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Friendly staff always with a smile. The breakfast was great and clean! Thank you!

VERY HELPFUL FRIENDLY STAFF GREAT FACILITY

Staff was amazing, everything was perfect. The rooms were clean, comfortable and the breakfast was one of the best hotel breakfasts I’ve had. In the pool area the towels were provided, pool was very clean. The room service did an excellent job - they even folded my t-shirts that were on the couch. Even the showering products had good quality.

The staff is very friendly and helpful. I meet one of the guy during my check-in. He's helping for everything starting from reccomend the restaurant to give an information about traveling. The next morning I'm go to airport early, the same guy call us the taxi with credit card option. The location is amazing very close to the airport (walkable but I travelled with luggage). The room are clean, with hot water and bedside electricity.

Comfortable beds, fantastic shower and toiletries, comprehensive facilities. Particularly liked the level of cleanliness, cleaning every morning. Staff very helpful and welcoming. Roof terrace comfortable Cool design. Close to Heraklion Archaeological Museum and the centre.

Many thanks to Miltos, he helped me navigate the city, and with other questions, he was very polite and professional. The cleaning was done thoroughly, the room was always clean, we liked it

Fabulous hosts, really helpful and inviting. Happily made us an early morning breakfast bag and recommended beaches. Beautiful room,we were upgraded- it was modern, very comfortable with great extras like hand cream, hairdryer with attachments, coffee machine. Hotel is just off the main road, easy walking distance to restaurants, bus stops, port road into town.

Bathroom facilities basic but very clean and all in good working order. Air conditioning was strong and quiet. Excellent location to the port (5min stroll). 15min bus service to Heraklion Airport - with the stop directly outside the hotel. Host at reception was very polite, welcoming and informative. Hotel has a bar which is reasonably priced and quite nice to just relax in. Plenty of restaurants and minimarkets nearby for snacks and food. I would highly recommend this hotel for anyone needing somewhere close to main transport links with luggage.

This resort is exactly what it looks like from the photos, if not better. The location is extremely handy for those flying into Heraklion and it has exactly what we were looking for: peace, relaxation and beach (at 2 minutes). The staff truly go above and beyond, incredible service, especially at breakfast. Would love to gate-keep, but honestly I have to highly recommend.

We had a wonderful stay at the Astoria Capsis Hotel in Heraklion. From the moment we arrived, the staff made us feel incredibly welcome. They even surprised us with a complimentary upgrade to a suite, which had just been newly renovated—an unexpected touch that made our stay even more memorable. The hotel’s location is perfect—right in the city centre—making it easy to explore Heraklion on foot and access everything we needed during our trip. One of the highlights for us was how pet-friendly the hotel is. Our furry family member was not only welcomed but even received special amenities from the staff, which we really appreciated. The overall warmth and hospitality of the team left a lasting impression on us. If there’s one area for improvement, it would be the breakfast selection. It would be lovely to see more traditional Cretan options included. Overall, our experience was truly enjoyable, and we’d definitely recommend the hotel—especially for anyone traveling with pets or looking for a warm, personalized stay in the heart of Heraklion.

10/10! I had a wonderful stay. The hotel was clean, comfortable, and in a perfect city location. The staff were friendly and helpful, and everything was well organized. Great value, excellent service, and I would definitely stay here again. Highly recommended!

Great location, very comfortable beds and welcoming staff. Very clean and nice bathrooms. Good cocktails in the bar. The central parking is very close to the hotel and you have better price, because you are a guest of the hotel.

Beautiful place at a perfect location, really close to the center, just far enough to avoid the noisy streets. Relaxing ambience (small but lovely spa), super nice staff and amazing breakfast.

New, clean facility, matches to pictures, excellent wooden furniture, comfortable bed, breakfast was really tasty, not noisy, friendly staff. We received excellent check-in instructions as we arrived very late from the airport while at another hotel we had to cancel our reservations because of this. If we come again, we would stay again in this hotel.

Best breakfast I ever had. Many possibilities to try greek dishes

Good location, nice staff, good breakfast, great beach across the road with little people. Resorts and bars near by.

Great price. Clean. 15/ 20 mins walk to centre. Air conditioning.

Good price, very nice staff, the room was really clean. Having a balcony with a view of the port was great. I enjoyed my stay at Poseidon.

Small hotel which makes you feel more cozy. Excellent staff, very friendly and professional at the same time. Rooms are amazingly clean, beds are very comfortable and the restaurant at the top one of the best in Heraklion! I will happily go back when visit the city again :)

We stayed for one night and had a pleasant experience. The hotel is in a great central location, making it easy to explore the area. The staff were friendly and welcoming, and the hotel itself was clean and comfortable. The continental breakfast was quite basic, but overall, it was good value for money. I would recommend it.

The building has been newly renovated, and the apartment is modern, nicely decorated, very clean, and comfortable. The room was spacious with a nice balcony. The host was very friendly, responsive, and always available to assist and answer any questions. The location is excellent, right in the city center while also being close to a main road and private parking, making it convenient for getting around and exploring the area. We definitely recommend this place!

Courtesy of the staff,precognition....