Set in lush countryside, the 16th-century Best Western Brome Grange Hotel offers free Wi-Fi and a mix of charming en suite courtyard rooms and contemporary en suite first floor rooms which are all of...
Jamie
United Kingdom
Room was large. Clean and comfortable- my son loved the hot chocolate and biscuit treats- I don’t usually sleep well in hotels- but managed a good night here- bed was comfortable/ curtains blocked out good amount of light- the fan was a nice surprise to provide white noise- breakfast was nice and the lass serving was polite and managing the room very well despite being solo
This 17th century coaching inn has retained many of its original features, including a hand carved staircase and hand painted sundial
The bar boasts 2 magnificent fireplaces which are reputedly the l...
HELEN
United Kingdom
Great location - big car park - so quiet in the converted coach house, had everything and price is fab - a defo stay :-)
Located in Diss, 37 km from The Apex, The Park Hotel - Sure Hotel Collection by Best Western provides accommodation with a shared lounge, free private parking, a restaurant and a bar.
This small family-owned and run country hotel in North Suffolk was once a rural public house; today, it has been sympathetically renovated and still retains its historic charm and character.
Situated in Diss in the Norfolk region, Best located and beautifully renovated cottage features a patio and garden views. This property offers access to a terrace, free private parking and free WiFi.
Situated in Stoke Ash in the Suffolk region, Oak Cottage has a garden. It features garden views and free WiFi.
Jackie
United Kingdom
Beautiful old 16th century cottage with charm and character. Very relaxing with hot tub & sauna. Comfortable beds and sofa.Very well equipped kitchen and fabulous welcome basket of goodies.
Lots of extras to make it special and a real home from home comfortable experience, e.g., coffee machine & pods, pizza oven, hair dryers, hot water bottles, fans, TV streaming service, and excellent WIFI.
Owners and team very friendly and helpful, definitely recommend. We'll be back!
Offering a garden and garden view, Whiskers and Woods Shepherd Hut is located in Denham, 49 km from Ickworth House and 7.2 km from Eye Castle.
Chantel
United Kingdom
This is a perfect getaway, to unwind and relax. The hosts have gone above and beyond with everything and were very welcoming and friendly.Have recommended to friends and family. We look forward to returning and waking up to those beautiful views again real soon.
No heating or hot water. Boiler break down. We're left to freeze with my disabled partner and my daughter had a new born baby. No staff member informed us of this problem until we made a complaint
A
Anonymous
2.0
Scored 2.0
Room 107 was a disgrace.
Room 107 was a disgrace. There is something seriously wrong with the plumbing. It may be previous guests leaving nappies down the loo but when we came to use it the flushing system did not work. The toilet filled with water and the contents were not removed. Someone tried to resolve the issue with a plunger but it was resolved. We had to use the public toilets near reception and were grateful for these. We had a beast in our room - beetle? Maybe but cockroach 🪳 more likely. Pictures are with the staff at Brome Grange.
Breakfast was chaos. Too little space for the number of people and items like fried eggs and croissants missing.
Hilary
United Kingdom
4.0
Scored 4.0
Stayed one night, which was enough.
Stayed one night, which was enough. I suspect the restaurant menu does change very often each year.
Old hotel caught in a past era - some upgrading but all unimaginative and dated. Rural location also meant staffing dificulties and closed facilities/lack of service.
Completely lacking in atmosphere, sense of arrival or rural location. View from room of the rural location non-existant - pity; many opportunities lost.
David
8.0
Scored 8.0
A lovely atmosphere with plenty of places to sit, have a...
A lovely atmosphere with plenty of places to sit, have a drink, afternoon tea and dinner.
Helpful friendly, plenty of parking and outdoor spaces to relax.
Easy to found only down side I can think of is as it was an old mail coach stop it is on the main road, and can be noisy due to traffic.
Would definitely stay again
Maria
United Kingdom
4.0
Scored 4.0
The pubs in the area were very good , The White Horse / The...
The pubs in the area were very good , The White Horse / The 4 horse shoes , where we had an Excellent meal . The town of Diss, shops / supermarkets and restaurants , 5 mins car drive , small villages in the area , a good base to explore the 4 points of the compass in Norfolk .
Laurence
United Kingdom
6.0
Scored 6.0
I will NOT be staying in ANY Best Western hotels until the...
I will NOT be staying in ANY Best Western hotels until the correct VAT rate is charged.
The Government has reduced prices to encourage people to stay in hotels and keep people employed. BEST WESTERN IS POCKETING THE MONEY AND NOT EMPLOYING ENOUGH STAFF TO RUN THE HOTEL.
THE RATING OF 3 IS PURELY DOWN TO THE EXCELLENT AT BROME
We loved this hotel and it completed our trip! We cannot wait to come back and stay here again in the Summer.
The team went out of their way to make sure we had everything we needed. We were so happy when we met the new owners and they gave us complimentary drinks!
The rooms were spotless and very spacious. We decided to eat at the hotel and the food was great!
On arrival, it was pouring with rain so the receptionist said that I could park in an empty electric car charging space as there were no others free saving me from getting very wet! The room was spacious, well equipped, clean and comfortable. I ate at the hotel and found the food to be very good and well priced. I will likely stay here again when working in the area.
This hotel has a motel vibe... so if you've ever wanted to stay in a motel after watching countless films, this is your chance to minus the airfare! It is clean, quiet and comfortable. Plenty of hot water. The breakfast is cooked to order and is fabulous with excellent quality sausages. The included breakfast really made the stay.
Very friendly and helpful staff. The room was very comfortable and clean.
The only criticism I have is the evening meals don't match the standards of the rest of the hotel. Breakfast is very good, although I didn't try the cooked breakfast as I didn't have time to sample it
Overall I recommend it for a comfortable stay
I had a fantastic stay at the Brome Grange, staff are attentive and friendly. Great location and value for money. Will be staying here again in the future. Staff dined with me of an evening and both myself, and staff were thrilled with the food and drinks on offer.
our room was huge - we did book a suite for the night of our wedding (closest hotel!) - the room was large clean and had a massive jacuzzi bath in it. bed was huge and very comfortable. breakfast was very yummy. receptionist was very friendly and helpful.
Aimee the receptionist was very welcoming, explaining where all the facilities for the hotel were and arranging our taxi to the wedding we were attending. Breakfast was excellent and were the staff on duty.
Really nice hotel & friendly staff. Loved our stay, rooms were nice and clean and food was also lovely. Overall Really great place, and can't wait to visit again.
Lovely room. Great friendly staff. Good facilities child friendly. Dinner menu range. Lots of lovely choices. They changed starters to mains for me as well.
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