The city is very very loud, the noise from the hotel room is noticeable until late at night. The breakfast was okay, the accommodation was something special but not outstanding

Great nature, I have never seen anything like this before.

Stayed in August 2025

Nothing much, but if you have difficulty walking or climbing hills for whatever reason, do note that the hotel is situated at the top of a hill near the city center, and the walk up via the road can be a little steep (and when it rains, maybe even slippery)! So just be aware of that :)

Service was amazing and so quick to help! We arrived early in the morning after our sleeper train and were floored to be offered complimentary breakfast to start the day. The rooms were clean and comfortable, and the location was conveniently located very close to Sapa Town center. We were even given packed sandwiches and water for the trip back to Hanoi on our last day - such great hospitality, we will be back!

Stayed in July 2025

The hotel is nice and inviting the staff is amazing . They opend the restaurant early so we have breakfast before leaving made efforts to have a fast laundry and sent as with a whole bag of sandwiches and coffe for the way. We had only one night there and im sorry we couldn't stay longer

Stayed in July 2025

A bit expensive compared to other accomodations nearby but worth it

Our bungalow was really comfortable, the interiors were well designed and furnished. The staff was super kind and helped us with everything: booking transfer and daily tours, offering additional services (for free).. from our balcony and from the breakfast roon we had a great view on Sapa town and the mountains.

Stayed in July 2025

loved the atmosphere, exellent location few meters from the cable car station to fansipan. Great views, lovely rooms and very friendly staff and comprehensive management. Thanks !

Stayed in July 2025

Nothing to complain!

Nice Lodge, Free Upgrade for us. Good Breakfast and friendly Service.

Stayed in July 2025

Great location, nice rooms and lovely staffs

Stayed in June 2025

Staff were fantastic, incredibly helpful and generous (from getting a taxi organised - cheaper than grab, packing dinner for us, sharing their jackfruit and arranging our laundry - same day return. Room (2br) was beautiful with great outlook, comfortable beds, nice bathroom. Wouldn’t hesitate to stay again and recommend to others.

Stayed in June 2025

I have to go up and down the stairs for filling up the kettle with water.

Wood structure, country living feeling. They upgraded me to a 2 storey cabin, with the living room on the ground floor and bedroom upstairs. I arrived at 12+ midnight and reception was there to check me in. The breakfast is good.

Stayed in June 2025

Beautiful room ! A good hotel near Sapa central to stay.

Stayed in June 2025

I probably should have researched the location better as it’s near the centre so I found it quite loud but it’s perfect to get everywhere quickly. To be fair I think the whole area would be the same unless you went to cat cat village but then it’s a taxi ride away. My room was also above the restaurant so I got woken up.

Property was clean and the beds were comfy! Big rooms, good breakfast and the staff were really friendly. Really good location to get everywhere easily.

Stayed in June 2025

Unfortunately, there was a leak as the it raining the days we were staying there but it was small. So, we just put the towel underneath it. The location was good but it was an uphill walk.

The stay felt very homey and comfortable. It was really cold as well so we did not turn on the airconditioner. The staff there were very nice and helpful.

Stayed in May 2025

Amazing place. All the staff were so nice all the time. We feel at home. Was a pleasure staying there

Stayed in May 2025

The hotel is in a great location just above the main square. Many restaurants and shops are just a few minutes walk away. We had the 2 bedroom appartment and it was spacious and had a balcony with a really nice view. The staff was very friendly and helpful. They organized a guided rice field tour for us and provided laundry services.

Stayed in June 2025

A bit cramp for the ground floor .

The room and the environment. Staffs are very friendly and polite.

Stayed in June 2025

The staff are very friendly and helpful. They even gave us free breakfast when we arrived early from our trip from Hanoi Airport. The place is clean, comfortable and beautiful. It is located just walking distance to the Sapa center, Sapa Lake, Sapa Station and Stone Church. Near but far enough too to have some peace and quiet.

Stayed in June 2025

The location, the cleanliness and the staff are amazing. They made us sandwiches and bananas for our return trip by train to Hanoi. Beautiful people

Stayed in June 2025

My friend and I had a beautiful time at Sapa Pine Hill Eco Lodge. On arrival we received a free upgrade, and they even extended our stay in the same room at a reasonable rate, which was very generous. The staff were always friendly and responsive, and made us feel very looked after. Our room was very clean, spacious and had stunning views. Breakfast was also fantastic. This place was great value for money and I would highly recommend. : )

Stayed in June 2025

A side note: one particularly windy evening, tree branches brushed intensely against the roof, which kept my husband awake (Room 606). It was the only downside of our stay—but understandable given the hotel’s beautiful treetop setting.

We absolutely loved our stay—imagine Swiss Alps vibes, but in the heart of Sapa, Vietnam. Nestled in the trees with serene, sweeping views, the location was ideal: close enough to wander into town for an evening stroll, yet far enough to enjoy complete peace and quiet. Staying in what felt like a treetop house was magical. Our bungalow was incredibly spacious, with a cozy relaxation area downstairs and a large bedroom, bathroom, and balcony upstairs. The view from the bathroom alone was worth the trip—absolutely breathtaking. Breakfast was light but just right, with a delicious morning omelette that hit the spot. The view from the restaurant made waking early worth while!! And surprisingly, the in-room 3-in-1 coffee sachets were so tasty we asked for extra! It was a truly memorable stay in a unique and tranquil setting.

Stayed in June 2025

Nice location, closed to the train station for Fansipan! Nice staff, cleaning, nature around.

Stayed in April 2025

Nothing.

Their staff were amazing! They were prompt at replying our queries and surprised a birthday cake for our friend with a party hat. We really appreciated the effort and service. It made our trip in Sapa a memorable one! The room we booked were also clean and very comfortable. The breakfast buffet was also good with an adequate spread of food and I love the pumpkin soup a lot!

Stayed in May 2025

Nothing!

This was the cutest stay right in Sapa. We got upgraded for free to a little villa which was very quaint. There were some bugs here and there, but the property is built into the side of a hill, so to be expected. The free breakfast was excellent, staff were friendly, views incredible. Super short walk to all the main parts of town. No complaints!

Stayed in May 2025

Breakfast was bad , but the packages they prepare for our trip back were very nice

Very nice staff Good laundry Service Excellent location and views , big rooms and shower

Stayed in May 2025

There was not any information in the room about the hotel facilities or surrounding areas of interest. This would have been really helpful especially with language limitations.

Beautiful hotel, comfortable bed and spacious room. Breakfast was included and it was amazing. Hotel staff were fantastic and could not have been more helpful. They even packed snacks for us on our overnight bus trip … so nice!!

Stayed in April 2025