About this property

Hilton Guatemala City is a resort 15 minutes’ drive from the center of Guatemala City. It features an outdoor swimming pool, a spa and a restaurant. Each spacious room at Hilton Guatemala City has colonial-style décor. All accommodations has a sofa and cable TV. Mobile phones are available for an additional cost. Guests can enjoy Guatemalan and Mediterranean cuisine in Las Ventanas Restaurant, which offers views of the volcanoes. There is also a cocktail bar. Guests can also make use of a gym. Guatemala Airport is a 20-minute drive from the resort. Staff can arrange car, helicopter and jet hire.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
2 queen beds
2 queen beds
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Morataya
    Guatemala Guatemala
    The space of the room, the clean bathroom, the beautiful nature, the delicious food from the restaurant.
  • Otto
    Saudi Arabia Saudi Arabia
    The service at the restaurant was very good specis Mr Stiven, he was very professional and efficient at work. We appreciate very much his attentions.
  • Russ
    United States United States
    Room was spacious. Property was spacious and easy to access. Staff was courteous, professional and attentive to every request. Breakfast buffet was appetizing. Would definitely stay again.
  • Jael
    United States United States
    The hotel was gorgeous and the staff was very kind and well informed.
  • Yasmin
    United States United States
    Loves this place! The restaurants were great and our room was huge!
  • Meg
    United States United States
    the staff is extremely helpful and friendly and they speak English very well. The breakfast is wonderful and we enjoyed our stay at this hotel. we highly recommend.
  • Luz
    United States United States
    Beautiful hotel gave me medieval vibes ( dark hallways with deamed lights).Bed was very comfortable and the room was big.Staid here last night of our trip since it was close to the airport. Check in was fast and easy. Morning of departure, the...
  • Roberto
    United States United States
    the colonial style was enchased by the decorations and the art work shown. the gardens were magnificent and the waterfalls very soothing. tThe staff were so welcoming and very well trained. the gift shop on location was excellent. the breakfast...
  • Ryann
    United States United States
    Front desk staff went above and beyond when we couldn't find a taxi or an Uber. It's a nice place to stay. Room service was delicious after a long week of travel.
  • Oscar
    Honduras Honduras
    Beautiful venue… the staff was amazing, the rooms and common places spotless. The location convenient, not in the center of town but close to the airport and Malls.

Hotel area info

Restaurants

1 Restaurant On Site
  • Las Ventanas
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Hilton Guatemala City, Guatemala

Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Wifi in all areas
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Picnic area
  • Garden

Pets
Pets are allowed on request. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and costs $10 per 24 hours.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • ATM on site
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids (Braille)
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • Adults only

Spa

  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Hilton Guatemala City, Guatemala takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

Please inform Hilton Guatemala City, Guatemala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hilton Guatemala City, Guatemala