• Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Heating
  • Elevator
  • Parking on site

Near attractions such as Parliament Hill and ByWard Market, this hotel in downtown Ottawa, Ontario offers enjoyable facilities, comfortable guestrooms and on-site dining options. Sheraton Ottawa Hotel features an indoor pool and fitness center. After a busy day, guests can relax in a smoke-free guestroom with a comfortable bed. The Carleton Grill at the Ottawa Sheraton offers a menu for breakfast and a lunch buffet. Guests can have a cup of Starbucks coffee at the coffee bar or a light meal with a beverage at Sasha's Bar.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property Highlights

Located in the heart of Ottawa, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.5
Comfort
8.6
Value for money
7.5
Location
9.0
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Desiree
    Canada Canada
    The location is fantastic! So is the staff. All employees were very attentive and professional. We brought our dog and it was very pleasant. The brought us a cushion for her and bowls as well.
  • Merve
    Canada Canada
    Super clean, location is perfect, staff is very helpful and friendly
  • Hoang
    Canada Canada
    Staff is very friendly. Food in the restaurant is decent.

Hotel area info

Restaurants
2 Restaurants On Site

  • Carleton Grill
    • Cuisine
      American • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sasha's Lounge
    • Cuisine
      International
    • Open for
      Dinner • Cocktail hour

Amenities of Sheraton Ottawa Hotel

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Refrigerator
Room Amenities
  • Fold-up bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Bike tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Tennis court
    Off-site
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CAD 32 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French

House rules

Sheraton Ottawa Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
CAD 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Ottawa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further notice

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Ottawa Hotel

  • Guests staying at Sheraton Ottawa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Yes, Sheraton Ottawa Hotel is popular with guests booking family stays.

  • The prices at Sheraton Ottawa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Ottawa Hotel has 2 restaurants:

    • Carleton Grill
    • Sasha's Lounge

  • Room options at Sheraton Ottawa Hotel include:

    • Double

  • Sheraton Ottawa Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Skiing
    • Tennis court
    • Canoeing
    • Racquetball
    • Bicycle rental
    • Temporary art galleries
    • Horseback riding
    • Bike tours
    • Fitness

  • Sheraton Ottawa Hotel is 500 feet from the center of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sheraton Ottawa Hotel is from 3:00 PM, and check-out is until 12:00 PM.