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This is a beautiful family run hotel. We stayed here during a long weekend in Belgium and had a lovely stay. The owners were helpful and friendly and the price was very good.We hope we can visit again in the future.

I liked everthing the rooms are big and clean und the restaurant downstairs is soo delicious WORTH IT

Very clean and exceptionally kind and helpful staff.

Everything was okay I really enjoyed the breakfast.

Extremely friendly and helpful staff, great location, quiet clean room, nice pastry for breakfast. Would definitely recommend.

From the moment we arrived, we felt truly welcomed. The women at the reception were really warm and attentive, creating such lovely home vibes from the start. Our room exceeded expectations—cozy, spotless, and thoughtfully prepared down to the smallest detail. Although we only stayed one night, we met longer-term guests who were just as happy, so it clearly suits all types of stays. The complimentary treats were a lovely surprise, and Eveline was absolutely amazing—we’re very grateful for her kindness. You can genuinely feel the care behind this hotel. We would gladly return.

Very organised and clean. Liked to be able to lock the lockers with the room card key. The bar/restaurant was very nice too

Beautiful hotel situated very central. Staff were a pleasure to deal with. Room was very comfortable and spotless.

So clean and beautiful Staff are so friendly and welcoming

Excellent Service, Excellent Room and Excellent Location My friend and I, representing our trekking company, Alliance Treks & Expedition Pvt. Ltd., Nepal, traveled together. I took a train from Berlin, Germany, and arrived early in the morning in Liege at this hotel (Hôtel de l'Univers Liège). From the moment we stepped in, the hotel staff were incredibly friendly and helpful. They welcomed us warmly and even offered us complimentary coffee—our first such experience in all of Europe! We had a midnight bus to Zurich and had to wait in the hotel lobby. The staff went out of their way to check on us, ensuring we were comfortable and offering drinks if needed. Their kindness and hospitality truly stood out. This hotel provides great value for money, excellent rooms, a delicious breakfast, and, most importantly, a team that genuinely cares about its guests. We highly recommend this hotel to travelers from around the world. Without a doubt, we will choose this hotel again for future family visits, friend gatherings, and business trips. Kul Bahadur Gurung. Alliance Treks & Expedition Pvt. Ltd. J.P. School Road, Thamel, Kathmandu, Nepal 🌐 www.alliancetreks.com | www.rubyvalleytreks.com | www.nepaltourspackages.com 📧 alliancetrek@gmail.com

Friendly staff. Decent value for money

The staff, so helpful in every way, nothing a bother 5star service

Nice location in a quiet town, on a former castle.

We loved everything. The friendly staff, the room and the spa facilities. Breakfast and lunch were also great! If you wish to totally relax and rejuvenate, this is the perfect place. We loved that we could stay past check out time to enjoy the spa. We'll definitely come back!

The view from the room ,the restaurant food. Excelent breakfast. Personal was nice and warm

The ambience and the feeling of a safe environment was very pleasant. The rooms were really tight and had a nice scent to it.

Location, spacious room, proper working table, separate spacious bathroom and toilet, big breakfast selection, including fresh orange juice machine.

The room was clean, beds were super comfy and bathroom was a decent size. The staff were lovely and very kind and helpful when my daughter was sick.

Fantastic location, very comfortable and clean room in the heart of the old town.