Krystal Cancun
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About this property
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a mini-bar and cable TV. Each room at Krystal Cancun provides air conditioning. A safety deposit box is available in every room. The Krystal offers on-site car rental services. Other services include event organization, laundry facilities and a tour desk. Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars. Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 3 swimming pools
- Free Wifi
- Beachfront
- Free parking
- Family rooms
- 4 restaurants
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
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Guest reviews
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Guests who stayed here loved
Bradford
United States“The staff was incredibly friendly, helpful, kind, and sweet. Everyone at the hotel seemed genuinely interested in our enjoyment, comfort, and experience. They went out of their way to handle several requests around food allergies with the upmost...”- Jonnalyn United States“there was a leak inniur bathroom but staff made an effort to make up for it. We were transferred to a different room and was offered some freebies. They called and checked us everyday as well.”
- Kathy United States“Staff was excellent and the resort was sparkling clean!”
- Marisol United States“It was a convenient location. The staff was very nice.”
- Ramon United States“The location and the view I want to recommend the higher hotel floor with ocean view.,Miss Derli that works with Kristal promotion departamant gives us a excellent treatment and I do recommend her to anyone who would like to have the best vacation...”
Saniya
Canada“Good location, good customer service, great massage for which they gave us a coupon, good value for the money”- Sandy United States“Great location. Staff was nice and friendly. Love the pool activities.”
- Suarez United States“The location was excellent. The hotel is right next to the beach and within walking distance to the clubs and to a big souvenir store. The food was great. Very clean.”
- Soto United States“The property was good. Could use some updates but in general it was ok.”
- Tiny United States“This is my 4th time visiting this resort and overall i like it.. great staff great location great views (ocean side)”
Area info
Restaurants
- Hacienda el Mortero
- CuisineMexican
- Open forBrunch • Dinner
- AmbienceTraditional
- Aquamarina
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Las Velas
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Mediterraneo
- CuisineMediterranean
- Open forDinner
- AmbienceRomantic
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
