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Chapel Lane, Birmingham, B43 7BG, United Kingdom – Show map
|Executive Double Room|
|Double Room - Disability Access|
|Executive Double Room|
|Twin Room - Disability Access|
|Double Room with Sofa Bed|
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105 properties in Birmingham
Including hotels, apartments, villas and more.
328 verified reviews
They speak your language
Holiday Inn Birmingham M6 J7's staff speaks: Chinese, Korean, Japanese, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and costs GBP 3.95 per hour.
WiFi is available in all areas and costs GBP 12.95 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Heating, Designated Smoking Area
Chinese, Korean, Japanese, Italian, French, Spanish, English, German
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 19 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 328 reviews
Value for money
Show reviews from:
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With free parking, a cafe bar and large, air-conditioned rooms, this modern Holiday Inn Express Star City is just off Highway M6. There is easy access to Birmingham city center, 2.5 miles away.
Score from 333 reviews Very good
Poor reception, its a hotel it should be few staff, when we arrived no staff at front desk. No staff on the reception most of the time, if there is only one.You have que all the time. Poor staff attitude , were paying customer and she doesn't want to go back again.
facilities. staff. location.
large red wine stains on the carpet, mould in the bathroom. paint coming off doors. children running the landing for hours. breakfast try left outside door for 18 hours. no fridge.
Clean and comfortable. Choice of pillows.
Only a small complaint. Once my partner had showered, we cudnt get it to work again for me. Ended up having a bath.
Kids in Wedding do (nothing to do with our stay) running up and down the hall slamming fire doors , and dropping pencils enroute which could have been dangerous if stumbled on. Only 3 hours sleep due to car in car park alarm going off which hotel staff couldnt locate the owner of
Convenient location off motorway and bar staff nice. Breakfast was fine too.
The whole place is a depressing and dated mess. Needs a revamp and a really good clean. Stains all over floor in restaurant. Would have paid £50 but no more.
Spar facilities where quiet good although small gym but all you need. Food tasty. Bar service very friendly.
Reception very poor No commnication re timings and where dinner & breakfast was.Got to room it was freezing due to both windows wide open when it was a cold, wet & windy day !!!!!! Dinner Soup and ribs tasty but only LUKE warm very poor, although I booked bed & breakfast there was nothing on the breakfast rota, eggs beans and bacon all again LUKE warm. checked out without the paper I asked for, was told the room I was in was still on hold due to a lady still to check out, I was a solo traveller!!!!! Wasnt asked by reception if I had a nice timeor thank you for staying. All the above i think was very very poor and needs addressing.
Never come back this hotel. It's like a detention center.Very bad smell like seller
Don't like any thing
The food was nice breakfast ok
Hard bed, bathroom small, needed updating in the rooms
Very reasonable price good location good breakfast
Clean room, good breakfast.
Menus say food available 24hours, but when we arrived back to hotel after going to a concert at 11pm, with 2 children, we were informed that the menus were wrong and there were no food options at all. Also breakfast was served until 10 30am and we arrived at 10 28am to be told by a surly looking waitress that we were too late. Not a good impression.!!!
Magnetic keys needed recharging every night and it was a long walk back to the desk.
Average at best
I could hear word for word everything my next door neighbour said...this happened to include swearing, discussions relating to drug taking, music, slamming of doors etc... Staff weren't interested and I was advised a wedding had taken place that night and some guests may have been intoxicate but this was expected! I am currently in the process of writing a complaint to the management as I travelled down to do the great birmingham run, I did not have the time to stop in te morning and discuss this in detail.
Breakfast was great
Check out was timely.
Good facilities, pool & really big comfy bed. Oh breakfast was great! Two restaurants within walking distance
Breakfast is cheaper at the harvester across the road
clean and comfortable room quiet
The fact that you had to go next door to eat in the main restaurant, which incurred a charge. drinks prices were very high
The location was good, according to my partner who lives in the area.
A messed up check in, the room wasn't ready at 2pm, we were told to wait and we would be called. It didn't happen. The hotel is grim, reminding me of my old council flat complex. Basement corridors are depressing. Bar expensive and no one knew how to make a Starbucks frappe. Wifi cost? They ought to be embarrassed to display those charges. Didn't trust them with our meals - it was meant to be a romantic weekend - so dined elsewhere.
The staff is great, the breakfast is just like home but better, 'cos you don't have to make it!
Satnav or no satnav I get lost every time but the staff are great, the breakfast is just like home but better, 'cos you don't have to make it!
Not a lot really
Bathroom was dirty, room wasn't ready on arrival. Bar staff got drinks orders wrong.
Location. The grounds were pleasant to walk around with the dog. Good all round value for money. Use of pool and gym very good
Breakfast bar was excellent. But evening meals not very good and poor value for what you got
Easy to find & park. Good night's sleep
Breakfast expensive, especially relative to discounted room rate (I ate elsewhere).
There was a lovely warm welcome and efficient staff
Leisure, restaurant and reception staff excellent
Road access was a bit convuluted - maybe better signage on the road would help!
Reception staff were helpful and friendly- they changed our room to one in a quieter location and organised a taxi for us. The breakfast was well cooked and tasty with plenty of choice.
Dining room was very dirty and in particular the chairs were filthy! The staff at breakfast didn't seem to be very experienced and there didn't appear to be anyone organising them.
We found the hotel staff friendly & helpful especially the reception ladies. The hotel is in a nice location with good parking facilities. Our room was very clean. The bedding was fresh and the towels were fluffy. The bed was very comfortable & had it not been for the noise from the family above us, we would have had a great nights sleep.
The noise from the family in the room above us, clonking and stamping about late at night and then again in the morning, We could hear them speaking to each other & their child. We did speak to reception about the noise, but it seems there was not much they could do. Wi-Fi -this should be free, At £3.95 an hour just to expensive.
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