It was a shame the manager closed the residents lounge and bar every night at 9.00 pm. This was because no guests were eating in the restaurant which is off this lounge. This meant that after 9.00 pm the bar in the hotel was also shut. There was then only our room in which to relax and, although our room was nice, it would have been better to have been able to use the very impressive lounge and have a nightcap if we wanted. This also led to a further issue about which we were uncomfortable. Once that area of the hotel was closed, the only member of staff went home and there was then no-one on duty at reception or anywhere in the hotel. A number was given on the reception door to telephone if there were any emergencies, but, on one night, we were the only people in the hotel until 2 other guests came back much later! I'm not sure this arrangement would be very good if an elderly, less mobile, couple were staying, and there was an emergency and no staff to assist. That just didn't feel right. Otherwise, we enjoyed our stay, but it was a shame this detracted from the late evenings. I think its not unreasonable to expect these facilities to be open, and some sort of staff presence. We had stayed at Dinham Hall some 15 years ago and this was not an issue then.
The location and the nature of the building. Its lovely and is very impressive. Breakfast was also excellent and the staff friendly and courteous.