About this property

Located in the heart of Gisborne's shopping precinct, the Emerald Hotel features 50 spacious rooms, free wifi, a swimming pool, undercover carparking and a fitness center (currently being renovated). All rooms are air-conditioned, have tea/coffee making facilities, hair-dryers, ironing facilities and some have microwaves. Many rooms also feature private balconies. The two-bedroom apartment on the fourth floor has a full kitchen, a washing machine, a smart TV and a balcony with sweeping views of the city's waterways. An accommodations-only hotel, the Emerald is in walking distance of at least 30 cafes and restaurants offering delicacies to tempt all tastes. And for those who don't want to leave their room, food delivery services are quick and efficient. Guests can enjoy easy access to the waterfront walkway that leads to Tairawhiti's new Kiwa Pools complex. Just across the bridge is Titirangi (Kaiti Hill). Hundred of locals walk the path to the summit daily. It is worth the effort to enjoy the spectacular views of the city and bay across to Young Nick's Head. Couples particularly like the location of the Emerald Hotel. They rated it 8.7 for a two-person trip.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
2 king beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Hotel area info

Amenities of Emerald Hotel

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck

Kitchen

  • Electric kettle

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Front Desk Services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security

    General

    • Designated smoking area
    • Air conditioning
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Outdoor swimming pool
    Free!

    • Open all year

    Spa

    • Fitness center

    Languages Spoken

    • English

    House rules

    Emerald Hotel takes special requests – add in the next step!
    Check-in
    From 2:00 PM to 10:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 7:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of NZD 150 is required on arrival. That's about $88. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBEftposCash

    The fine print

    Must-know information for guests at this property

    Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child.

    Please note that there is a 2% charge when you pay with a credit card.

    You must show a valid photo ID and credit card upon check-in.

    Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.

    Please note that this hotel has a strict 'No Party Policy'.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Emerald Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of NZD 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Emerald Hotel