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About this property

Overlooking Chapultepec Park in one of the best neighborhoods in Mexico City, this hotel offers relaxing spa services and gourmet dining within minutes of the city's main business, commercial and entertainment districts. Grand Fiesta Americana Chapultepec features the sophisticated Spa 19th. Specialty services include massages, body scrubs, hydrotherapy and aromatherapy. Feel pampered with the spa's use of unique ingredients such as gold, wine, chocolate, clay, milk and coffee. There is also a gym. The spacious, air-conditioned rooms at Grand Fiesta Americana Chapultepec have modern décor and offer views of Chapultepec Castle. Enjoy international cuisine for lunch and dinner in a contemporary atmosphere at Salammbô Restaurant. You can enjoy a drink in the Deco Bar.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Fiesta Americana
Hotel chain/brand
Grand Fiesta Americana

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, American, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
1 king bed
2 full beds
1 king bed
1 queen bed
2 full beds
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • William
    United States United States
    The location is good but it can be a bit noise. The service is excellent, specially at the restaurant. The food is also very good. The breakfast has a good variety and you can order food a la carte at no extra cost. Although, they only have...
  • Marina
    Mexico Mexico
    Location and beautiful hotel with wonderful staff.
  • Bentonne
    United States United States
    Very attractive lobby, restaurant and rooms. Excellent service all around, good food and cocktails. Exceptional assistance provided after my husband got ill, including sending a doctor, getting us all needed medications and keeping the room...
  • Mm
    United States United States
    We really enjoyed our stay at the Grand Fiesta Americana Chapultepec. We were at the Fiesta Club level and thus had free access to the Grand Lounge, which included excellent breakfast in the morning and drinks and canapees in the evening, and a...
  • David
    United States United States
    Fantastic hotel in unbeatable position next to Chapultepec Park. Great breakfast and snacks & drinks every evening.
  • Vladimir
    Austria Austria
    It's a nice sanctuary in a city full of funky places. Great breakfast!
  • Pablo
    United States United States
    The views of Chapultepec and its castle from the premium rooms and the Grand Lounge are phenomenal.
  • Vicki
    United Kingdom United Kingdom
    Everything, helpful, warm welcome, well appointed room with stunning view, good food and drink, comfortable bed, great location
  • Marek
    United States United States
    My plan was to visit the Museo de Antropologia, a 10-minute walk from the hotel, which gives you a great insight into the Mesoerican civilization. The museum hides the extend of the slaughter that the Aztecs inflicted on other Indian tribes and...
  • June
    United States United States
    Very good location, I can see the castle from my window

Hotel area info

Restaurants

1 Restaurant On Site
  • Azur
    • Cuisine
      Mediterranean • Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Grand Fiesta Americana Chapultepec

Great facilities! Review score, 9.1

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Private Parking
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Restaurant
  • 24-hour front desk
  • Bar

Outdoors

  • Outdoor furniture

Activities

  • Live sports events (broadcast)
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Media & Technology

  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs $11 per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates

Cleaning Services

  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules

Grand Fiesta Americana Chapultepec takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 - 3 years
Crib upon request
Free
Extra bed upon request
Free
4 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property offers guest access with a guide dog.

25 percent off on food and beverage. Discount does not apply for breakfast.

Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

FAQs about Grand Fiesta Americana Chapultepec