From
United StatesAllie, the morning receptionist was unbelievably patient and worked to make our stay more comfortable and accommodating for our health needs.
Casey, the breakfast attendant was very welcoming and helpful both mornings we were there and the area was clean and fully stocked with hot and cold breakfast foods like omlettes, sausages/bacon, and country style potatoes, waffles with about 15 types of toppings, oatmeal, cereal, pastries, yogurts, fresh fruit and pre-made breakfast to go bags. They also offered about 10 types of hot tea, coffee, and a few cold juices and milk. The breakfast/sitting area was spacious and comfortable with a 20' ceiling, lots of sunlight, several seating choices and a fireplace.
The room ac went down to 65° with a fan that was strong and quiet. The bed and pillows were comfortable; the latter had polyfill and feather options with varying firmness. Everything was clean. There were fully stocked coffee area and ice buckets above the minifridge. The TV had 48 free channels with several movie options. The minifridge was clean and cold upon arrival. The bathtub in our room was clean, had several sturdy grab bars and plenty of hot water with good pressure. There were full-sized bottles of pleasantly-scented shampoo, conditioner, and shower gel all mounted conveniently on the bathtub wall. There were also hand soaps and tissues available.
The hotel had a nice smoking area, a dog walking area, and table and chairs outside the pool on the west side of the hotel.
Once, when getting something from the car, a cat was visibly sunning in the windowsill of a 1st floor room so the hotel allows pets.
The morning front desk staff on Monday, (regrettably I didn't get his name) was nice and helpful. When I relayed my experience of the hotel to him, he suggested I leave a thorough review online to make sure the information was as constructive as possible.
Overall, Allie and Casey redeemed the stay for us.
