The popular excursions, specifically the Tito’s Island and Tien Ong Cave was really crowded. If it would be possible to schedule them at different times from the 2 day/1 night trips, that would be great

Clean facilities, great food, awesome service! Even after disembarking, our cruise director helped us with transfers. Our waiter was also patient, kind and helpful with meal suggestions.

Stayed in April 2024

Smell of diesel from our balcony and seeing diesel & waste seemingly coming from our vessel? Jacuzzi was cold

Fabulous room with balcony very clean all facilities great. Dining area very nice and sun deck ok. Food was fabulous as were the staff. Cooking demo & Tai chi were great. Visit to cave in morning Day 2 also.

Stayed in April 2024

Staff didn't speak much English. The beach/hiking tour had no clear schedules we almost miss the boat. Schedules overall are not good.. too early checkout. Long wait for the transportation. Bread in the morning was bad. However in lunch excellent. Wifi didn't work

Music onboard very good, nice manager, cooking class interesting but only in french.

Stayed in April 2024

We asked for vegan options, and they did a fantastic lunch. However, dinner was a bit lackluster compared to the meat options. I would suggest a bit more imagination for vegan and vegetarian dinner options.

We did this same cruise ten years ago, and it's still just as great if not better! The rooms are really beautiful and surprisingly spacious. Everyone was raving about how great the showers are! It's definitely worth getting a room with a balcony. Lunch was excellent. The views from the sun deck are absolutely magical at sunset.

Stayed in April 2024

There isn't anything I could fault.

The staff were fantastic. The food was next level and the accommodation was lovely. The organisation of our family trip by Susan the coordinator was awesome. She was very helpful during some challenging times during the planning of our trip. The weather may have been wet and cold but that didn't dampen our spirits thanks to the staff and crew. I highly recommend Paradise Luxury Sails.

Stayed in February 2024

Nothing

We were transferred to a different boat I assume because not enough booking on our one and new boat was very nice and comfortable.

Stayed in January 2024

Was a bit confused with schedule of activities, not much choice of food however considering it was a cruise boat with different nationals I fully understand

Staff were great, organised very well from hotel pick up to hotel drop off

Stayed in December 2023

Everything

Stayed in November 2023

loved everything

beautiful food, small boat

Stayed in October 2023

Feels quite rushed there is not time to enjoy the boat during daytime, there was a big cockroach on the upper deck, breakfast was poor

Big rooms, comfortable beds, nice sundeck, very nice and attentive staff, the lunch and dinner were very good

Stayed in October 2023

Expensive but probably was worth it.

The ship, the food, the scenery, the staff, all impeccable. Many really good and well organised activities, also a couple of hours with live music by a couple of very talented musisians

Stayed in October 2023

Food could have been better

Stayed in September 2023

Current for those cruises: prices of the drinks during the happy hour are a little bit higher than those during the regular lunches... Mass tourism activities: pearl farm mainly a shop. People were kayaking around it without real interesting points to see. Overcrowded beach (during summer). Overcrowded visit of a cave. Many boats around at night. The bay is magical but those activities are not.

Great boat and nice staff. Good food. Very comfortable rooms with balcony. One room with a small terrace was really great too!

Stayed in August 2023

none

I had been wanting to experience this cruise for almost a year now and I'm glad I had made it into reality. My whole experience was extremely memorable. I would never thought that It would be one of the best travel experiences I ever had. Been traveling the world since 1993, and I guess, this I would say would be one of the most excited tour I have experienced. The cruise was relatively beautiful -- the interior was so classy and elegant and would fit the name of Luxury sails. I have actually booked the "Paradise Luxury Sails" but probably being a lean season --- my booking was transferred to the Paradise Elegance Cruise, which would be an upgrade of what I have actually booked. The room was superb, very neat and has its own full balcony. The bed was undoubtedly one of the very comfortable beds that I have experienced. The food (both the buffet and the plated ones during dinner) were all gastronomically fantastic!! It was all worth the price. A UNESCO world heritage site, Halong Bay in itself is truly spectacular. It is unbelievable seeing this view from the balcony of your ship and as you cruise along the bay -- your eyes will be fascinated by more beautiful sites. Words are not even enough to tell you how beautiful this place is. I have to applaud all the caring, polite, professional staffs of the cruise. They were all amazing!! Two Filipinas were there to assist me during the entire cruise and I couldnt complain of their excellent service. The cruise's activities were so nice and It kept me in awe! Tiring but all worth it. I honestly would like to "highly recommend" taking this cruise. Its indeed an experience of a lifetime.

Stayed in August 2023

The transportation from and to hanoi can be organised a bit better. We arrived at 10:30 and had to wait until 12:00 before we could board the cruise. Going back, we left the boat at 10:30 and again had to wait until 12:00 to depart to hanoi. Light lunch was served to keep us occupied but unnecessary as we had only eaten breakfast 2 hours before

Very friendly staff. Cruise was well organised and beautiful scenery. Would definitely recommend!

Stayed in September 2023

When booking we thought the two days would be two full(ish) days on the boat, but the trip technically isn't even 24 hours on the boat. Still totally worthwhile, but worth noting for expectations :)

The trip was incredible, the boat totally exceeded our expectations and we had the most fabulous time. The service was great and Mariano was really kind and thorough.

Stayed in September 2023

So big room and bathroom. Amazing foods. Helpful staffs.

Stayed in September 2023

I was jet lagged so I found it very busy with multiple stops. there isn’t a cruise that just does just the bay and stays away from tourist spots yet but they should think about creating one. it’s a wonderful place and I could easily spend a few days just learning about the wildlife and the fish with the occasional onshore adventure.

very comfortable clean ship that only has about 15-20 on board so not too crowded. Halong bay is incredible. the level of service is top notch and the food amazing

Stayed in August 2023

everything was perfect

wauw wauw wauw we had a magnificent time it was so luxurous! Food was perfect

Stayed in August 2023

In the two night stay we needed to duplicate some excursions, which wasn't ideal.

We had an excellent room, probably the best on the ship, with a large outdoor balcony.

Stayed in July 2023

It was beautiful. The staff went above and beyond to help and accommodate. The view from every room was spectacular. Can’t wait to go back!

Stayed in May 2023

The only downside is the relatively high price, but the quality of service makes up for it.

In the end, we were switched to a different ship by the same carrier. Nevertheless, the captain's cabin is true luxury. A large and comfortable bed, a bathtub by the window overlooking the bay, and a spacious terrace – everything in this room was top-notch. Additionally, there was a pool with a jacuzzi on the upper deck of the ship – truly stunning!

Stayed in May 2023

the jacuzzi water looked a bit green and could have done with a clean.

every staff member was really friendly, polite and helpful. They made our time on the cruise really special. the ship was stunning and was a very luxurious way to start our holiday in vietnam. the food was unbelievably good too. we loved everything about this cruise

Stayed in May 2023

The excursions were so good, and a lot of variety. It was just a little rushed as they had to try to fit everything in for us, so not a lot of time at each place, or to just relax and enjoy the amazing facilities on the boat.

This boat is absolutely amazing. We were upgraded to a suite and it was stunning! The staff were so attentive and would come around to talk to guests at our tables. Would absolutely recommend this experience to anyone. A great way to see Ha Long Bay.

Stayed in May 2023