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Good location and friendly staff

The breakfast at the W was excellent, as was the staff, amenities, and location.

Everything! I travelled with my daughters and their friend to spend several days skiing around opening day in Verbier, and also in Zermatt, and what a delight! The staff made this trip exceptional - and helped me arrange so much (rentals, shopping, parking, dinner reservations, etc). The chalet itself is so quaint and beautiful. They have remodeled the rooms and mine was beautiful, with a balcony that overlooked the town and mountains. My daughters were in a “family room” which was perfect since they also had a friend along - they essentially had a suite - two bedrooms and a bathroom. Wonderful! The chalet/hotel has a WONDERFUL restaurant and chef. Breakfast was amazing, and dinners in the hotel after a day of skiing were so cozy and warm - we had fondue both nights, along with other traditional Swiss dishes. The location is perfect - The hotel is a couple blocks from the Medran lifts up the mountain for skiing, and two blocks from downtown shopping. Staying here reminded me of what family owned chalets much have been like long ago - where you are treated like family by the proprietor, and everyone wants you to feel welcomed and cared for. We loved all of it. There was even free parking next to the hotel. I can’t say enough about how nice the staff was to me and my family! The entire experience was so charming. We loved it!

Great hotel, beautiful room, incredible staff, magical view and great breakfast ! Thank you so much for this wonderful stay we had! We will come back for sure! I highly recommend!

The hotel has its own outpost of Mountain Air so all the hassle of getting equipment is taken away. There is a shuttle service to take you to the ski lifts. The room was outstanding, large and tranquil. Breakfast was excellent, and the spa was amazing.

Amazing summer time stay at No 14. Everything was perfect and I felt at home. The service, food, and accommodation levels were above all expectations and comparable to many of the best 5 star hotels. Felt truly cared for and had so much fun meeting other guests. Looking forward to returning next summer!

Very clean, efficient, comfortable, recently renovated chalet. Tastefully appointed rooms, Wonderful staff, tasty breakfast and wine/beer offerings. Great sauna. Easy walk to the gondola to Verbier and easy to access by train. Beautiful views from the balcony/windows.

Wanted to stay close to the hill. Clean, great breakfasts. Family run feel. Nice staff.

Hotel Vanessa was perfectly situated in the center of town, close to restaurants, shops and the mountain. The staff were responsive, friendly and hospitable. The spacious rooms created a relaxed and comfortable environment for our entire family. Highly recommend Hotel Vanessa. We will most definitely return!

Location and the staff very helpful.

Amazing location, very friendly and helpful staff. Wonderful food. Overall great place!

Very clean, tidy place. Nice single room. Good breakfast. Friendly and helpful staff.

Awesome view Big and clean room Great staff Great sauna