About this property

Situated in the heart of Sydney, Swissôtel Sydney—recently awarded Metropolitan Superior Hotel of the Year at the 2025 AA NSW Awards for Excellence—is ideally located for shopping, sightseeing, and cultural experiences. The hotel features deluxe rooms with stunning city views, an onsite day spa, a bar, and a restaurant, with free Wifi available throughout. Set opposite the State Theatre, Swissôtel Sydney is located in Sydney CBD (Central Business District), just a minutes walk from Pitt St Mall. It is 5 minutes' walk from Town Hall Station and Queen Victoria Building. Sydney Harbour Bridge, the historic Rocks precinct and Sydney Opera House are each within 20 minutes' walk. Guests can indulge in the latest beauty treatments at Spa & Sport, relax in the newly refurbished outdoor swimming pool or re-energize at the fitness center. There is also a business center and a 24/7 front desk. Each of the sophisticated, non-smoking rooms features a work desk, a pillow menu, slippers, and luxurious bed linens. All include an ensuite bathroom with a luxurious full-sized bathtub and a separate shower. Ten Stories Restaurant at Swissôtel Sydney serves modern Australian cuisine in an elegant setting. Arches on Market is Swissotel Sydney’s luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nina
    Australia Australia
    2 x twin bed was perfect for a short stay for family of 4. Location is very central and the beds were comfortable.
  • Caitlin
    Australia Australia
    Lovely hotel. Very comfortable and clean. Nothing to fault it.
  • Joyce
    Australia Australia
    Very good location, very close to all public transports. 2x1.5m bed + 1 large sofa bed, very comfortable for a family with 3 children.
  • Michael
    Australia Australia
    Your team were very helpful and friendly. There was no problem they couldn't help with and I thoroughly enjoyed my stay
  • Bek
    Australia Australia
    Perfect location and the staff were so helpful and lovely. I’m in a wheelchair and nothing was too much trouble! Very helpful and kind staff.
  • Miguel
    Philippines Philippines
    the views were fantastic since it's right in the middle of the CBD. I love how it's accessible to almost everything that I want to go to.
  • Rose
    Australia Australia
    Spacious room, light flooded, love the bathroom. Swimming pool and sauna nice. Beautiful bar. They let our friend play on the piano. Housekeeping sent technician to fix malfunction item very quickly.
  • Saxon
    Australia Australia
    good communicatoin and the hotel was kind enough to leave a bottle of sparkling for our anniversary
  • Suzanne
    Australia Australia
    Staff were all very friendly. Location was excellent, quiet and convenient.
  • Leanne
    Australia Australia
    Excellent location right in the centre of the CBD (close to the train station and light rail, and walking distance to Circular Quay), friendly and helpful staff; excellent restaurant.

Hotel area info

Restaurants

2 Restaurants On Site
  • Arches Bar
    • Cuisine
      Australian • Asian • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Ten Stories Restaurant
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Swissotel Sydney takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

For faster internet with unlimited number of devices, a premium package is available for an additional charge of AUD 19.95 per 24 hours.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Swissotel Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Swissotel Sydney