Nothing

The view was good, we had our first wine tasting and the service from the staff was exceptional

Stayed in August 2025

Nothing… it was wonderful

Beautiful location. Easy access to the wine yards in Stellenbosch and Franschhoek. Delicious food, comfortable rooms, incredible views and amazing team looking after us guest. Highly recommend.

Stayed in August 2025

Nothing

Beautiful location overlooking the valley and mountains. Well appointed and comfortable room, lovely light silk duvet. Super friendly staff.

Stayed in August 2025

The restaurant menu is a bit expensive but everything else is perfect.

Everything. The reception, room, etc. were great.

Stayed in August 2025

We were allocated Room 3 for our first night which was really noisy but the Manager was so helpful and moved us to another room for the second night which was divine.

Breakfast was awesome, wine is excellent and just the location is superb

Stayed in July 2025

Unfortunately, the fourth room we booked which was the one-bedroom hotel room had a persistent sewage smell coming from the bathroom. It seemed to be a plumbing issue. Despite raising it with staff, there was no resolution offered and no other rooms available, which really impacted the experience for the individual in our party staying in that room. We also paid nearly the same as the 1br villa rate for this room that was significantly smaller and had no comparable view – the value just for this room didn’t stack up.

The staff were incredibly friendly and helpful, making us feel so welcome. Breakfast was fresh and delicious each morning, and both our dinner at the restaurant and room service were excellent. The views overlooking Stellenbosch are breathtakingm even in the rain! We were there for a wedding, so didn’t get to make the most of the amenities, but the one & two bedroom villas themselves were absolutely beautiful and felt like great value for money.

Stayed in May 2025

Nothing, it was perfect

Beautiful venue with great views and helpful staff

Stayed in June 2025

Absolutely everything. The hotel is in a prime location with sweeping views across the landscape. The staff were friendly and helpful. The room was excellent. The food both dinner and breakfast was great. Loved the complimentary wine tasting in front of the fireplace.

Stayed in June 2025

We absolutely enjoyed our stay. The villa was marvelous with a large bed and a huge living room/kitchen. The whole premises was spotless. Samatha has hospitality in her blood. She had a geniune interest in her guest. She organized a perfect day trip with an outstanding driver for us. The restaurant serves first class dinner. We would stay at Clouds Estates anytime again.

Stayed in June 2025

fireplace, change to a glass one is warmer attention needed on arrival reception. staff just ignored us more attention needed for wine tasting . info was not good or staff was not interested maybe

Location supreme, the hospitality was at its best. food was good and the elementary gifts were of high quality enjoyed the room prep and quality of food, breakfast and dinner

Stayed in May 2025

Can't complain about anything.

Staff were very friendly and went out of their way to accomidate us. Super luxury accomodation.Food was excellent!

Stayed in May 2025

amazing location, stunning pool and amenities, friendly staff, spacious rooms

Stayed in March 2025

The location and views from every part of the hotel was stunning. Staff were amazing, rooms well equipped and stocked. Would easily return

Stayed in April 2025

Modern and full range of facilities. Stuff was super nice and helpful.

Stayed in May 2025

Nothing in particular everything was great , would be nice if the pool was heated

Great venue beautiful views , very friendly staff, right next to other vineyards as well - perfect location highly recommend staying there had a great time

Stayed in May 2025

No ability open windows for fresh air . The Aron in rooms only cools the air in the room but no fresh air enters. Had to sleep with veranda door open. Bath room blinds are completely see through

Beautiful setting , great staff .

Stayed in May 2025

Nothing … will not hesitate returning or recommending Clouds Estate.

Breakfast was fabulous. A selection of juices, fruits, yoghurts , cold meats , pastries to choose from and a menu of hot choices served to you at your table. Staff were professional and friendly.

Stayed in May 2025

Late night staff seemed to need more training

Breakfast was fabulous

Stayed in March 2025

-

Great location. Friendly team. Chilled atmosphere.

Stayed in April 2025

Beautiful location! very comfortable.

Stayed in March 2025

Limited menu (restaurant at the hotel is ok but better to dine out)

Beautiful property , very good wines, very well located in Stellenbosch wineland

Stayed in March 2025

Everything. Beautiful, relaxing, good food and wine. Stunning view.

Stayed in February 2025

Nothing

Absolutely the most beautiful place I have ever stayed. The view, the luxury yet very comfortable estate felt perfect. Just magical in every way. Service and food were excellent - best breakfast, snacks, fresh salads and delightful dinner selections. The wine, beautiful private vineyard-overlooking the cloud laced mountains and valleys below made for life time memories.

Stayed in February 2025

No complaints!

The property was the perfect mixture of quiet and peaceful, spacious and still homely.

Stayed in February 2025