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  5. Reviews of Urban Hive Backpackers

Reviews of Urban Hive Backpackers

208 Long street, Cape Town CBD, 8000 Cape Town, South Africa

#189 of 224 hotels in Cape Town

Guests' Choice

Review Score

Based on 890 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.7

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: August 25, 2025

    8.0
    Very Good
    • Solo traveler
    • Budget Single Room with Shared Bathroom
    • Stayed 14 nights
    • Submitted from a mobile device

    Location is good. Price is fantastic. Staff friendly and helpful. Facilities are good for the price.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Good value for money
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 15 nights
    • Submitted from a mobile device

    All okay

    Friendly and accommodating staff

    Stayed in August 2025

  • Reviewed: July 22, 2025

    7.0
    Very pleasant place to stay at.
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The showers

    Location

    Stayed in July 2025

  • Reviewed: July 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The neighbouring clubs sound level...could tone down just a bit...but then again that's why I chose this location.

    Meeting great people

    Stayed in June 2025

  • Reviewed: May 9, 2025

    7.0
    Basic and safe
    • Leisure trip
    • Solo traveler
    • Budget Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    If you have a bed on the front of the building it will be noisy all night as there are many noisy bars and restaurants in the area. It’s a basic hostel and if that’s your thing it’ll be great.

    Beautiful traditional old building Wrap around communal balcony Plenty of hot water for showers I had a singe room and always felt safe The staff were friendly and welcoming About 40 minutes walk from the V&A

    Stayed in May 2025

  • Reviewed: April 8, 2025

    8.0
    It was a fine one and good meeting old friends again
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights

    Did not notice anything needing changing

    Meeting new people and the hospitality. Accommodating each other and friendly The location is noisy at night, but one can live with it - buzzing of people and the safety guards in the street makes one move freely. Shops and restaurants are plentiful

    Stayed in April 2025

  • Reviewed: March 22, 2025

    6.0
    Good but some of the staff are slightly rude
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning staff was abit rude and the other lady didn’t want me store my bags in the luggage room even though I had previously done so. Tried explaining that I’m gonna leave later but she wasn’t having it. They also didn’t change the sheets daily

    Loved the location and wifi connectivity

    Stayed in March 2025

  • Reviewed: March 18, 2025

    6.0
    Pleasant
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The kitchen space was small, leading to some inconveniences when one just needs to prep a meal, especially in the morning. And the fridge was just so full it wouldn't even close properly. You can't keep items with softer plastic material like your yogurts or butter, they'll just get squashed and spill all over. Another thing; Mixing up males and females to share the same rooms, maybe that's not a thing to be shunned upon but I thought it was absolute madness. Culture shock for me, I guess?

    Staff treats the visitors very well. And that is something golden, goes a long way. Although I booked for a shared dorm room, I didn't feel like my privacy and or safety was ever compromised.

    Stayed in March 2025

  • Reviewed: February 22, 2025

    7.0
    Decent value for money
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed in the female only dorm and I found that the people were quite unproblematic and friendly. The room does get extremely hot - even with the fans. I also felt that the mattress was quite uncomfortable. Another con is you can’t charge your devices from the top bunk. Please also be cautious of the surrounding area if you are a woman: some men would try to follow me back in. There are also a lot of stairs so it’s not a place for people with any physical impediments or difficulties moving around - but it also is an old building and most of them weren’t built to be disability-friendly.

    I love that this is an old and historic building. Lovely to sit and observe Long Street. The location is central and the staff were genuinely lovely and part of the reason I decided to stay. Great value for money.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom is not clean got hair on the bed ,the bed is not comfortable didn't enjoy my sleep had to look for other places to stay 🙃

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Noice at night. One staff in the day time was a bit weird.

    Right at the middle of the action. Very nice balcony around the facility. Reasonably good bed and rooms. Bathrooms were clean enough

    Stayed in January 2025

  • Reviewed: January 15, 2025

    7.0
    It was okay and staffs were friendly
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I had bed bugs, housekeeping need to do better

    Great location, easy to find and close to most restaurants and bars

    Stayed in January 2025

  • Reviewed: January 8, 2025

    8.0
    Enjoyed Private Room
    • Leisure trip
    • Couple
    • Budget Twin Room with Shared Bathroom
    • Stayed 12 nights
    • Submitted from a mobile device

    This hostel didn't have the typical vibe you'd expect to meet other travelers. There were great common areas but it seemed like most of the people we met lived there or something? Kind of a strange crew. GET A PRIVATE ROOM would be my advice. There seemed to be a lot of prostitution and homeless people outside which is typical for long street I guess. We stayed in after dark to avoid. But during the day we enjoyed the area.

    The staff were great - super helpful and friendly. The location was vibrant right on long street which we enjoyed during the day for its many restaurants and cafes. The windows had definitely been sound proofed which was greatly appreciated at night so we could sleep. The kitchen was well equipped, and they offered free coffee in the morning.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    8.0
    Overall a nice place to go to , personally don't prefer the African artifacts
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The African carvings on the wall

    The room had nice mirrors and the space was sufficient

    Stayed in December 2024

  • Reviewed: December 24, 2024

    8.0
    A happy customer that will return
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    As a person who is used to bed&breakfast, would have loved breakfast to have more than just tea or coffee. Maybe a fruit, slice of bread or an egg.

    I will definitely come back over and over again

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    Great
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Am fine

    Hospitality at it's best. Having climaxed my Epic road trip from Nairobi Kenya to Cape Town, then Urban Backpackers Hosted me on this day that Mark's my Birthday also, feels epic. Unfortunately I can't record much of my stay here because I have to respect other people privacy. I would have wished to document my stay here and have it on my YouTube channel.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The

    The room

    Stayed in November 2024

  • Reviewed: December 17, 2024

    6.0
    It would be must better if we had a private shower and toilet.
    • Leisure trip
    • Solo traveler
    • Bed in 9-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The smell in the living room. And the kitchen .

    There was no breakfast for that price. 😕 not evens coffee to drink . And the location was perfect 🥰

    Stayed in December 2024

  • Reviewed: December 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Most things

    Stayed in October 2024

  • Reviewed: December 15, 2024

    8.0
    Very Good
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The used of the bathroom and shower

    The view is very good

    Stayed in December 2024

  • Reviewed: December 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Sadly it seemed like they have never seen a backpacker before. It was more an accommodation for workers.

    The staff were super friendly.

    Stayed in November 2024

  • Reviewed: December 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    At night so loud, of course its long street, not comfortable bed, and shower, i cant put my things anywhere.

    Good peronal, cool graffiti, hot water 😀

    Stayed in November 2024

  • Reviewed: December 2, 2024

    6.0
    I would love to often lodge there, if i wont have to deal with bedbugs and smokers at every sitting
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The beds could also have been better, i slept on a broken bed and nothing was done about it after few reports, i ended up with back pain, Also, knowing the furniture are made of woods, they are prone to insects, bedbugs are the order of the day and night there, some roommates are used to it, while’s others refused to complain to the staffs and rather lodged out to other backpacking companies, the company should do well with frequently spraying the place against bugs because people from different places visit and stat, some will bring, while others carry. There are smoking area, but all the balconies were full of smokers and there was no place to relax without a smoker/smokers polluting the environment.

    Everyone was friendly, the staffs were very helpful and was quick to respond and resolve issues.

    Stayed in November 2024

  • Reviewed: December 1, 2024

    8.0
    Nice place and staff but their could ease up on their rules and restrictions
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    To much restrictions

    Location Staff Facilities

    Stayed in November 2024

Showing 1 - 25

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