Location is best in Borovets. The reception bar is great and they have an outdoor terrace bar with music on second floor. Nice to sit out in the afternoon sun after skiing. Food is good for Borovets hotels. Two restaurants so there is plenty of room and no waiting. They have an a la carte restaurant but did not try this. The spar and swimming pool is great to relax after skiing. All the staff were very helpful. The ski depot is well run and will store kit hired from elsewhere.

Its in the middle of everything 2 minutes walking from Rila and Samokov hotel (its in the middle of these 2 actually) opposite to a market and number 1 trip advisor eating and drinking place Bobby’s Bar and all that for half money of what you would pay for the other big hotels. Its clean, warm, has 24hr security, a place to keep your ski & boots safely and pleasant stuff and owner. I will definitely chose this place to stay next time i come.

We really enjoyed our quiet stay in Borovets Gardens. The communication with the owner was excellent (he phoned us three times), and the location was great. We used it as a base to explore the Rila 7 Lakes, Plovdiv and Musala Peak... all highly recommend. The apartment had everything we needed, including an espresso maker! Fantastic value for the money; we would stay here again.

Good location - about 10 minutes away from the slopes. Great value for money. The room was cosy. Didn't try the restaurant but there was a small bistro right across the street and the food there was simply wonderful. There was also a small, well equipped kitchen in the room. Really enjoyed Borovets, the slopes were in great condition.

Staff were friendly, polite and professional. A rare find in Bulgarian hotels, so kudoz! Location was perfect and very peaceful, right next to the forest. Spa facilities were working even though there were just a couple of people using them, again a rare find here and something I do appreciate.

We were several friends who were looking for a night stay in Borovets and Victoria Hotel was our choice. We had an amazing night with lots of freewill music, incredibly tasty local food and last but not least - warm beds. The hosts are amazing people who welcome everybody without any constrains.

The stuff was helpful and welcoming, the receptionist apologized when we were checking in because there were organized some events in the restaurants which were in the hotel and we were not allowed to eat in them, they offered us a free taxi to a restaurant we choose.

Hotel is located at the ski slope but it is also very good for summer stay. Very clean, room and spa facilities. Friendly and helpful staff. Breakfast is great, good variety of different options. I would recommend this hotel and definitely will come back.

Fully renovated hotel at the heart of the resort. Very comfortable rooms and clean rooms. Few minutes from the center of Borovets and gondola lift. This is pets friendly hotel which is very rare in Borovets. Free and secure parking.

The rental staff were lovely, hotel reception not so much. Our apartment was huge and we had daily housekeeper. Was well stocked in apartment. Was close enough to ski centre but far enough away to avoid noise in centre.

The hotel is really nice, located just at the ski slope with a lot of trees around. The staff is really nice, the breafast was ok, the rooms are ok. The heated indoor pool is also big enough for a nice swim.

Great location next to the lift, quiet, very clean. The rest of village is kind of bazaar with bingo, roast and erotic show. There are only two hotels that looked to not overlook some strange businesses.

Second time in the hotel, Great food as always, kind staff, warm and clean, great value for money

Well situated in relation to the ski lift. Room according expectations for a 3 star hotel.

Close to slopes, ski hire and school with Hunters at hotel Clean accommodation

Hotel as a facility is not bad at all, but not serviced properly.

Location very clean good hotel

The location is great. The staff is great...although the front desk could probably do with someone that speaks english a bit better. The facilities are awesome, everything you could expect from a 5 star hotel. Super clean rooms, free spa access, located right next to ski slopes so wheater you're going skiing or for downhill racing, it's great.

We spent 5 nights ( no weekend) and everything was as we expected ( no bad surprises). Room was big and warm, clean. We used pool and sauna and they were clean and ok. The food was ok, mostly in evening ( we had half board) The staff were polite, and with a lot of smiles.

Clean, comfortable with great view and enough space rooms. Very nice Thermo zone and perfect swimming pool.