20b Minh Khai 8, Hai Phong, Vietnam
#43 of 72 hotels in Hai Phong
Guests' ChoiceBased on 79 hotel reviews
7.4Cleanliness
7.5
Comfort
7.7
Location
8.6
Facilities
7.3
Staff
7.8
Value for money
7.7
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 31, 2024
Anthony
AustraliaI needed a short stopover between trips it was affordable no frills but comfortable at the same, large supermarket across the street with many restaurants options.
Stayed in March 2024
Reviewed: March 17, 2024
Le
VietnamThe rooom is small and bathroom is small tooo
The rooom is quite small compared to the advertised pictures on the web
Stayed in March 2024
Reviewed: February 28, 2024
Peter
AustraliaNeeds a little tlc. Would have been very classy in its day.
The young man at the front desk was fantastic. Very helpful when we were unsure where to go. We needed jackets as well and he guided us to a great market. The place is a bit dated. Shower was good, hot and good pressure. Everything works though. Would recommend for an overnight stay for sure.
Stayed in February 2024
Reviewed: February 21, 2024
Sơn
VietnamThe AC didnt work. The staff was not very friendly.
The place was clean and the beds were cổmtable.
Stayed in February 2024
Reviewed: February 6, 2024
Mayri
EstoniaThe room was rather small, but the bed was comfy.
Stayed in January 2024
Reviewed: November 21, 2023
Eagleagle
South KoreaNothing special
The staff was kindful, and the location is very good. Price is reasonable.
Stayed in November 2023
Reviewed: October 12, 2023
Tung
VietnamRoom is tiny
Location
Stayed in July 2023
Reviewed: September 8, 2023
Phuong
VietnamWifi is not strong and stable. Water leaks in the bathroom
Stayed in September 2023
Reviewed: July 18, 2023
Ngọc
Vietnamthe facilities
the location
Stayed in July 2023
Reviewed: July 17, 2023
Craig
AustraliaThe property is dated. Cleanliness good be better.
Close to some good restaurants.
Stayed in July 2023
Reviewed: June 20, 2023
A
Austriashower
friendly and supportive staff. very centric but cheap price
Stayed in April 2023
Reviewed: May 13, 2023
Marissa
FranceThe toilet in the shower cubicle! You had to remember to move the toilet paper.
Great location. Good restaurants close by. Great supermarket opposite.
Stayed in May 2023
Reviewed: May 1, 2023
Minh
Vietnamthe facilities are old
location
Stayed in May 2023
Reviewed: April 22, 2023
Nguyen
VietnamGood location
Stayed in February 2023
Reviewed: April 22, 2023
John
United States of AmericaWithin walking distance to transport to Cat Ba island.
Stayed in April 2023
Reviewed: March 5, 2023
Huyen
VietnamStaffs seem to be young and lack service skills. Our room was cut off electricity at the 1st night but their fixation was slow-response and kinda ignorance feeling.
I like the location and basic facilities of them most. It's nearby the train station and exactly at the center of the city. Highly recommend.
Stayed in February 2023
Reviewed: February 12, 2023
Nhung
Vietnamtoo old, the bathroom has lots of weird noise when the room next door flush.
central location, convenient to go around
Stayed in February 2023
Reviewed: October 8, 2022
Nguyen
VietnamGood
Stayed in October 2022
Reviewed: March 31, 2024
Mateusz
PolandCleanliness. It was pretty cold (early March) in the room.
The location is great. There's always someone at the reception - it's a big plus if you have to check-in or -out at night. The place is ok for one night. The cleanliness is not at a good level but acceptable for Asia.
Stayed in March 2024
Reviewed: March 17, 2024
Thanh
VietnamAfter paying in full i got the key and i was on my own. Door was difficult to open, lavabo have no faucet i have to use bathroom shower to wash my face.room smelled .never comback.
Stayed in March 2024
Reviewed: February 29, 2024
Xuan
VietnamPillows, blanket, bed sheet had bad smell of sweat accumulated for days on them.
Location was great. Staff was helping. Price was OK.
Stayed in February 2024
Reviewed: February 11, 2024
Sinead
IrelandNot a clean place at all. The staff would rather watch stuff on their phones than keep the foyer clean. There was a glass on a table when we arrived and still there when we left. The room was dusty and the floor wasn't clean either. The shower was rusty and the door handle was falling off.
Not much.
Stayed in February 2024
Reviewed: December 23, 2023
Diep
VietnamOld , dirty WC, no toothpaste ,
Stayed in December 2023
Reviewed: December 20, 2023
Alejandro
AustraliaCheck in officw closed early, steep access, hot water was off when arrived, run-down condition
Location and price
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content