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The staff were patient and accommodating with me and the room was clean and had everything I needed

It was very clean and next to the metro station it is was warm and cozy , it had hot water every time and it was safe

I liked everything! It was an exceptional stay! Very lovely hotel where you feel like at home! I had a room upgrade for free. The breakfast was perfect (cornflakes, toasts, jam, butter, milk, juice, tea, coffee and even hot chocolate + water and juice) and it was from the evening in/on the fridges in my room, so I could wake up whenever I want, so convenient! All floors covered with carpets, thus hot. Very friendly and supportive staff! There is the kettle and the hairdryer.

I like the staff especially Edyta the receptionist and the breakfast

The breakfast was outstanding. Edyta provided us excellent service with a clean and full buffet, along with a warming smile and exceptional service.

Perfect for our needs. Close to everything

All over great experience and staff were super nice. I’d definitely stay here again. Wish you guys did make to order omelettes and few more varieties of hot food like waffles, or French roast perhaps

regularly stay at Crowne Plaza London whenever I visit London for business, usually 2–3 times a year, and the dining experience here is always exceptional. A special thanks to Saad, Pedro, and especially Sadia, who consistently go above and beyond. Sadia, in particular, takes care of me like a family member every time I visit, which makes my stay even more comfortable and memorable. The entire restaurant team is professional, attentive, and genuinely warm. Their hospitality is one of the main reasons I keep coming back to this hotel. Highly recommended—not just for the food, but for the outstanding service and personal touch.

Excellent breakfast, helpful and friendly staff, they allowed us to leave our suitcases at the reception before and after accommodation, very nice rooms and bathroom. Near metro station.

the room size, the bed was comfy, the cleanliness

Excellent breakfast with many choices. Nice minimalist furniture. Very good wifi.

Location excellent (and easy to get to London). Unusual and fascinating history and also modern and comfortable. Nice and quiet for peaceful rest. Downstairs restaurant serves amazing food (discount for guests). Coffee and tea in room made such a difference when returning late. Excellent wifi.

Staff are very polite and nice . Hotel very clean .

Everything was great! Staff were very polite and helpful. It was very quiet throughout the night , which is quite rare for hotels. Breakfast was also very good. Special thanks to the petite girl with brown hair from reception, she solved all our issues very swiftly and was very nice.

The hotel is comfortable and nice. In a good spot to access London city. The hotel has everything you would need to enjoy a beautiful stay. The staff are very nice.

I had to pay extra thirty pounds for a late checkout

friendly staff and clean rooms. Comfortable bed and nice bathroom

Perfect breakfast, perfect comfortable bed, really nice neighborhood

Very nice staff and everything was perfect.

Lovely staff, room clean and cozy.