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Newest reviews for Hotel Le Crystal Montreal

  • Terry
    September 10, 2014

    Very clean room, really good food, Molton Brown soap in the huge bathroom.

    A little on the pricey side.


  • Luis
    August 29, 2014

    Staff is very helpful. Located in a great neighbour. Room was well design and confortable.


  • Michael
    August 21, 2014

    Very clean ,energy efficient hotel,great location


  • Ieong
      Hong Kong
    August 19, 2014

    Receptionist's attitude is very bad


  • Tammy
    August 14, 2014

    Bed was very comfortable. Swimming pool, and spa were awesome. Very clean hotel.


  • Edward
      United States of America
    August 13, 2014

    Pretty much everything except the Wi-Fi

    the Wi-Fi


  • Justin
      United States of America
    August 12, 2014

    Room was spacious and comfortable much like a one bedroom apartment. The outdoor rooftop hot tub is a great added touch.

    The cost


  • Joel
      United States of America
    August 5, 2014

    All staff was wonderful and rooms very comfortable and clean

    The hot tub area and pool got very crowded and noisy with some young adults playing loud music at the hot tub and hogging it so others could not enjoy it!


  • Rebecca
    August 5, 2014

    The rooms are clean, the amenities are great and the beds comfortable.

    The staff service at the front desk was slow. When we asked if there was a sewing kit, they put us on hold for ages, so one of us went to the front desk and got one. Then the front desk called back and said they weren't able to find us a kit (we had just gotten one from the front desk.) So that was strange. When we asked to have our room cleaned, they said sure, and then we returned and it wasn't cleaned (but we hadn't noticed a button by the door that said don't clean had been accidentally pushed.) When we checked out, we split the bill on two cards, the computers were down and they didn't tell us the total, or ask us how our stay was. They asked if they could email the receipt. I received the receipt electronically but it wasn't split in two like our payment, which is not useful for two business travelers. I replied to get another one that reflected the two totals, only to receive an email that said I would receive a response in 24 hours. VERY FRUSTRATING.


  • Denis
    August 1, 2014

    The location. The staff very professional.

    In the shower the tray for the soap holding by a tread. Garbage can under the counter was full it had not been emptied. The parking way to expensive.


  • Birgit
    July 31, 2014

    Near shopping street and malls.

    Restaurant Indoor-Dining


  • Susan
    July 28, 2014

    Close to shopping streets/mall and nice restaurants and close to the Bell Centre.

    We found nothing that we did not like.


  • Benoit
    July 24, 2014

    Pool, staff super friendly, Room service was A1, top notch and super delicious.

    Err... the... I don't know. Maybe the traffic sound in the morning?


  • Lisa
      United Kingdom
    July 18, 2014

    Construction opposite the hotel and being woken up by drilling above us in hotel at 8am. Very noisy!


  • Anonymous
      United States of America
    July 15, 2014

    Beautiful hotel, excellent room and amenities

    Staff could be friendlier. Front desk employees should at least say hello as guests walk by to go to the elevator. Had a bad experience with black car service on the way back to the airport.


  • Gerardo
      United States of America
    July 10, 2014

    concierge was very helpful in referring us to a great seafood restaurant and giving us directions to tourist spots. The La Coupole restaurant was fabulous. The fish of the day (salmon) was prepared exceptionally well. The sauvignon blanc was perfect and the desserts were amazing (creme brulee, blackberry mousse and tarte titin). Our complements to the chef!

    all four pillows were hard. Maybe 2 hard and 2 soft pillows would have been better. Water leaks out from the shower door into the main bathroom floor.


  • Andrew
    July 8, 2014

    Modern clean look. Beautiful hotel. High class hotel with great amenities and views. Even gave us a bottle of wine and a personalized card for our anniversary.

    Amerispa bathroom wasn't working well, especially shower was broken and no soap.


  • Joseph
    July 1, 2014

    In a last attempt to recreate the hangover me and four buddies used the deluxe suite as our base of operations. The location was phenomenal, and the hot tub above reproach. The valet was quick and friendly, the staff very helpful. The mattresses were incredibly comfortable. No complaints at all.

    - It was hard to find a tiger to steal in montreal - No one got their tooth pulled out - despite my best efforts, I did not wind up marrying a stripper - The price escalated fairly quickly when we ordered four rocks glasses for scotch, charged us 1 dollar a glass plus a 10$ room service fee. - There was a latino couple making whoopie in the hot tub...


  • Catherine
      United States of America
    June 21, 2014

    Perfect location, awesome suites. WS very pleased, for the value:)

    Construction in front of the building. My friends had trouble picking me up.. But of course.. All the city seemed to have been, in some sort of construction mode.. Traffic was tough. But not the hotel.I'd definitely return, very soon with my family.


  • Matthew
    June 7, 2014

    The staff was curtiuos and tended to everything we requested. Excellent stay , I will return.


  • Dominick
    June 2, 2014

    The location and the ameneties were great! We celebrated our anniversary in style.


  • Emile
      United Kingdom
    June 1, 2014

    The Hotel was lovely, we stayed in the executive suite for my BF birthday and went for dinner in the restaurant, very elegant, food was good, We also had SPA treatments and this was very enjoyable, we enjoyed the Pool, sauna and roof top whirl pool with city views. so good experience, there is construction going on around the Hotel, in the room you can not hear it to be fair.


  • Anonymous
    May 26, 2014

    Outdoor glass very dirty


  • Sara
    May 25, 2014

    The bed was fantastic! The rooms are spacious and it's nice to have a little kitchenette. By far the best value for your money among Montreal's top hotels.

    It would have been nice to have a King sized bed.


  • Ling
    May 16, 2014

    Staff were very friendly and helpful. The rooms were spacious with wonderful amenities from Molton Brown and a nice deep bathtub. Breakfast was delicious and healthy!

    Cleaning staff did not refill the amenities, and more like just remade the beds and picked up the towels, which is puzzling for a 5-star class hotel.


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