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The room and the staff especially.

This is our 4th stay at the Cairn and each time seems to be better. Friendly staff, spacious, clean and comfortable room. Hotel at a great location.

Perfect location. Beautiful room created to the highest standards. Exceptionally clean, everything you need. The staff are lovely nothing too much trouble. They allowed my dog, which was perfect.if you have your kids at uni it’s in the perfect location. My daughter and I have eaten here may time and the food is great! Great value for money!

First impressions the staff was amazing. Lovely girl. Very nice building, had lots of character.

The staff were friendly and helpful. The hotel room was very neat, and the bed was comfortable. The location is perfect for getting around Newcastle.

Clean and nice hotel. We were really well received and could even check in a bit earlier. The breakfast was great! The parking situation is a bit tricky but definitely manageable.

Location is excellent and parking is a bonus. From the moment we arrived at the front desk until we left at the end of the stay. We had an issue with the car which needed attention, and the staff took all the stress out of the situation by offering support and reassurance. At breakfast- our dietary restrictions and cross contamination issues due to coeliac disease , we’re dealt with and the chef prepared a safe meal . We were so grateful again for the care and understanding from the breakfast team

Stayed here a few times now, everything is spot on!

The team was extremely friendly, helpful, and flexible. The location is great, close to everything, easy to find, and there is a lovely bar in the building, really good vibes. There is tea, coffee, and water provided in the communal area on the ground floor, next to the chill zone with some boardgames, TV, and loads of cushions. Security-wise it feels very safe, as you can only enter the lift with your passkey, and obviously you need it for the room as well. I would say that if you want to use the locker in the room, you need to grab a lock, or maybe you can rent it. There is plenty of signage with what you can rent/buy, like towels, toothbrush & toothpaste etc, and there is shampoo, shower gel, and soap in the bathrooms. The rooms are clean and comfy. The bedsheets were amazing, and pillows and blankets were great, too. Will be definitely using again if/when I am back in Newcastle.

The room is super cozy and we'll designed. Staff super professional and friendly. Really good location!

Great breakfast and good service. Comfortable bed and quiet room. The location is great and you can buy anything very convince.

staff, location room and price

What a great location! The staff were very helpful and obliging and the room was perfect, we looked over the Millennium Bridge etc so always something to look at and the room was very spacious, clean and well appointed.

Huge room! Very very comfortable.

The dinner, the food was delicious 😋

location was excellent. The reception staff were nice and helpful.

Beautiful old house renovated to an incredibly high standard. Lovely, generous sized rooms and a fab restaurant!

Downstairs is a large pub which was very busy with people watching the match on Sunday afternoon when I arrived so I was a bit worried, but the room was large, clean and peaceful. There was a little noise from the singer in the evening but that finished early and it was a quiet night. Lovely breakfast - not included in my chosen tariff but a good price for great food. Staff were all very pleasant and helpful, and locals were lovely and ready for a chat. On site parking for free was my initial draw to the place, and what a bonus.

Great location and staff are so friendly

The hotel is beautiful, the food is good and the staff are friendly.

Everything was amazing from the room to the workers

Such a super hotel rather than motel. Cental to sights & railway station.

Comfy beds Great location Easy access into the rooms Simple check in and out