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1100 rue de la Montagne, H3G 0A2 Montreal, Canada – Show map
Excellent location – rated 9.4/10! (score from 243 reviews)
Rated by guests after their stay at Hotel Le Crystal Montreal.
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243 verified reviews
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Hotel Le Crystal Montreal's staff speaks: Portuguese, French, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and costs CAD 33 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged CAD 40 per night when using existing beds.
One older child or adult is charged CAD 55 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 243 reviews
Value for money
Show reviews from:
In Montréal city center’s business district, this hotel features an indoor rooftop pool, a hot tub, a sauna, a fitness room and a restaurant. The spacious guest rooms include a flat-screen TV.
Score from 1325 reviews Wonderful
This 5-star luxury hotel is in downtown Montreal, just 165 ft from boutiques and Sainte-Catherine shopping. It features a fitness center, and modern rooms with flat-screen TVs and whirlpools.
Score from 340 reviews Wonderful
Connected to the Montreal Convention Centre, Intercontinental Montreal is only minutes from historic Old Montreal. This modernly-furnished hotel features on-site dining and a fitness center.
Score from 551 reviews Very good
This hotel in central Montréal is within a 2-minute walk of Bonaventure metro station and the Bell Centre, home of the Montréal Canadiens. It has an on-site spa and massage services.
Score from 387 reviews Very good
Speediness of staff to fix running toilet and change downfilled bed with normal sheets.
ABSOLUTE worst policies ever. I held my room with my Visa and then they demanded $1544.00 MORE money in cash for my two night stay. Absolutely ridiculous that "plastic" money is worth double real cash. Apparently our room (814) was a better room than our friends (810). While they had a table to sit at, a tub to bathe and a view of the city, we had no table, no tub only a stand up shower that leaked everywhere and a rain shower filled with lime, and i had a lovely view of a padded cement YWCA play ground. I am so irritated and turned off by this hotel and the unacceptable answers i was given when these questions were brought up. I will NEVER stay here again and i will surely tell everyone else to NOT stay here either. Truly disappointed and would give a 5/10 at most for my stay.
Kitchen area, fully stocked fridge (with great wine), lovely bathroom, cozy bed, great location. What else could I ask for?
That I could only stay one night.
Water at the pool, pool view and Spa, free umbrellas, Nice staff.
The luxury of the hotel
The Check in
Comfy beds, great location, Concierge went above and beyond to fulfill our request.
Always a great stay. Rooftop jacuzzi is great. Pool is nice. The beds are all fantastic and cozy.
Incredibly comfortable bed, nice linen, soft pillows, light weight duvet. Beautiful, luxurious master bathroom in this upgraded suite. Nice spacious closets. Staff very helpful friendly and courteous. Great central location
Mediocre food both at La Coupole & room service :( Uninteresting menu... Housekeeping could be more attentive...not consistent
Very clean room, really good food, Molton Brown soap in the huge bathroom.
A little on the pricey side.
Everything.....it was just a quality experience all around. We had bikes for storage and the staff could not have been more helpful. The pool and hot tub were superb as well and a great location close to Cresent street and Musee Beaux Arts. Everything was state of the art ...just a lovely place.
We weren't that crazy about the pillow top although the group we were with liked theirs, so it's just a personal preference
Staff is very helpful. Located in a great neighbour. Room was well design and confortable.
Central location Seperate bedroom and living area with two tvs Excellent pool and terrace Nespresso machine in room with free coffee Friendly and helpful staff Accommodated all my room requests
Lots of construction on east side of building Expensive valet parking and in room food and drinks No complimentary breakfast with room like many other hotels offer
Very clean ,energy efficient hotel,great location
Receptionist's attitude is very bad
Bed was very comfortable. Swimming pool, and spa were awesome. Very clean hotel.
Pretty much everything except the Wi-Fi
Room was spacious and comfortable much like a one bedroom apartment. The outdoor rooftop hot tub is a great added touch.
All staff was wonderful and rooms very comfortable and clean
The hot tub area and pool got very crowded and noisy with some young adults playing loud music at the hot tub and hogging it so others could not enjoy it!
The rooms are clean, the amenities are great and the beds comfortable.
The staff service at the front desk was slow. When we asked if there was a sewing kit, they put us on hold for ages, so one of us went to the front desk and got one. Then the front desk called back and said they weren't able to find us a kit (we had just gotten one from the front desk.) So that was strange. When we asked to have our room cleaned, they said sure, and then we returned and it wasn't cleaned (but we hadn't noticed a button by the door that said don't clean had been accidentally pushed.) When we checked out, we split the bill on two cards, the computers were down and they didn't tell us the total, or ask us how our stay was. They asked if they could email the receipt. I received the receipt electronically but it wasn't split in two like our payment, which is not useful for two business travelers. I replied to get another one that reflected the two totals, only to receive an email that said I would receive a response in 24 hours. VERY FRUSTRATING.
The location. The staff very professional.
In the shower the tray for the soap holding by a tread. Garbage can under the counter was full it had not been emptied. The parking way to expensive.
Near shopping street and malls.
Close to shopping streets/mall and nice restaurants and close to the Bell Centre.
We found nothing that we did not like.
Pool, staff super friendly, Room service was A1, top notch and super delicious.
Err... the... I don't know. Maybe the traffic sound in the morning?
Construction opposite the hotel and being woken up by drilling above us in hotel at 8am. Very noisy!
Beautiful hotel, excellent room and amenities
Staff could be friendlier. Front desk employees should at least say hello as guests walk by to go to the elevator. Had a bad experience with black car service on the way back to the airport.
concierge was very helpful in referring us to a great seafood restaurant and giving us directions to tourist spots. The La Coupole restaurant was fabulous. The fish of the day (salmon) was prepared exceptionally well. The sauvignon blanc was perfect and the desserts were amazing (creme brulee, blackberry mousse and tarte titin). Our complements to the chef!
all four pillows were hard. Maybe 2 hard and 2 soft pillows would have been better. Water leaks out from the shower door into the main bathroom floor.