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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Located 0.9 miles from the beach, this family friendly hotel has much to keep you active and outdoors, and a great pool to relax in the sunshine by. Playa de las Américas is set a short journey from Aparthotel Neptuno Costadeje. Guests at the aparthotel also have discounts at the spa and sports center, 984 feet away. Enjoy your holiday at your own pace with the property’s great balance of self-catered accommodations complemented by great facilities. You can cook basic meals in the well-equipped kitchen of your apartment or take the night off and dine in the Neptune’s onsite restaurant. The property has badminton and volleyball facilities. Children will have fun and make friends in the play area while grownups will like the traditional-style bar with plenty of seating. Challenge yourself to a workout in the property’s gym before treating yourself to a relaxing massage.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Private Parking Available On Site


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Availability

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Accommodation Type
Number of guests
 
4 twin beds
4 twin beds
2 twin beds
and
1 sofa bed
4 twin beds
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Carol
    Ireland Ireland
    We had everything we needed for a perfect family stay, it's not luxury but it was above expectations for what we paid for!! Pool and bar were fantastic. We would definitely choose to stay here again!
  • Paul
    United Kingdom United Kingdom
    The ease of it all! Fantastic all round. Friendly. Out of the way of busy parts which we wanted. Adults pool was nice and quiet! Good view from our room.
  • Wiktoria
    Poland Poland
    It was in good location, nice view from the balcony. the swimming pool was great and the staff was very helpful. The bar was also great advantage. I would say the price is equivalent to the standard and I would recommend it. But there are 2 things...
  • Alan
    United Kingdom United Kingdom
    good complex nice pool bar staff work hard always happy to help
  • Huong
    Ireland Ireland
    Nice heated pool, nice location, friendly and helpful staff. Fully equipped kitchen
  • Anders
    Spain Spain
    There are plenty of available sunbeds by the main pool. This could depend on that we were visiting during "low season" just a few weeks before Christmas, but we never had any problem finding a free bed or seats by the pool bar. The pool bar is...
  • Subhi
    United Arab Emirates United Arab Emirates
    The location, professional and kind staff and the view if you choose seaview.
  • Anonymous
    Romania Romania
    extremely welcoming and helpful staff,heated swimming pool for relaxation
  • Anonymous
    Romania Romania
    excellent and helpful staff, clean, well maintained facilities, clean
  • Juliet
    United Kingdom United Kingdom
    The staff are very friendly and always ready to help where they can. The facilities are very good. You are in your own space, and it feels more like home. Even if they don't speak English, they make sure they help. Beautiful island to visit with...

Area info

House rules

Aparthotel Neptuno Costadeje takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about $175. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note a deposit of EUR 20 is required for the TV remote control.

Private parking is located 49 feet from the hotel and carries a EUR 40 surcharge per week. Prices may vary depending on the time of year and parking must be reserved in advance.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Aparthotel Neptuno Costadeje of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

License number: A38/4.38600

FAQs about Aparthotel Neptuno Costadeje