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Close to everything, Friendly staff Clean Big breakfast.

10/10! I had a wonderful stay. The hotel was clean, comfortable, and in a perfect city location. The staff were friendly and helpful, and everything was well organized. Great value, excellent service, and I would definitely stay here again. Highly recommended!

Very comfortable (great size, everything we needed, walking distance to everything, modern and amazing staff).

Comfortable beds, fantastic shower and toiletries, comprehensive facilities. Particularly liked the level of cleanliness, cleaning every morning. Staff very helpful and welcoming. Roof terrace comfortable Cool design. Close to Heraklion Archaeological Museum and the centre.

Everything: location, decoration, staff, service, breakfast, price.It is a gem in the city!

Very friendly staff, really clean room, very comfortable beds, delicious breakfast.

The personal service from the staff at check in and checkout . Marialena provided excellent service . She organised transfers for us . We had a long hectic day getting to accomodation via ferry and were greeted with a welcoming smile and made to feel at home . Would not hesitate to book this accomodation again.

We had a wonderful stay at the Astoria Capsis Hotel in Heraklion. From the moment we arrived, the staff made us feel incredibly welcome. They even surprised us with a complimentary upgrade to a suite, which had just been newly renovated—an unexpected touch that made our stay even more memorable. The hotel’s location is perfect—right in the city centre—making it easy to explore Heraklion on foot and access everything we needed during our trip. One of the highlights for us was how pet-friendly the hotel is. Our furry family member was not only welcomed but even received special amenities from the staff, which we really appreciated. The overall warmth and hospitality of the team left a lasting impression on us. If there’s one area for improvement, it would be the breakfast selection. It would be lovely to see more traditional Cretan options included. Overall, our experience was truly enjoyable, and we’d definitely recommend the hotel—especially for anyone traveling with pets or looking for a warm, personalized stay in the heart of Heraklion.

One of the greatest hotels I've ever stayed in! They even have good coffee - a miracle in hotels LOL. The staff are absolutely incredible - funny and sweet. Location of the hotel is 100% perfect, in the most beautiful part of town. Bed + room were wonderful, bed was incredible. I had an amazing massage from (I think!) Katarina - who also gave get advice for my old injuries. The swimming pool downstairs is also incredible, really nice to book it for a low number slot + no kids <3. Breakfast also amazing.

Location in the old town- center of Heraklion.

Very nice staff, comfortable rooms, great location and superb breakfast. 👌

Design of the room, interesting solutions, comfy bed. I appreciate also the presence of the iron in the room and the coffee machine!

Good location, comfy beds, clean and very pleasant stuff

Clean rooms, very great service at reception, very nice beakfast. 😊

Perfect location, clean and comfortable room, very tasty breakfast and spectacular view from the roof restaurant.

Excellent location, close to the airport and to downtown.

Everything was perfect, especially the location of the hotel which was in the center and the cleanliness.

Very centric hotel, everything nearby, clean and comfy. Great staff!

Very friendly staff, extremely clean room, well located. I'll give 6 stars out of 5!

The whole staff was super, super friendly. Excellent breakfast. Thumbs up!

the stay at the hotel was wonderful, from the reception to the last day, they were kind helpful and helpful with exploring the area, I highly recommend, the room was clean and organized

The hotel was newly renovated to such a high standard. The decor was beautiful.

Wonderful place to be, worth to return, especially the rooms are furnitured with great taste and care, feels like being home, very kind and professional team, everything absolutely perfect