About this property

Near attractions such as Parliament Hill and ByWard Market, this downtown location offers comfortable guestrooms and convenient on-site dining options. Sheraton Ottawa Hotel features smoke-free rooms with plush bedding, perfect for relaxing after a day in the city. Guests can also stay active with access to the 24/7 fitness center. Start the morning with a daily breakfast buffet at the Carleton Grill. In the evening, enjoy a dinner buffet on weekdays, an appetizer menu on weekends, or unwind with a drink at Sasha's Bar, open nightly. Whether visiting for business or leisure, the hotel offers a welcoming atmosphere and everything needed for a comfortable stay.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Located in the heart of Ottawa, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
2 full beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Irfan
    Canada Canada
    Excellent customer service. The breakfast was good and worth it. The location was very convenient — approximately a 10-minute walk to Parliament Hill, and about 15–20 minutes to both the Canadian Museum of Nature and ByWard Market.
  • Luna
    Mexico Mexico
    Location of downtown Ottawa, clean, attention of the staff was excellent Food is good, different options
  • Nazir
    India India
    Everything. From early check in to late check out - the staff were very cooperative and accommodated all our requests.
  • Steven
    United States United States
    Room was spacious and comfortable, with sufficient chairs for sitting to read or watch television. Staff friendly and helpful. Hotel is well located in downtown Ottawa.
  • Helena
    Canada Canada
    Very nice and friendly staff, amazing room and location
  • Karl
    Canada Canada
    Staff, both front desk and housekeeping, were extremely responsive to requests for information or service.
  • Emi
    Brazil Brazil
    comfortable bed, spatious room, excellent location
  • Barbara
    Canada Canada
    Location. Location. We were able to walk everywhere
  • Kristina
    Canada Canada
    The staff was incredibly friendly and helpful throughout our stay. The hotel is in a great central location, which made it easy to explore Ottawa’s main attractions on foot.
  • Si
    Canada Canada
    The location is perfect, it’s just 5 minutes walk to the Parliament Hill. The breakfast buffet is very good!

Hotel area info

Restaurants

2 Restaurants On Site
  • Carleton Grill
    • Cuisine
      American • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sasha's Lounge
    • Cuisine
      International
    • Open for
      Dinner • Cocktail hour

Amenities of Sheraton Ottawa Hotel

Great facilities! Review score, 8.2

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Refrigerator

Room Amenities

  • Fold-up bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Bike tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Tennis court
    Off-site

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs CAD 35 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Wheelchair accessible

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • French

House rules

Sheraton Ottawa Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
CAD 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further notice

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Ottawa Hotel