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Newest reviews for Eden Hotel & Spa

  • Ann
      Norway
    August 26, 2014

    Very small fitness room

    7.1

  • Iain
      United Kingdom
    August 21, 2014

    Swimming pool very small, having to pre-book outdoor pool. No atmosphere or clientele in the bar.

    6.7

  • Ron
      Israel
    August 5, 2014

    The rooms are super nice. The staff very kind indeed. Love the spa, small and relaxing, never busy. Didn't try the food but breakfast seems very rich. Good value! Cannes is better than you think, enjoy it for 2 nights at least.

    I guess it is a bit of a walk from the old city (2km?), but perfect for shopping :-)

    9.6

  • Ömer
      Turkey
    July 29, 2014

    location was great, can walk to city center or beach

    8.3

  • Kahugu-wakapa
      Switzerland
    July 27, 2014

    Massage was not deep tissue as stated, it was too soft. I told the lady but she didn't improve. The room was also too cold for a massage

    7.5

  • Agim
      United Kingdom
    July 27, 2014

    The staff from reception gave my card details to someone that paid plane tickets for £2,086.00.

    7.9

  • Shiv
      France
    July 26, 2014

    Great location. Quiet rooms

    The gym is basically a treadmill. Can be much much better

    7.9

  • Sandra
      United Kingdom
    July 18, 2014

    Location on Rue D'Antibes Breakfast good

    Outdoor pool limited to 10 people each day and charged at 17 euros daily Fitness room was a ( very small) dungeon with 3 machines of which only the treadmill worked properly. Our shower head did not fit so the shower had to be hand held all the time. We were often not left cups, soap etc and the cleaners were rude.No comparison with the Hotel Canberra. Should be downgraded.

    3.8

  • Graham
      United Kingdom
    July 17, 2014

    Helpful, knowledgeable staff. Clean Good location for shopping, beach and railway. Taxi stand just around the corner. Several cafes and restaurants nearby providing wide choice of menu/price

    Cost of breakfast too expensive for family of four. Almost 100 euro's! By not attending breakfast and there being 'no communal area' which was inviting to chill was poor too.The restricted social interaction with other guests which disappointed especially for teenagers. An outdoor space to sit and take a drink would have been nice too. I was disappointed with the managements description of roof top facilities/pool and indoor pool both were over exaggerated.

    7.5

  • Cassandra
      United Kingdom
    July 15, 2014

    I loved everything about this hotel. There is nothing which needed improving excellent facilities, friendly helpful staff, clean rooms, travel adapters given, free safe, bathrooms and slippers given. Over all 10/10 even a brilliant location 5mins from the beach front and excellently positioned in the heart of the shopping district. Cannes was a brilliant holiday all in all lots to do and great transport links to other costal beaches/areas

    10

  • Sylwia
      Poland
    July 13, 2014

    Very good localization, very nice and helpful personel

    8.8

  • Arkadi
      Canada
    July 13, 2014

    the room is big and the bed was comfortable

    the mini bar wasn't plugged in so the drinks were warm, we didn't need to use their drinks but wanted to store there our water that we would buy in a convenience store, but even though we have asked the reception staff a few times, they did not solve this and said that mini bar is not a mini fridge, which is weird, as we are traveling a lot and have never encountered such response, the room was dirty especially the floor, they do provide slippers (new) for each person, but I would still expect that the hardwood and tiled floor would be cleaned at least once during our stay. The toilet is in a separate room (this might be the standard in France) but it is so tiny, that the head touches the door when you are using it, it is smaller than the toilet in the airplane, we would prefer it to be in the bathroom as it is more convenient.

    5.4

  • Ibrahim
      Turkey
    July 13, 2014

    Location,clean hotel

    As a business triper very bad internet access speed

    9.2

  • Aleksandra
      Poland
    July 7, 2014

    I got a body massage (by Caroline) it was amazing and very relaxing.

    cleaner walking in very early while I was showering

    9.6

  • Jaswinder
      United Kingdom
    July 4, 2014

    Friendliness of staff and welcome. Hotel atmosphere, the pool and cleaniness

    first room had been used by a smoker. Hotel changed our room and helped us to move too.

    10

  • John
      United Kingdom
    June 26, 2014

    I did not appreciate being asked to pay circa €17 to use the outdoor / roof-top swimming pool. When I am told in advertising that a hotel has a pool, I expect as a guest that I should have the privilege of using that same pool, Gratis.

    7.5

  • Rodrigo
      Paraguay
    June 26, 2014

    Rooftop pool

    9.2

  • Anonymous
      Sweden
    June 24, 2014

    Good service, polite and a fantastic location. Good room with a balcony on floor nr 2. Nice beds, good cleaning. overall, I recommend it.

    Bad selection from the minibar and no food for sale on the night. charge for using the pool on the terass. Should be included so rather rise the price som the beginning instead. To high charge for cleaning service. 12 Euro for 1 shirt is not okey.

    8.3

  • Alice
      United States Minor Outlying Islands
    May 28, 2014

    Nice, clean, comfortable room.. free wifi hot tub & steam room breakfast good value for money all you can eat buffet style maid was very helpful & kind

    Staff overall were very rude and not helpful, they didn't go out of their way, especially the waiters in the restaurant. Only one guy & the maid were sreally good employees in my opinion and provided service, everyone else's attitude was not up to service industry standards. Also a little far from the Palais, close to the Carlton hotel and Nikki Beach

    6.7

  • Anonymous
      India
    May 25, 2014

    Location Staff Service Value For Money - during the Cannes film festival

    Room size - too small Room smell - very musty Elevator - old and creaky!

    6.3

  • Anonymous
      Canada
    May 17, 2014

    Private balcony, sea view, comfortable bed, bathrobe and slippers provided, friendly staff, fridge and kettle provided, self-closing drawers, useful safe, plenty of storage space, Russian channel and cnn on tv, blackout curtains, a 5 minute walk from the beach and from the grocery store. Also I'm pretty sure the hotel upgraded me to a "Superior" room even though I had only paid for a regular one. Thank you!

    Really bad Wi-Fi (couldn't even connect half the time). No real gym! The pictures are very deceptive - it's a 4m x 4m room with a treadmill, a rowing machine, a bike machine and a peck deck. I went to work out, turned around and left. Old floor (needs to be replaced), shower head didn't stay up and had to be held while showering (the plug was also really difficult to handle), balcony could be more clean (spiderweb in the corner), ridiculously expensive breakfast (20 euros??), not the greatest restaurant for dinner (I had a soggy pizza, and when the waitress asked me why I didn't eat most of it and I told her, she shrugged and muttered that it's supposed to be like that).

    7.1

  • Kurt
      Italy
    May 6, 2014

    Very nice location. Didn't realize how close it would be to the beach or centrally located in shopping. We actually picked it for the pool, which my kids enjoyed. I like the way they do their suites so we had LOTS of space. We didn't have breakfast at the hotel, we at Fournil Cannois Le right down the street which is an incredible bakery. The staff was very helpful with recommendations on various things.

    I think everyone has differing opinions on room temperatures. After the first night, we requested maintenance to check our fan because our room did not get cool. And having the luxury of a suite, we were able to compare it to our other room which was nice and cold. Unfortunately, this couldn't be resolved. The front desk was quite nice about listening to our request and told us what maintenance said when they checked it. Again, I think temperature is a subjective issue. Otherwise, the room was quite nice.

    8.8

  • Boris
      Netherlands
    April 16, 2014

    Rooms are large enough, unlike those in similar hotels in the neighborhood. Attention to details in the rooms, e.g, enough space for your own toiletry items in the bathroom, rack for shoes within the cabinet, real coat-hangers instead of those fiddly ones used to prevent theft, good reading lights at the beds with space for a book, room safe big enough also for a laptop etc. Hotel has its own garage and swimming pool/ wellness area. Central location allows getting around by foot, w/o compromising too much reach-ability by car (which is a problem for some other neighborhood hotels in the pedestrian zone)

    Sometimes noise from adjacent rooms in the late evening.

    8.3

  • Anna
      United Kingdom
    February 17, 2014

    Wifi was excellent. Great location

    I arrived just before 10 due to delayed trains. Asked for room service food but wasn't allowed it as it was valentines meal only. Didn't have any dinner!! Staff were more interested in flirting with each other at the desk in the morning. I had to stand around for 10 minutes so they could find the key for the spa which hadn't been opened on time. Disappointed.

    6.3

  • Anonymous
      United Kingdom
    January 3, 2014

    Swimming pool/sauna/jacuzzi were clean and not too crowded, treatment was good, breakfast was excellent, fantastic location.

    Outdoor pool was closed (even though it was cold, it would have been nice to sit on the roof), couldn't find the fitness centre, room was very small. I prefer less grand entrances and larger rooms when staying at hotels.

    7.1

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