I was charged a cleaning fee twice for this property even though it was only cleaned once during my stay. The night before I was initially meant to check out I requested to extend from the host. They replied the following day that I could and that I should add another day on booking.com. I agreed to and while I was trying to rebook the host kept calling me and sending me messages that I should move out of the unit then get back after I had extended the check in. This is despite telling them I was in the process of adding an extra day. What they did not explain was they would add a cleaning fee even though no one came to clean until the last day on when I was checking out. On top of that I only checked into the unit an hour late as they didnt have the key in the safe as per their check in instructions. I had to wait for someone to bring the keys.

Nice view

Stayed in March 2025

Couldn't log into Wifi

Spacious

Stayed in April 2025

The photos on the Booking.com did not show the facilities we received. Must bet photos of other places. Very confusing!

Stayed in May 2025

Needs another bathroom

Stayed in April 2025

What was advertised was not what we found inside the apartment. No frying pan, mainly for breakfast. No ironing board. We used kitchen counter Booked for 4guests, but only 3 kitchen ware from plate, cups, cereal bowls and more. When you open a bedroom curtain… people in offices were staring at us.

Spacious apartment.

Stayed in April 2025

The images don't match the reality of the apartment. Joyce was lovely and very welcoming and helpful but the apartment was tired and needs some TLC. The bedroom blinds are broken and bathroom fixtures are loose. The free toiletries consist of a small bottle of pink liquid. There are 3 TVs but none of them work. The downstairs TV is a smart TV with Netflix but only if you have your own account as you have to login with your own account. This, however, didn't work either as it wouldn't connect. The upstairs TVs had no remotes and no connection to anything. The bathroom doors didn't lock and the upstairs one doesn't even close. The cutlery was dirty and very minimal. There was no iron, hairdryer or tea/coffee maker as stipulated. The stain on the downstairs toilet was apparently paint but still looked horrible. The beds were comfortable.

Stayed in April 2025

Tv and tv remote were not working properly. The AC in the second bedroom was not working. We were burning up the whole night. Couldn’t sleep in that room. There weren’t enough glasses and dishes in the cupboard for everyone that was staying.

Very big and spacious with a nice kitchen

Stayed in January 2025

the beds was not good, and no wardrobe in the room.

the location

Stayed in January 2025

I don’t like the beds, there’s no wardrobe in the rooms.

the location is great

Stayed in January 2025

Exiting the parking with a bakkie was a bit difficult. I would suggest asking guest what they drive with before offering them parking. Also maybe add another aircon. Apartment was extremely hot, and the fan provided did not quite help. The aircon in the main bedroom was amazing, would not have survived without it.

Stayed in January 2025

No air con kettle didn’t work no broom no mop few utensils back room adjacent to an office people can see you getting dressed curtain is too small doesn’t cover the doors

Stayed in January 2025

The two bedroomed apartment had a single bathroom downstairs, you have to trek down in the middle of the night. We booked for 4 people, but the room only had three coffee mugs! Breakfast was interesting. One bedroom had a skylight - too much light from very early in the morning! The aprtment has no airconditioning.

The host was exceedingly friendly, warm and helpful. She is a gem. The rest of the staff were equally friendly. Lovely place.

Stayed in January 2025

That the tv didn’t work and the bedrooms not having cardboards to hand/pack our clothes…

That’s is spacious

Stayed in January 2025

1. Room TV screens nor working. 2. No ACs in two of the bedrooms. 3. No keys for bedrooms and the two bathrooms (had only one main door key). 4. Apparently there were no irons in apartments and there was only one which was shared. 5. The apartment is indicated as non smoking but one could smell smoking in the corridors. Rooms as you pass through. Smoke detectors will do better.

1. The staff were very helpful. 2. The location was very convenient for our tour errands. 3. The cleaning was well done. Security for the apartment is impressive.

Stayed in December 2024

Bathroom is not close to the rooms

No breakfast

Stayed in November 2024

The Wi-Fi was barely working.

The host was extremely kind and provided immediate assistance whenever needed. The check-in process was seamless, and the accommodation was exactly as shown in the pictures.

Stayed in November 2024

Had to park outside the apartment and my car wheel caps and side mirrors were stolen

The apartment was very big and spacious

Stayed in September 2024

The way the host presented to us give a bit of attitude not friendly at all

The Host she does not know how to treat guest and she is not friendly. She undermines people based on looks

Stayed in October 2024

Mold in the bathroom.

View and the safety were perfect.

Stayed in October 2024

The host is very rude no one should speak to guest like she does.

It is close enough to the city center

Stayed in October 2024

I didn't like the fact that alot of the things shown on the ad was very different to what we saw.. The couch was torn, the blinds in our room were broken, one chair was broken. And I was highly disappointed in the toiletries in the bathroom. Alot of things need attention especially the railing when walking up to the bedrooms.

I liked that there was a big tv

Stayed in September 2024

The pictures and the reality does not meet up. The place does need some maintenance, cracked glass doors, water coming through the white paint, better lighting in the bathroom

Stayed in September 2024

The property is run down and the pictures do not reflect the current state of the appartment.

Location was good, in proximity to the Waterfront.

Stayed in September 2024

We got to the apartment, and it was not accurate according to the pictures, more especially the kitchen.

How spacious the apartment was and the bedrooms that were upstairs, that was fascinating. I also like the bathroom; it is astatically pleasing for my liking. The security seemed safe as well.

Stayed in August 2024

Torn couches and bad coffee.

Location

Stayed in July 2024