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Very friendly and helpful staff. Excellent breakfast. Easy access to subway.

The location and the quietness.

Good location. Helpful and friendly staff. Clean and comfortable rooms.

It was very clean and cozy. The staff was friendly and very helpful. If you are attending a concert in the area is super close at a walking distance

It was quite big for the price, totally equipped and overall clean

Exceptional Service and Total Peace of Mind! Hotel: Holiday Inn Express Mexico Basilica (Mexico City) My recent stay was outstanding, primarily due to the truly exceptional staff and the comfort of the hotel. The rooms here are a standout feature: they are large, spacious, and impeccably well-maintained and clean. After long days of travel, it was a real pleasure to return to such a comfortable and quiet space. The staff across all departments were consistently friendly and helpful, setting a wonderful tone for the stay. The complimentary breakfast offers a great variety of hot food, including scrambled eggs and many other delicious options, ensuring a filling start to the day. (My only minor suggestion would be to add croissants to the pastry selection, but the quality of the hot breakfast easily makes up for it!) The Incident that Earned the 5 Stars The true test of this hotel’s commitment came when I made a major mistake: I left my mobile phone behind in their airport transfer van. I called immediately, and the front desk staff went above and beyond. They instantly contacted the driver to check, confirming the phone was found and secured. When I informed them I was already on my way back to the hotel, they ensured the phone was brought to the front desk and safely handed back to me as soon as I arrived. This level of honesty, quick action, and integrity is exactly what gives a traveler complete peace of mind. I highly recommend the Holiday Inn Express Mexico Basilica. This team truly embodies the spirit of customer service! Only the negative is, expect a huge traffic from Airport/ city center to this hotel eventhough the hotel is nearby to airport and city center.

It was my second time staying there, now with my finance. It never disappoints!

It was walking distance to the zócalo, the historic post office, many museums, shopping, transportation and restaurants. If you like to be in the center of the action, this is the place.

Convenient, clean and moderly decorated but the beat was the staff; Mrs. Edith was so helpful, warm and kind! 100% recommended!

Great location, next to great restaurants , easy to walk from. House had a small gym and rooftop with great views