayed in January 2023

Strange smell of mold in the room

Good localistation, really nice quality compare to the price

Stayed in October 2022

a bit of walk from the town centre

nice room with balcony

Stayed in October 2022

The property too old, the bed so sad, breakfast so sad, the location a little bit far from sun plaza but you can see a little bit train at the railway. The use the old picture. The need to change the bed

We got room with nice view

Stayed in September 2023

Not the hotels fault but there is a lot of construction directly next to it so expect noise from 6am to 6pm. The hotel staff were friendly but generally there was no one at the front desk. It kind of seemed like the hotel was closed , the restaurant wasn’t open , the massage shop wasn’t open and we were one of 2 guests in the whole hotel. The breakfast was Pho and they bring to room.

The location was good with a great view. The stay was ok for the price.

Stayed in October 2023

They were understaffed n the place was not as shown as a bit rundown

The staff was ok

Stayed in September 2023

It's not the hotel shown in the pictures

Bed was comfortable

Stayed in September 2023

1. Location uphill, need to walk downhill ~500m to good restaurants, cafes, etc area, 2. old hotel, pictures in the web were misleading, 3. elevator took a very long time to close, 4. toilet door could not be closed properly, 5. toilet seat partially dislodged, 6. toilet flushing need to press & HOLD in order to flush properly & water take a long time to fill up the toilet cistern, 7. hairdryer need to be press & HOLD to use, 8. small room, noise of the people talking or passed bt the corridor outside the room door can be heard clearly inside the room, 9. telephone in the room not working (no cable), 10. electrical sockets near the bed out-of-orders, 11. only one out two rubbish bins was cleaned, 12. one of the pillow had hairs when we checked in, 13. balcony door could not be closed properly, 14. Breakfast time start at 7 am, went down at 7 am, & yet breakfast was not yet ready (workers overslept), 15. Labelling on food not updated (e.g. labelled 'spaghetti', but it was actually corn cobbs in the covered food tray), 16. Food like noodle or fried rice were not heated up, those who came later at 8 am onwards would get room temperature food, 17. Old bread toaster too ages to toast, 18. Workers top-up plates & cups during breakfast time (very noisy & even broke one of plate - unprofessional). 19. Garden outside breakfast hall - unkempt, stinked of chicken dung/toilets at the garden (chicken reared at a slope at of the garden), & 20. there is no spa as indicated in the name of the hotel

Good firm mattress

Stayed in July 2023