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It wasn't *in* in Banff town as we thought when booking, but that was totally okay because it's only 3 bus stops away, which you can get a free bus pass for at the front! I only knew this because I read a review from another person a few below - so glad I did! Ask the front desk for the Roam bus pass. You can use it to get around Banff town including Lake Minnewanka and Banff Gondola and Hot Springs! All the $2 trips add up so the pass was awesome! Everything else about the hotel was as expected :)

Beautiful hotel. Only drawback is the location little too far from downtown Banff and traffic got real bad every afternoon because only one bridge to cross veh to downtown for Rimrock and Fairmont. But we used busing to get downtown most days. Banff is one of the most beautiful locations in the world. Loved our visits to Lake Louise and Moraine Lake(spectacular) but unfortunately too crowded during holiday weekend.

Super clean and quiet rooms with beautiful decorations, 5 mins walk to Banff downtown. the hosts were friendly, responsive and thoughtful(they even recorded euro cup final for us considering we might have missed it the day we arrived!), while they were almost invisible to respect our privacy. This place easily beats 3/4 star hotels I stayed in Banff before, will definitely come back again!

Excellent expérience. In our first day, Dan helped us to checking, locate the room, introducing banff. He is friendly and professional. One of the best front desk we have met. Hotel has underground parking. Love it. Location is very convenient. Be able to access good restaurants and gift stores in 10 minutes. For sure will stay again next time.

Breakfast was pretty basic hostel breakfast but the kitchen was great for cooking your own food with lots of room to store food in the pantry and fridge (grocery store just up the street) The location was AMAZING steps from downtown Banff and great access to transit to get around (ie. Jasper transfer and Lake Louise)

The hotel is amazing. Nice staff, always very helpful. The room was spacious, very comfortable and also very cozy. The breakfast was buffet-type and there were multiple delicious choices to pick everyday. The hotel is just 15 min-walk from Downtown Banff, and it is easy to access from the Highway.

The room was recently renovated, so bed, sheets, bathroom, towels etc were super clean and new. Bed was SUPER comfy, I loved the sheets, mattress and pillows. Bathroom also quite clean and very nice. The hotel is on Banff Avenue, a short walk from downtown core. Lots of restaurant options.

Great pet-friendly hotel that is centrally located in Banff. Easy to walk or bike anywhere in town. We've been staying at the Moose over the last several years and will continue to return. It is a bit more expensive but it has the best outdoor hot tub in Banff!

Main positive is proximity to town - 2.5 blocks from Banff Ave. Cost for accommodations in Banff is high in the summer. We were 4 gals so the basement suite afforded us more space/beds/privacy for the same price as a 2 queen hotel room.

Loved the location of this hotel in the center of Banff, where everything was walking distance. Breakfast is good too and kitchen staff are very friendly and helpful. The hotel room seems to be recently renovated as well with a modern decor.

Location is excellent. Very close to free way and Banff downtown. The place we stayed at has complete facilities and actually felt like home more than a hotel.

very friendly and good service safe parking underneath the hotel great location at walking distance of Banff Avenue / City centre

Super cute hotel with a nice garden out front. Super close to downtown Banff which is very convenient

Great location, you can walk around Banff and leave the car parked at the hotel.

This hotel is fantastic - the best in the downtown Banff area.

Staff were all fantastic! Really helpful even when we asked 'daft' questions. Lovely big rooms and nice hot tub area. Close to the town. Would definitely stay again.