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The Boathouse had the best guest room I have ever stayed at. It was spotlessly clean, the bed was so comfortable and the decor was quirky and fun. Having the balcony looking out over the river gave us a great space to get fresh air and enjoy the view. The pub and restaurant carried on with the quirky decor and made for a relaxing area to sit and eat. A big shout out to the staff, especially Chloe, who made our stay really special. Having the park and ride next door was great as it made getting in and out of Bath city centre really easy.

Toni the owner made us so welcome and nothing was too much trouble!! Lovely bedroom and en suite, homemade cake in the room, glasses for our wine and prosecco!! Breakfast was to die for...fantastic spread of continental whilst our cooked breakfast was being prepared..best salmon with scrambled egg I've ever had!! Off road parking and only a few minutes walk into the centre of Bath. It felt like a boutique hotel(only 5 rooms) with your own personal chef!! Thank you Toni

We loved the size, the choice of bath soaps and hand cream were really lovely. Coffee machine and plenty of tea. The decour was gorgeous and the size of the bathroom. We wouldn't want in the interior any other way. It was also very quiet. Just the seagulls were annoying but the hotel has no control over them! All the staff were lovely. We could leave our bags before check-in and after check in safely in a locked room. The breakfast had a lovely choice.

Perfect location for Bath City Centre. Parking voucher provided at reception for limited type of space but found spaces on other side of park that is at rear of hotel (even whilst Christmas Market was on). Our room was small but enough for 1 or 2 nights. English breakfast was lovely - they only give 1 sausage, 1 rasher etc but you are offered more and it prevents the waste you normally see. Fresh home-baked bread was really nice.

We stayed in Room 1 which had a nice comfortable 4 poster bed, the room was clean and spacious and the bathroom was clean and tidy, the hotel was very nice although we didn't have breakfast so can't comment on that. The hotel is situated close to the city centre, just be prepared for the walk back up the hill. we would definitely stay there again if we are visiting Bath.

Me and my husband really enjoyed our honeymoon here in the Francis Hotel. Staff are friendly and the hotel is just perfect!! We had a really fabulous room!! As in the photos they did a plate of fruit saying congratulations and gave us some chocolates!! Also Bath is such a lovely city to visit too!!

Very cosy and traditional bed and breakfast. View from the ABBEY Room was amazing and the room itself was extremely spacious. The breakfast was the best part - high quality produce. The parking facility was convenient compared to other hotels in Bath where you park within a parking complex.

The best scrambled eggs I have ever tasted!! Very friendly staff. Gorgeous and very spacious room although I didn’t realise there was no door to separate the bathroom! Approx 10 minute walk into bath city centre. Lovely stay

The staff were friendly and attentive and more than happy to recommend places to eat and visit around Bath. The bar was wonderful with a great selection of cocktails and the Spa underneath the hotel was unique!

The hotel was an easy 15 minute journey into Bath. The breakfast selection was excellent as was the service. We had lunch there which was very tasty. A few more vegan options would be the icing on the cake!

The hotel was full of character and quirkiness. I have stayed in many hotels in my time and this is up the top. Loved my stay and would stay there again if I should visit Bath again.

Very convenient to the train station. Short walk to the Roman Baths and Cathedral Square. Excellent full breakfast ! If you drive there is a parking lot close to the hotel.

This hotel is in the perfect location in Bath, with parking right underneath. It took us a matter of minutes to walk to the Roman Baths, to the shops and to dinner.

The location is amazing, right in the heart of Bath’s city centre. The room is very modern and very clean. The hotel staff were really nice and polite.

Quiet, spacious and in beautiful countryside, yet a short distance from the City of Bath. A proper Hotel rather than feeling on a conveyor belt.

Spa facilities, seating areas, bedroom and bathroom and the location of the hotel.

Lovely decor around the hotel especially in the rooms & bathroom.

State of art place with excellent personnel!

Charming service. Great restaurant - we chose the tasting menu. Excellent room. Very quiet. Very helpful parking.

The views from the room were amazing and the spa was very complete. I would say the hotel spa was better than the thermae bath spa. They also give you lot of complementary drinks and some snacks. They just make you feel like a queen.